MPO PRACTICE QUESTIONS WITH
VERIFIED SOLUTIONS AND
EXPLANATIONS.
___ rewards are self-granted:
Intrinsic
Explanation: Intrinsic rewards come from internal satisfaction.
Pay-for-performance is also known as:
Variable pay
Explanation: Compensation varies based on individual output.
Max Manufacturing strives for zero defects:
Positive reinforcement
Explanation: Rewarding perfection reinforces quality behavior.
Reinforcing behavior every time is called:
Continuous reinforcement
Explanation: Behavior is always followed by a consequence.
Globe Trade employees feel resources are unfairly distributed—lack of:
Distributive justice
Explanation: Fair distribution of rewards is missing.
Rose missed a homework deadline and lost TV privileges:
Punishment
Explanation: Removing a privilege discourages unwanted behavior.
Jane believes hard work + a course = promotion:
Instrumentality
Explanation: She sees a clear link between performance and reward.
, ___ are processes behind arousal, direction, and persistence of actions:
Motivation
Explanation: Motivation drives goal-oriented behavior.
Adam told to "do his best" by his boss—problem of:
Specificity
Explanation: Lack of clear standards or measurable expectations.
Goals inform standards; ___ adjusts effort and strategy:
Feedback
Explanation: Feedback allows course corrections toward the goal.
What strengthens behavior?
Positive and negative reinforcement
Explanation: Both increase the likelihood of repeating a behavior.
Fired and blames boss for not appreciating hard work:
External locus of control
Explanation: Believes outcomes depend on external forces.
McClelland's need theory: desire to excel or master something is:
Achievement
Explanation: Focused on setting and meeting challenging goals.
Hiring strong performers—best Big 5 trait is:
Conscientiousness
Explanation: Best predictor of job performance.
Altering jobs to improve quality of work life is:
Job design
Explanation: Involves restructuring tasks or systems.
VERIFIED SOLUTIONS AND
EXPLANATIONS.
___ rewards are self-granted:
Intrinsic
Explanation: Intrinsic rewards come from internal satisfaction.
Pay-for-performance is also known as:
Variable pay
Explanation: Compensation varies based on individual output.
Max Manufacturing strives for zero defects:
Positive reinforcement
Explanation: Rewarding perfection reinforces quality behavior.
Reinforcing behavior every time is called:
Continuous reinforcement
Explanation: Behavior is always followed by a consequence.
Globe Trade employees feel resources are unfairly distributed—lack of:
Distributive justice
Explanation: Fair distribution of rewards is missing.
Rose missed a homework deadline and lost TV privileges:
Punishment
Explanation: Removing a privilege discourages unwanted behavior.
Jane believes hard work + a course = promotion:
Instrumentality
Explanation: She sees a clear link between performance and reward.
, ___ are processes behind arousal, direction, and persistence of actions:
Motivation
Explanation: Motivation drives goal-oriented behavior.
Adam told to "do his best" by his boss—problem of:
Specificity
Explanation: Lack of clear standards or measurable expectations.
Goals inform standards; ___ adjusts effort and strategy:
Feedback
Explanation: Feedback allows course corrections toward the goal.
What strengthens behavior?
Positive and negative reinforcement
Explanation: Both increase the likelihood of repeating a behavior.
Fired and blames boss for not appreciating hard work:
External locus of control
Explanation: Believes outcomes depend on external forces.
McClelland's need theory: desire to excel or master something is:
Achievement
Explanation: Focused on setting and meeting challenging goals.
Hiring strong performers—best Big 5 trait is:
Conscientiousness
Explanation: Best predictor of job performance.
Altering jobs to improve quality of work life is:
Job design
Explanation: Involves restructuring tasks or systems.
