HCA 105 FINAL EXAM REVIEW UPDATED QUESTIONS AND
ANSWERS
The person opening the office should arrive approximately 30 mins prior to the scheduled time of
operations: - CORRECT ANSWER✅✅✅True
What tasks are involved in preparing the office to open for the day?
A. gather supplies and equipment
B. make sure charts are prepared
C. retrieve messages from answering machine
D. all of the above - CORRECT ANSWER✅✅✅D. All of the above
An NSF check is a
A. bounced check
B. money order
C. voucher check
D. negotiable check - CORRECT ANSWER✅✅✅A. bounced check
What are open hours in regards to scheduling appointments?
A. The office is open 24/7
B. First come, first served
C. In home doctor visits
D. Calling in when the office opens. - CORRECT ANSWER✅✅✅B. First come, first served
Administrative supplies are generally kept
A. near the areas where they are used
B. on the floor close to the photocopier
C. in a storage facility
D. off site - CORRECT ANSWER✅✅✅A. near the areas where they are used
, The contents of a first-aid kit can include
A. hand sanitizer
B. glucose tablets
C. aspirin
D. all of the above - CORRECT ANSWER✅✅✅D. all of the above
PPE is the abbreviation for personal protocol equipment - CORRECT ANSWER✅✅✅False
What is the abbreviation used for a patient who has never been seen in the medical office for an appt?
A. NS
B. NP
C. PT
D. US - CORRECT ANSWER✅✅✅B. NP (New Patient)
Special considerations should be made for patients who
A. have a visual or hearing impairment
B. patients who have difficulty communicating
C. older patients
D. all of the above - CORRECT ANSWER✅✅✅D. all of the above
Double booking means that the doctor has two appointment books. - CORRECT ANSWER✅✅✅False
Conformity is included in the 6 C's of charting - CORRECT ANSWER✅✅✅False
Financial aspects of the medical practice that include payroll, medical supplies, electricity, and
telephone services
A. petty cash
B. promotional budget
ANSWERS
The person opening the office should arrive approximately 30 mins prior to the scheduled time of
operations: - CORRECT ANSWER✅✅✅True
What tasks are involved in preparing the office to open for the day?
A. gather supplies and equipment
B. make sure charts are prepared
C. retrieve messages from answering machine
D. all of the above - CORRECT ANSWER✅✅✅D. All of the above
An NSF check is a
A. bounced check
B. money order
C. voucher check
D. negotiable check - CORRECT ANSWER✅✅✅A. bounced check
What are open hours in regards to scheduling appointments?
A. The office is open 24/7
B. First come, first served
C. In home doctor visits
D. Calling in when the office opens. - CORRECT ANSWER✅✅✅B. First come, first served
Administrative supplies are generally kept
A. near the areas where they are used
B. on the floor close to the photocopier
C. in a storage facility
D. off site - CORRECT ANSWER✅✅✅A. near the areas where they are used
, The contents of a first-aid kit can include
A. hand sanitizer
B. glucose tablets
C. aspirin
D. all of the above - CORRECT ANSWER✅✅✅D. all of the above
PPE is the abbreviation for personal protocol equipment - CORRECT ANSWER✅✅✅False
What is the abbreviation used for a patient who has never been seen in the medical office for an appt?
A. NS
B. NP
C. PT
D. US - CORRECT ANSWER✅✅✅B. NP (New Patient)
Special considerations should be made for patients who
A. have a visual or hearing impairment
B. patients who have difficulty communicating
C. older patients
D. all of the above - CORRECT ANSWER✅✅✅D. all of the above
Double booking means that the doctor has two appointment books. - CORRECT ANSWER✅✅✅False
Conformity is included in the 6 C's of charting - CORRECT ANSWER✅✅✅False
Financial aspects of the medical practice that include payroll, medical supplies, electricity, and
telephone services
A. petty cash
B. promotional budget
