NURN 129 - Exam 2 with verified
answers graded A+ updated
Check Back - correct answer ✔✔using closed-loop communication to ensure that information
conveyed by the sender is understood by the receiver as intended.
The steps include the following:
1. Sender initiates the message.
2. Receiver accepts the message and provides feedback.
3. Sender double-checks to ensure that the message was received.
1. Define teamwork and collaboration. - correct answer ✔✔Teamwork & collaboration -
function effectively within nursing and inter-professional teams, fostering open communication,
mutual respect, and shared decision-making to achieve quality patient care.
Active listening techniques - correct answer ✔✔Look at page 355 in textbook.
"I" message - correct answer ✔✔a statement that focuses on your feelings rather than on
someone else's behavior.
Developing Trust - correct answer ✔✔- Communicating clearly in language that laypersons can
understand.
- Keeping promises.
- Protecting confidentiality.
- Avoiding negative communication techniques such as blocking and false reassurance.
- Being available to the patient.
, Keeping Promises - correct answer ✔✔Once a commitment is made, every effort must be
expended to fulfill the expectation. Sometimes the request is impossible to satisfy. If this
happens, the nurse must explain the situation or circumstances.
Expressing Empathy - correct answer ✔✔- Ability to mentally place oneself in another person's
situation.to better understand the individual.
- Understanding the experiences of the other person.
- Enhances nurse's ability to help patient through a true understanding of what the individual is
feeling and needs.
Being Aware of Body Language - correct answer ✔✔- Body positioning and movement send
loud messages to others.
- Communication is enriched through: an open stance such as holding arms at side or out
toward the patient rather than crossed .
- Leaning toward the patient as if to hear more clearly, rather than away from the patient.
Using Open Communication - correct answer ✔✔Open-ended questions or statements that
require more information than yes or no responses can help gather enough facts to build a
more complete picture of the circumstances.
Clarify Information - correct answer ✔✔The sender should ask for feedback to be certain the
receiver is correctly interpreting what is being said. The receiver should stop the sender anytime
the message becomes unclear and should provide feedback regularly so that misinterpretation
can be identified quickly.
Using Touch - correct answer ✔✔Most potent form of communication. Comfort touch such as
holding a hand, is especially important for vulnerable clients who are experiencing severe
illness.
answers graded A+ updated
Check Back - correct answer ✔✔using closed-loop communication to ensure that information
conveyed by the sender is understood by the receiver as intended.
The steps include the following:
1. Sender initiates the message.
2. Receiver accepts the message and provides feedback.
3. Sender double-checks to ensure that the message was received.
1. Define teamwork and collaboration. - correct answer ✔✔Teamwork & collaboration -
function effectively within nursing and inter-professional teams, fostering open communication,
mutual respect, and shared decision-making to achieve quality patient care.
Active listening techniques - correct answer ✔✔Look at page 355 in textbook.
"I" message - correct answer ✔✔a statement that focuses on your feelings rather than on
someone else's behavior.
Developing Trust - correct answer ✔✔- Communicating clearly in language that laypersons can
understand.
- Keeping promises.
- Protecting confidentiality.
- Avoiding negative communication techniques such as blocking and false reassurance.
- Being available to the patient.
, Keeping Promises - correct answer ✔✔Once a commitment is made, every effort must be
expended to fulfill the expectation. Sometimes the request is impossible to satisfy. If this
happens, the nurse must explain the situation or circumstances.
Expressing Empathy - correct answer ✔✔- Ability to mentally place oneself in another person's
situation.to better understand the individual.
- Understanding the experiences of the other person.
- Enhances nurse's ability to help patient through a true understanding of what the individual is
feeling and needs.
Being Aware of Body Language - correct answer ✔✔- Body positioning and movement send
loud messages to others.
- Communication is enriched through: an open stance such as holding arms at side or out
toward the patient rather than crossed .
- Leaning toward the patient as if to hear more clearly, rather than away from the patient.
Using Open Communication - correct answer ✔✔Open-ended questions or statements that
require more information than yes or no responses can help gather enough facts to build a
more complete picture of the circumstances.
Clarify Information - correct answer ✔✔The sender should ask for feedback to be certain the
receiver is correctly interpreting what is being said. The receiver should stop the sender anytime
the message becomes unclear and should provide feedback regularly so that misinterpretation
can be identified quickly.
Using Touch - correct answer ✔✔Most potent form of communication. Comfort touch such as
holding a hand, is especially important for vulnerable clients who are experiencing severe
illness.
