MGT-3013 Chapter 7 SmartBook
According to Bagley, what should business people use as a guide for making good
ethical decisions? - correct answerTheir own sense of right and wrong
An individual with a high tolerance for ambiguity would most likely attracted to which
style of decision making? - correct answerAnalytical
During which of the following is positive team spirit and striving for unanimity most likely
to lead to poor decision making?
- Brainstorming
- Groupthink
- Satisficing
- Goal displacement - correct answerGroupthink
In a recent team meeting, Terry agreed to vote in favor of rearranging the office so long
as his desk would be near a window. Which negative method of achieving consensus
does this illustrate? - correct answerLog rolling
Minority _____ occurs when a minority in a group publicly opposes the beliefs, attitudes,
ideas, procedures or policies assumed by the majority of the group. - correct
answerdissent
One method of reducing the escalation of commitment is to measure performance
against which metric? - correct answerMinimum performance targets
People with a conceptual decision-making style are likely to do which of the following?
- Focus on the fact
- Take risks
- Find creative solutions
- Rely on intuition
- Act autocratically - correct answer- Take risks
- Find creative solutions
- Rely on intuition
Same gave employees a 5% raise last year and expects to give the same raise this
year, even though it will push his company's salaries above what is normally paid in the
industry. This is an example of the _____ bias. - correct answeranchoring and
adjustment
Select the reasons it can be difficult to make evidence based decisions. (Choose every
correct answer)
- There is too much evidence
, - Objective data is often misleading
- There is not enough good evidence
- People are trying to mislead you
- Clear statistics are readily available - correct answer- There is too much evidence
- There is not enough good evidence
- People are trying to mislead you
The concept that suggests that the ability of decision makers to be rational is limited by
constraints such as complexity, skills, time, and money is known as _____ rationality. -
correct answerbounded
The tendency of decision makers to be influenced by the way a situation or problem is
presented to them is referred to as the _____ bias. - correct answerframing
The tendency of people to view events as being more predictable than they really are is
referred to as _____ bias. - correct answerhindsight
Tyler has never gotten along with his employee Marcus. Although Marcus has been a
top performer during his three years with the company, Tyler tends to fixate on the one
quarter when Marcus performed poorly. Tyler uses that quarter as an example of
Marcus being a "poor fit" with the company. What type of bias is this an example of? -
correct answerConfirmation
What are appropriate actions for a manager to take if a decision is not working as
intended?
- Start over
- Try another alternative
- Deny there is anything wrong
- Change it slightly
- Give it more time
- Blame others - correct answerStart over, try another alternative, change it slightly, give
it more time
What are common results of groupthink? - correct answer- Failure to consider new
information
- Loss of new ideas
What are the four general styles of decision making associated with a person's value
orientation and tolerance for ambiguity? (Choose every correct answer)
- Analytical
- Collaborative
- Behavioral
- Conceptual
- Directive
According to Bagley, what should business people use as a guide for making good
ethical decisions? - correct answerTheir own sense of right and wrong
An individual with a high tolerance for ambiguity would most likely attracted to which
style of decision making? - correct answerAnalytical
During which of the following is positive team spirit and striving for unanimity most likely
to lead to poor decision making?
- Brainstorming
- Groupthink
- Satisficing
- Goal displacement - correct answerGroupthink
In a recent team meeting, Terry agreed to vote in favor of rearranging the office so long
as his desk would be near a window. Which negative method of achieving consensus
does this illustrate? - correct answerLog rolling
Minority _____ occurs when a minority in a group publicly opposes the beliefs, attitudes,
ideas, procedures or policies assumed by the majority of the group. - correct
answerdissent
One method of reducing the escalation of commitment is to measure performance
against which metric? - correct answerMinimum performance targets
People with a conceptual decision-making style are likely to do which of the following?
- Focus on the fact
- Take risks
- Find creative solutions
- Rely on intuition
- Act autocratically - correct answer- Take risks
- Find creative solutions
- Rely on intuition
Same gave employees a 5% raise last year and expects to give the same raise this
year, even though it will push his company's salaries above what is normally paid in the
industry. This is an example of the _____ bias. - correct answeranchoring and
adjustment
Select the reasons it can be difficult to make evidence based decisions. (Choose every
correct answer)
- There is too much evidence
, - Objective data is often misleading
- There is not enough good evidence
- People are trying to mislead you
- Clear statistics are readily available - correct answer- There is too much evidence
- There is not enough good evidence
- People are trying to mislead you
The concept that suggests that the ability of decision makers to be rational is limited by
constraints such as complexity, skills, time, and money is known as _____ rationality. -
correct answerbounded
The tendency of decision makers to be influenced by the way a situation or problem is
presented to them is referred to as the _____ bias. - correct answerframing
The tendency of people to view events as being more predictable than they really are is
referred to as _____ bias. - correct answerhindsight
Tyler has never gotten along with his employee Marcus. Although Marcus has been a
top performer during his three years with the company, Tyler tends to fixate on the one
quarter when Marcus performed poorly. Tyler uses that quarter as an example of
Marcus being a "poor fit" with the company. What type of bias is this an example of? -
correct answerConfirmation
What are appropriate actions for a manager to take if a decision is not working as
intended?
- Start over
- Try another alternative
- Deny there is anything wrong
- Change it slightly
- Give it more time
- Blame others - correct answerStart over, try another alternative, change it slightly, give
it more time
What are common results of groupthink? - correct answer- Failure to consider new
information
- Loss of new ideas
What are the four general styles of decision making associated with a person's value
orientation and tolerance for ambiguity? (Choose every correct answer)
- Analytical
- Collaborative
- Behavioral
- Conceptual
- Directive
