Questions And Correct Answers.
Problem-focused - Answer directed toward changing the circumstances confronting the
individual
Emotion-focused - Answer directed toward reducing emotional distress
Confrontative - Answer tries to change the opinions of the person who is in charge
Distancing - Answer acts as if nothing has happened
Self-controlling: - Answer keeps feelings to oneself
Seek social support: - Answer talks with others in the hope of learning more
Accept responsibility - Answer criticizes or blames oneself
Escape-avoidance - Answer hopes for a miracle
Plan - Answer identifies next steps and follows through with them
Positive reappraisal - Answer tries to see any possible positive results or outcomes
Repression - Answer feelings, perceptions, or memories are lost to consciousness. While it is a
defense in its own right, it is also a component of other defenses
Denial - Answer the reality of a situation or perception is not consciously experienced or
recognized
Intellectualization - Answer the emotional responses to a situation are repressed and the
situation is addressed through rational, cognitive processes
, Sublimation - Answer : wishes or drives that are deemed unacceptable are channeled into
more socially acceptable activities
Reaction formation: - Answer the individual utilizes the opposite action or emotion to ward off
unacceptable emotions or wishes
Projection: - Answer repressed or unacceptable emotions or wishes are perceived as residing
in others
Projective identification - Answer the individual's behavior induces a repressed or
unacceptable emotion in another person
Working from a script: - Answer present with a "rehearsed story", often happens when an
individual repeats the same information to many health care providers - try redirecting
Rationalization: - Answer patient is trying to justify his or her feelings, beliefs or choices
Projection - Answer patients may attribute their feelings or attitudes to others - "everyone will
think I am ___" when in fact it is the patient that feels that way
Either-or thinking: - Answer seeing the situation as only having certain options, when, in fact,
there are other options to be considered
Disbelief - Answer the information provided is heard but not accepted because it does not
make sense
mimics of denial - Answer disbelief, deferral, dismissal
Deferral: - Answer the information is accepted but the implications are not
Dismissal - Answer devaluing or attacking the legitimacy of the professional or the profession
from which bad news is received