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BSIS 496 FINAL EXAM QUESTIONS AND
ANSWERS 100% PASS
Is this idea true or false: A lack of trust is a consequence of a lack of clarity around expectations
and accountabilities. - ANS True
Is this idea true or false: An IT-business partnership can flourish without senior management
participation - ANS False
Is this idea true or false: By operating IT like-a-business, the business's expectations of IT are
met - ANS False
Is this idea true or false: Being technically competent is sufficient to have credibility with the
business. - ANS False
Is this idea true or false: The most effective way to build trust is through effective governance -
ANS True
Select all the statements below that do not describe the traditional business-IT partnership.
Symbiotic
Ill will
None of the above
Misunderstanding
Supportive - ANS Supportive
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Select all the generic roles below that are not assumed by IT.
Customer support
Architecture builder
None of the above
Technological leader
Strategy builder
Project coordinator - ANS Customer support
Strategy builder
Select all the outcomes below of a complex relationship.
Excessive meetings
Unclear expectations
Difficult communicating
Deferred decision-making
None of the above
Unclear accountabilities - ANS Excessive meetings
Deferred decision-making
Select all the assumptions below that business does not make about IT.
IT is a necessary evil
IT rules
IT is a support, not a partner
Business and IT are equal partners
None of the above
Business can do IT better - ANS None of the above
, ©THESTAR 2025 ALL RIGHTS RESERVED
Choose the term below that best completes this sentence: Problems arise when the _____
espoused by IT conflict with those of the organization or a part of the organization.
Governance
Assumptions and values
Priorities and preferences
Expectations and estimates
Strategy and vision
None of the above - ANS Assumptions and values
Is this idea true or false: Shadow-IT is a growing gap between the organization-sanctioned IT
and what employees are using.
True
False - ANS True
Select all the definitions below that do not describe shadow-IT.
Solutions that grew out of End User Computing tools and applications adapted for other
purposes and had drifted out of IT's control.
IT-related expenses in organizations for anything other than the IT provided by the enterprise.
IT is used for work tasks outside of IT policies, rules, guidelines, standards, and procedures.
The business' use of hardware, software, systems, solutions, or services for work without the
explicit approval or knowledge of IT.
None of the above
The autonomous development, purchase, implementation, and use of various technology by
departments other than IT. - ANS None of the above
Is this idea true or false: Much of Shadow-IT is for the rapid development of front-end software.
False
True - ANS False
BSIS 496 FINAL EXAM QUESTIONS AND
ANSWERS 100% PASS
Is this idea true or false: A lack of trust is a consequence of a lack of clarity around expectations
and accountabilities. - ANS True
Is this idea true or false: An IT-business partnership can flourish without senior management
participation - ANS False
Is this idea true or false: By operating IT like-a-business, the business's expectations of IT are
met - ANS False
Is this idea true or false: Being technically competent is sufficient to have credibility with the
business. - ANS False
Is this idea true or false: The most effective way to build trust is through effective governance -
ANS True
Select all the statements below that do not describe the traditional business-IT partnership.
Symbiotic
Ill will
None of the above
Misunderstanding
Supportive - ANS Supportive
, ©THESTAR 2025 ALL RIGHTS RESERVED
Select all the generic roles below that are not assumed by IT.
Customer support
Architecture builder
None of the above
Technological leader
Strategy builder
Project coordinator - ANS Customer support
Strategy builder
Select all the outcomes below of a complex relationship.
Excessive meetings
Unclear expectations
Difficult communicating
Deferred decision-making
None of the above
Unclear accountabilities - ANS Excessive meetings
Deferred decision-making
Select all the assumptions below that business does not make about IT.
IT is a necessary evil
IT rules
IT is a support, not a partner
Business and IT are equal partners
None of the above
Business can do IT better - ANS None of the above
, ©THESTAR 2025 ALL RIGHTS RESERVED
Choose the term below that best completes this sentence: Problems arise when the _____
espoused by IT conflict with those of the organization or a part of the organization.
Governance
Assumptions and values
Priorities and preferences
Expectations and estimates
Strategy and vision
None of the above - ANS Assumptions and values
Is this idea true or false: Shadow-IT is a growing gap between the organization-sanctioned IT
and what employees are using.
True
False - ANS True
Select all the definitions below that do not describe shadow-IT.
Solutions that grew out of End User Computing tools and applications adapted for other
purposes and had drifted out of IT's control.
IT-related expenses in organizations for anything other than the IT provided by the enterprise.
IT is used for work tasks outside of IT policies, rules, guidelines, standards, and procedures.
The business' use of hardware, software, systems, solutions, or services for work without the
explicit approval or knowledge of IT.
None of the above
The autonomous development, purchase, implementation, and use of various technology by
departments other than IT. - ANS None of the above
Is this idea true or false: Much of Shadow-IT is for the rapid development of front-end software.
False
True - ANS False
