Restaurant management exam
_____ are the most expensive item served in most restaurants. - correct answer Meats
__________ authority is conferred on your subordinates, and you have to earn the right
to lead them. - correct answer Real
__________ is credited with being the first restaurant to franchise. - correct answer
Howard Johnson's
__________ is defined as a "difference, variety, or unlikeness." - correct answer
Diversity
__________ power is derived from an individual's personal charisma and the respect
and/or admiration the individual inspires. - correct answer Expert
__________ refers to what makes people tick: the needs and desires and fears and
aspirations within people that make them behave as they do. - correct answer
Motivation
_____________________deals with keeping track of costs, inventory, percentages, and
other factors that keep the organization profitable and compliant with regulations. -
correct answer Control
____________________communications include verbal, nonverbal, body language,
and verbal intonation. - correct answer interpersonal
_________% of the employees will steal given the opportunity - correct answer50%
A 100-seat fully equipped casual dining restaurants may cost ______ per seat. - correct
answer$6,000 - $10,000
A daily flash report shows __________. - correct answer daily sales
A franchise is: - correct answer A restaurant that has a branded product that the owner
promotes, markets and sells under a specific contract.
A job _________________lists the education and technical/conceptual skills a person
needs to satisfactorily perform the requirements of the job. - correct answer
specification
A restaurant concept is devised to interest a certain group of people, called a(n)
__________. - correct answer target market
A restaurant's profit is typically only __________ of total revenue. - correct answer3% to
9%
, According to Brian Wilber, district manager of Bon Appétit Management Company, a
chef is responsible for __________ of its food costs. - correct answer95%
According to the text job specifications __________. - correct answer identify the
qualifications and skills needed to perform the job
According to the text, food-cost percentage should be calculated at least __________. -
correct answer monthly
According to the text, which should be front and center in the restaurant business? -
correct answer Menu
According to the textbook, a restaurant has two potential values, its: - correct answer
real estate value and value as a profit generator
At age __________, teenagers may legally work at any job. - correct answer18
Beverage sales yield __________ as food sales. - correct answer more profit than food
sales
Boulanger believed that __________ was the cure to all sorts of illnesses. - correct
answer soup
By definition, an on-sale general retail license authorizes the sale of __________. -
correct answer all types of alcoholic beverages—namely, beer, wine, and distilled spirits
—for consumption on the premises
Combined, the beverage pouring cost should be __________ of beverage sales. -
correct answer23% to 25%
Consistency in food preparation is achieved by - correct answer standardizing recipes
and cooking procedures
Economies of scale can __________. - correct answer reduce food, labor, and
overhead costs
Effective leaders have six traits that distinguish them from non-leaders: - correct answer
Drive, the desire to influence others, honesty and moral character, self-confidence,
intelligence, and relevant knowledge.
Generally, in a table-service restaurant, there should be at least __________ entrées. -
correct answer8
How long will restaurant patrons travel to reach a hotel, steak, full-menu, or fish
restaurant? - correct answer15 to 18 minutes
_____ are the most expensive item served in most restaurants. - correct answer Meats
__________ authority is conferred on your subordinates, and you have to earn the right
to lead them. - correct answer Real
__________ is credited with being the first restaurant to franchise. - correct answer
Howard Johnson's
__________ is defined as a "difference, variety, or unlikeness." - correct answer
Diversity
__________ power is derived from an individual's personal charisma and the respect
and/or admiration the individual inspires. - correct answer Expert
__________ refers to what makes people tick: the needs and desires and fears and
aspirations within people that make them behave as they do. - correct answer
Motivation
_____________________deals with keeping track of costs, inventory, percentages, and
other factors that keep the organization profitable and compliant with regulations. -
correct answer Control
____________________communications include verbal, nonverbal, body language,
and verbal intonation. - correct answer interpersonal
_________% of the employees will steal given the opportunity - correct answer50%
A 100-seat fully equipped casual dining restaurants may cost ______ per seat. - correct
answer$6,000 - $10,000
A daily flash report shows __________. - correct answer daily sales
A franchise is: - correct answer A restaurant that has a branded product that the owner
promotes, markets and sells under a specific contract.
A job _________________lists the education and technical/conceptual skills a person
needs to satisfactorily perform the requirements of the job. - correct answer
specification
A restaurant concept is devised to interest a certain group of people, called a(n)
__________. - correct answer target market
A restaurant's profit is typically only __________ of total revenue. - correct answer3% to
9%
, According to Brian Wilber, district manager of Bon Appétit Management Company, a
chef is responsible for __________ of its food costs. - correct answer95%
According to the text job specifications __________. - correct answer identify the
qualifications and skills needed to perform the job
According to the text, food-cost percentage should be calculated at least __________. -
correct answer monthly
According to the text, which should be front and center in the restaurant business? -
correct answer Menu
According to the textbook, a restaurant has two potential values, its: - correct answer
real estate value and value as a profit generator
At age __________, teenagers may legally work at any job. - correct answer18
Beverage sales yield __________ as food sales. - correct answer more profit than food
sales
Boulanger believed that __________ was the cure to all sorts of illnesses. - correct
answer soup
By definition, an on-sale general retail license authorizes the sale of __________. -
correct answer all types of alcoholic beverages—namely, beer, wine, and distilled spirits
—for consumption on the premises
Combined, the beverage pouring cost should be __________ of beverage sales. -
correct answer23% to 25%
Consistency in food preparation is achieved by - correct answer standardizing recipes
and cooking procedures
Economies of scale can __________. - correct answer reduce food, labor, and
overhead costs
Effective leaders have six traits that distinguish them from non-leaders: - correct answer
Drive, the desire to influence others, honesty and moral character, self-confidence,
intelligence, and relevant knowledge.
Generally, in a table-service restaurant, there should be at least __________ entrées. -
correct answer8
How long will restaurant patrons travel to reach a hotel, steak, full-menu, or fish
restaurant? - correct answer15 to 18 minutes
