MGT 435 Week 2 Quiz

1. Which of the following is NOT among the five purposes of organizational models, according to Burke? (Points : 1) to highlight the clear distinctions between culture, structure, and strategy to reduce complexity to provide a common language and vocabulary to offer a sequence of activities that can be followed Question 2. 2. In the organizational life-cycle model, growth through delegationtypically occurs when __________. (Points : 1) more organizational functions are outsourced to foreign counties less organizational functions are outsourced to foreign countries managers and employees are given more responsibility managers and employees are given less responsibility Question 3. 3. Under what category does “external stakeholders” fit when diagnosing types of change and level of intervention? (Points : 1) strategy people structure culture Question 4. 4. Which of the following businesses did the author discuss at length to showcase the strengths of the appreciative inquiry model? (Points : 1) Santa Ana Star Casino Hewlett Packard Holocracy Zappos Question 5. 5. Of all the nine action research phases, which is considered to be the “go” phase? (Points : 1) present feedback to the client collect data implement identify the problem or opportunity Question 6. 6. First-order (adaptive) changes are __________. (Points : 1) transformational large, sweeping, and fundamental long term and irreversible small scale and incremental Question 7. 7. The appreciative inquiry model begins by __________. (Points : 1) asking where the locus of the problem lies initiating a historical analysis of competitors who have experienced similar problems asking “what is possible” and “what do we wish to achieve” creating a sense of urgency Question 8. 8. Which of the following would increase an individual’s or group’s inclination to support change? (Points : 1) mistrust of an organization’s leadership authoritarian attitudes trust in an organization’s leadership threats to one’s status Question 9. 9. Which organizational change model stresses the importance of applying a historical analysis of changes that have occurred over the course of a company’s development? (Points : 1) the systems contingency model the environment-industry-organization contingency model the organizational life-cycle model the resource dependency theory Question 10. 10. Which of the following is an especially critical factor for diagnosing, planning, and implementing organizational change? (Points : 1) the expertise and experience of the organization’s legal staff the expertise and experience of the organization’s leaders, managers, and change specialists the expertise and experience of the leaders of competing organizations the change model the organization selects