What is the best way to address an elderly patient? correct answers Mr. or Mrs. ________
When calling a facility to schedule a patient, the most important factor to remember is: correct
answers To maintain patient confidentiality
At ________ minutes after a patient has missed an appointment, the medical assistant should call
to reschedule. correct answers 15
Which of the following scheduling methods books several patients around the same time? correct
answers Cluster booking
Which temperature site would give the highest normal values? correct answers Rectal
Which of the following describes the patient's chief complaint? correct answers The main reason
the patient is seeking care that day
The selection of one of the three available blood pressure cuff sized depends on the: correct
answers Weight of the patient/ size of the arm
Latex sensitivity is a type of: correct answers Allergic reaction
This is the scrubbing of instruments with special brushes and detergents to remove blood,
mucous, etc. correct answers Sanitization
This is the process that involves a soaking or wiping process and inhibits the activity of disease-
causing organisms. correct answers Disinfecting
, The process used for supplies that would come in contact with internal body tissue or an open
wound. It involves the use of heat (steam) and an autoclave. correct answers Sterilization
Your are taking vitals on a patient and they complain that they have dizziness every once in a
while. What type of symptom is this? correct answers Subjective
Any ____________ procedure that requires patient intervention should be documented for
patient reference. correct answers Clinical
The immune system protects the body from: correct answers Disease and infection
A procedure for filing insurance claims would be found under which policies section of the
procedure manual? correct answers Administrative
The proper sequence for CPR is: correct answers Circulation, airway, breathing
The general term for surgical suture is: correct answers Ligature
Which of the following instruments is used to drain an abscess? correct answers Scalpel
In which Stage of Infection is known as the time where the pathogen has had time to grow and
establish itself in the body? correct answers Incubation
Which of the following is one of the six C's of charting? correct answers Client's words
An RN asks you to start an IV. Which is true? correct answers Assisted personnel do not start
IV's
correct answers Communicate your concerns to the nurse