Fire and Emergency Service Company
Officer (IFSTA) 6th Ed (RnH) Exam with
correct answers
Challenges that a new officer will encounter consist of learning and applying all of the following
concepts EXCEPT:
a. interpersonal relations
b. leadership
c. ethics
d. authority - correct answer>> a. interpersonal relations
According to NFPA 1021, Standard for Fire Officer Professional Qualifications (2003), the duties of a
company officer may be divided into general categories that apply to all fire officer levels. Which of the
following is NOT one of those categories?
a. health and safety
b. administration
c. inspection and investigation
d. labor/management relations - correct answer>> d. labor/management relations
_______ is a management principle that states that each subordinate must report to one and only one
authority.
a. Span of control
b. Unity of command
c. Chain of command
d. Scalar structure - correct answer>> b. Unity of command
The efficient assignment of subordinates to a supervisor is known as:
a. division of labor
,b. scalar structure
c. unity of command
d. span of control - correct answer>> d. span of control
The National Incident Management System-Incident Command System model is based on a span of
control ratio of one supervisor to:
a. two to five subordinates or functions
b. three to six subordinates or functions
c. three to seven subordinates or functions
d. four to six subordinates or functions - correct answer>> c. three to seven subordinates or functions
Which type of aid agreements generally involve payment for services rendered?
a. outside aid
b. mutual aid
c. supplemental aid
d. automatic aid - correct answer>> a. outside aid
Which of the following is NOT included in the definition of command presence?
a. the ability to identify the components of a situation
b. the ability to assess the need for action
c. the ability to determine the nature of the necessary intervention
d. the ability to influence others - correct answer>> d. the ability to influence others
Along with personality characteristics, leaders can take the following eight steps to create command
presence. Which of the following has these eight steps in the correct order?
a. determine what the situation is; develop the strategy and tactics required to resolve the situation;
know what resources are available to apply to the situation; listen to all points of view, when
appropriate; take responsibility for the decision; make the decision; evaluate the decision and modify as
necessary
, b. determine what the situation is; know what resources are available to apply to the situation; develop
the strategy and tactics required to resolve the situation; listen to all points of view, when appropriate;
make the decision; evaluate the
decision and modify as necessary; take responsibility for the decision
c. determine what the situation is; know what resources are available to apply to the situation; listen to
all points of - correct answer>> b. determine what the situation is; know what resources are available to
apply to the situation; develop the strategy and tactics required to resolve the situation; listen to all
points of view, when appropriate; make the decision; evaluate the decision and modify as necessary;
take responsibility for the decision
SMART objectives are an important aspect of a company officer's duty to manage and lead a crew. The
"M" in SMART stands for:
a. meaningful
b. manageable
c. measurable
d. methodical - correct answer>> c. measurable
Fire and Emergency Services Company Officer contains French engineer Hanri Floyd's universal functions
of management that are still relevant today. Which of the following is NOT one of these four functions?
a. planning
b. organizing
c. delegating
d. controlling - correct answer>> c. delegating
The four-step method of counseling employees described in "Fire and Emergency Services Company
Officer" includes each of the following EXCEPT:
a. describe the current performance
b. describe the desired performance
c. provide incentives for change
d. gain a commitment for change - correct answer>> c. provide incentives for change
Officer (IFSTA) 6th Ed (RnH) Exam with
correct answers
Challenges that a new officer will encounter consist of learning and applying all of the following
concepts EXCEPT:
a. interpersonal relations
b. leadership
c. ethics
d. authority - correct answer>> a. interpersonal relations
According to NFPA 1021, Standard for Fire Officer Professional Qualifications (2003), the duties of a
company officer may be divided into general categories that apply to all fire officer levels. Which of the
following is NOT one of those categories?
a. health and safety
b. administration
c. inspection and investigation
d. labor/management relations - correct answer>> d. labor/management relations
_______ is a management principle that states that each subordinate must report to one and only one
authority.
a. Span of control
b. Unity of command
c. Chain of command
d. Scalar structure - correct answer>> b. Unity of command
The efficient assignment of subordinates to a supervisor is known as:
a. division of labor
,b. scalar structure
c. unity of command
d. span of control - correct answer>> d. span of control
The National Incident Management System-Incident Command System model is based on a span of
control ratio of one supervisor to:
a. two to five subordinates or functions
b. three to six subordinates or functions
c. three to seven subordinates or functions
d. four to six subordinates or functions - correct answer>> c. three to seven subordinates or functions
Which type of aid agreements generally involve payment for services rendered?
a. outside aid
b. mutual aid
c. supplemental aid
d. automatic aid - correct answer>> a. outside aid
Which of the following is NOT included in the definition of command presence?
a. the ability to identify the components of a situation
b. the ability to assess the need for action
c. the ability to determine the nature of the necessary intervention
d. the ability to influence others - correct answer>> d. the ability to influence others
Along with personality characteristics, leaders can take the following eight steps to create command
presence. Which of the following has these eight steps in the correct order?
a. determine what the situation is; develop the strategy and tactics required to resolve the situation;
know what resources are available to apply to the situation; listen to all points of view, when
appropriate; take responsibility for the decision; make the decision; evaluate the decision and modify as
necessary
, b. determine what the situation is; know what resources are available to apply to the situation; develop
the strategy and tactics required to resolve the situation; listen to all points of view, when appropriate;
make the decision; evaluate the
decision and modify as necessary; take responsibility for the decision
c. determine what the situation is; know what resources are available to apply to the situation; listen to
all points of - correct answer>> b. determine what the situation is; know what resources are available to
apply to the situation; develop the strategy and tactics required to resolve the situation; listen to all
points of view, when appropriate; make the decision; evaluate the decision and modify as necessary;
take responsibility for the decision
SMART objectives are an important aspect of a company officer's duty to manage and lead a crew. The
"M" in SMART stands for:
a. meaningful
b. manageable
c. measurable
d. methodical - correct answer>> c. measurable
Fire and Emergency Services Company Officer contains French engineer Hanri Floyd's universal functions
of management that are still relevant today. Which of the following is NOT one of these four functions?
a. planning
b. organizing
c. delegating
d. controlling - correct answer>> c. delegating
The four-step method of counseling employees described in "Fire and Emergency Services Company
Officer" includes each of the following EXCEPT:
a. describe the current performance
b. describe the desired performance
c. provide incentives for change
d. gain a commitment for change - correct answer>> c. provide incentives for change
