Information Systems Comprehen
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sive Question Bank
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~ By Yashodhan Sawardekar and Delwyn Fernandes
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,Unit 1 z
1. Explain the Concept of MIS? z z z z
Ans: The MIS is an idea which is associated with man, machine, marketing and method
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s for collecting information from the internal and external source and processing this info
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rmation for the purpose of facilitating the process of decision-
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zmaking of the business. MIS is an organized method of providing past, present and proj
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ection information relating to internal operations and externals intelligence.
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MIS is a broad class of information systems designed to provide information needed fo
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r effective decision making in the form of standardized reports and displays for the man
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agers.
2. Briefly explain the management hierarchy?z z z z
Ans: Management can be grouped into three hierarchical levels –
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top, middle and junior management levels.
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The top management performs strategic planning and the other two levels provide supp
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ort in the form of processed information.
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The middle management level performs tactical planning and control, and needs inform
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ation to discharge these managerial functions.
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The junior level is involved in day-to-
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day operational control and needs information for its working
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Strategic : z
This level develops the strategy for deciding the object
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ives of the organization, planning resources to be used
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in order to attain those objectives, formulating policies
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to govern,
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use and disposition of the resources.
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,Strategic management establishes the policies, plans and objectives of the organization
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as well as a budget framework under which various departments will operate
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Managerial : It is required by managers of various departments to measure p
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erformance, decide on control actions, formulate new decision rules and also
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allocate resources. z
Tactical management has the responsibility of implementing the policy and ov
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erall plans of the top management
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Operational Control : It is the process of ensuring that operational activities are carried
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out to achieve optimum use of resources. It makes use of pre-
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established procedures and decision rules. z z z z
Operational management has the responsibility of implementing day-to-
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day operations and decisions of the middle management to produce goods and services
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to meet the revenue, profit and other goals, which in turn will enable the organization to ac
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hieve its overall plans and objectives.
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3. What are basic functions(objectives) of MIS?
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Ans:
, Data Capturing z
MIS captures data from various internal and external sources of an organization. End
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users may record data about transactions manually or through the computer.
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Capturing contextual data, or operational information that will contribute in decision maki
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ng from various internal and external sources of organization.
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Processing of Data z z
The captured data is processed to convert it into the required management information. i
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e. The captured data is processed into information needed for planning, organizing, coor
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dinating, directing and controlling functionalities at strategic, tactical and operational lev
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el.
Processing is done through activities like making calculations with the data, compari
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ng data, sorting data, classifying data and summarizing data.
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These activities organize, analyze and manipulate data using various statistical, mathe
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matical, operations research and other business models.
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Storage of Information z z
MIS stores processed or unprocessed data for future use.
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Stored data is commonly organized into fields, records, files and databases. Also, i
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f any information is not immediately required, it is saved as an organization record, f
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or later usez z
Retrieval of Information z z
MIS retrieves information from its stores as and when required by various users. The
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retrieved information is either disseminated as such or it is processed again to meet t
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he exact MI demands.
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Dissemination of Information z z
Information or the finished product of the MIS may be disseminated/circulated to the use
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rs in the organization periodically through reports or online through computer terminals i
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n the organizational network
z z z
z z
sive Question Bank
z z
~ By Yashodhan Sawardekar and Delwyn Fernandes
z z z z z z
,Unit 1 z
1. Explain the Concept of MIS? z z z z
Ans: The MIS is an idea which is associated with man, machine, marketing and method
z z z z z z z z z z z z z z
s for collecting information from the internal and external source and processing this info
z z z z z z z z z z z z z
rmation for the purpose of facilitating the process of decision-
z z z z z z z z z
zmaking of the business. MIS is an organized method of providing past, present and proj
z z z z z z z z z z z z z z
ection information relating to internal operations and externals intelligence.
z z z z z z z z
MIS is a broad class of information systems designed to provide information needed fo
z z z z z z z z z z z z z
r effective decision making in the form of standardized reports and displays for the man
z z z z z z z z z z z z z z
agers.
2. Briefly explain the management hierarchy?z z z z
Ans: Management can be grouped into three hierarchical levels –
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top, middle and junior management levels.
z z z z z z
The top management performs strategic planning and the other two levels provide supp
z z z z z z z z z z z z
ort in the form of processed information.
z z z z z z
The middle management level performs tactical planning and control, and needs inform
z z z z z z z z z z z
ation to discharge these managerial functions.
z z z z z
The junior level is involved in day-to-
z z z z z z
day operational control and needs information for its working
z z z z z z z z
Strategic : z
This level develops the strategy for deciding the object
z z z z z z z z
ives of the organization, planning resources to be used
z z z z z z z z
in order to attain those objectives, formulating policies
z z z z z z z z
to govern,
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use and disposition of the resources.
z z z z z
,Strategic management establishes the policies, plans and objectives of the organization
z z z z z z z z z z
as well as a budget framework under which various departments will operate
z z z z z z z z z z z z
Managerial : It is required by managers of various departments to measure p
z z z z z z z z z z z z
erformance, decide on control actions, formulate new decision rules and also
z z z z z z z z z z z
allocate resources. z
Tactical management has the responsibility of implementing the policy and ov
z z z z z z z z z z
erall plans of the top management
z z z z z
Operational Control : It is the process of ensuring that operational activities are carried
z z z z z z z z z z z z z z
out to achieve optimum use of resources. It makes use of pre-
z z z z z z z z z z z
established procedures and decision rules. z z z z
Operational management has the responsibility of implementing day-to-
z z z z z z z
day operations and decisions of the middle management to produce goods and services
z z z z z z z z z z z z z
to meet the revenue, profit and other goals, which in turn will enable the organization to ac
z z z z z z z z z z z z z z z z
hieve its overall plans and objectives.
z z z z z
3. What are basic functions(objectives) of MIS?
z z z z z z
Ans:
, Data Capturing z
MIS captures data from various internal and external sources of an organization. End
z z z z z z z z z z z z
users may record data about transactions manually or through the computer.
z z z z z z z z z z z
Capturing contextual data, or operational information that will contribute in decision maki
z z z z z z z z z z z
ng from various internal and external sources of organization.
z z z z z z z z
Processing of Data z z
The captured data is processed to convert it into the required management information. i
z z z z z z z z z z z z z
e. The captured data is processed into information needed for planning, organizing, coor
z z z z z z z z z z z z
dinating, directing and controlling functionalities at strategic, tactical and operational lev
z z z z z z z z z z
el.
Processing is done through activities like making calculations with the data, compari
z z z z z z z z z z z
ng data, sorting data, classifying data and summarizing data.
z z z z z z z z
These activities organize, analyze and manipulate data using various statistical, mathe
z z z z z z z z z z
matical, operations research and other business models.
z z z z z z
Storage of Information z z
MIS stores processed or unprocessed data for future use.
z z z z z z z z
Stored data is commonly organized into fields, records, files and databases. Also, i
z z z z z z z z z z z z
f any information is not immediately required, it is saved as an organization record, f
z z z z z z z z z z z z z z
or later usez z
Retrieval of Information z z
MIS retrieves information from its stores as and when required by various users. The
z z z z z z z z z z z z z z
retrieved information is either disseminated as such or it is processed again to meet t
z z z z z z z z z z z z z z
he exact MI demands.
z z z
Dissemination of Information z z
Information or the finished product of the MIS may be disseminated/circulated to the use
z z z z z z z z z z z z z
rs in the organization periodically through reports or online through computer terminals i
z z z z z z z z z z z z
n the organizational network
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