MPO REVISION STUDY QUESTIONS FOR
EXAM 2 CORRECT AND ACCURATE TO
ACE YOUR TEST.
The process of weakening an undesired behavior by the contingent
presentation of something displeasing or the withdrawal of something
positive is:
punishment
True/False: Many work organizations use fixed schedules rather than
variable interval schedules of reinforcement.
True
What type of positive reinforcement is being used if a manager decides to
recognize the early successful completion of a project and gives
employees the afternoon off as a reward?
spot reward
Undesirable behavior can be reduced by:
using punishment
In which of the following ways does pay affect an organization's strategic
goals?
It can help align employees' interests with those of the organization.
It influences the kind of employees attracted to the organization.
It has an impact on employees' attitudes and behaviors.
,Which of the following are considered part of an employee's total
compensation?
salary
stock options
paid vacation
The concept that suggests people evaluate the fairness of their situations
by comparing them with others is called ______.
equity theory
When deciding on specific pay levels, organizations often consult ______.
a market pay survey
One of the most important factors that influences the price of a good or
service is the cost of ______, which includes labor costs.
production
Employee compensation requires scrutiny because it is typically ______.
a significant organizational cost
Employees typically view their compensation in terms of which of the
following?
as it relates to the pay of their colleagues
as a way of evaluating their relationship with the organization
as a sign of status and success
Which of the following statements about labor market competition is
true?
Shortages and surpluses influence pay levels
,When thinking about the consequences of pay decisions, managers
should keep in mind that employees often ______.
evaluate their pay relative to other employees
Organizations compete in the labor market, so they should consider their
employees not just as a cost but also as a(n) ______.
resource that provides returns
The type of pay comparison that focuses on what employees in other
organizations are paid for similar jobs is called ______ equity.
external
The concept that wages affect worker productivity is called the ______
theory.
efficiency wage
An organization that effectively competes in the product market is able to
sell its goods and services at a quantity price that will ______.
bring a sufficient return on investment
The process by which an organization compares its own practices against
those of the competition is called _____.
benchmarking
Labor market competition reflects how ______.
many workers are available relative to the number of jobs available
By paying higher labor costs than its competitors, a company can achieve
which of the following?
retain valued employees
draw better workers to produce higher-quality products than competitors
, encourage desired employee behaviors
Which of the following statements describe key jobs?
Key jobs are common to many organizations.
Key jobs have relatively stable content.
Key jobs are known as benchmark jobs.
Which of the following are advantages of paying employee wages above
the market average?
It attracts skilled workers.
It helps retain top talent.
It generates increased job satisfaction.
It encourages increased productivity.
Benchmarking against product market and labor market competitors is
typically accomplished through the use of ______.
pay surveys
An administrative procedure used to measure internal job worth is called
_______.
a job evaluation
In developing a pay structure, pay survey data and job evaluation data are
commonly available for ______.
key jobs
EXAM 2 CORRECT AND ACCURATE TO
ACE YOUR TEST.
The process of weakening an undesired behavior by the contingent
presentation of something displeasing or the withdrawal of something
positive is:
punishment
True/False: Many work organizations use fixed schedules rather than
variable interval schedules of reinforcement.
True
What type of positive reinforcement is being used if a manager decides to
recognize the early successful completion of a project and gives
employees the afternoon off as a reward?
spot reward
Undesirable behavior can be reduced by:
using punishment
In which of the following ways does pay affect an organization's strategic
goals?
It can help align employees' interests with those of the organization.
It influences the kind of employees attracted to the organization.
It has an impact on employees' attitudes and behaviors.
,Which of the following are considered part of an employee's total
compensation?
salary
stock options
paid vacation
The concept that suggests people evaluate the fairness of their situations
by comparing them with others is called ______.
equity theory
When deciding on specific pay levels, organizations often consult ______.
a market pay survey
One of the most important factors that influences the price of a good or
service is the cost of ______, which includes labor costs.
production
Employee compensation requires scrutiny because it is typically ______.
a significant organizational cost
Employees typically view their compensation in terms of which of the
following?
as it relates to the pay of their colleagues
as a way of evaluating their relationship with the organization
as a sign of status and success
Which of the following statements about labor market competition is
true?
Shortages and surpluses influence pay levels
,When thinking about the consequences of pay decisions, managers
should keep in mind that employees often ______.
evaluate their pay relative to other employees
Organizations compete in the labor market, so they should consider their
employees not just as a cost but also as a(n) ______.
resource that provides returns
The type of pay comparison that focuses on what employees in other
organizations are paid for similar jobs is called ______ equity.
external
The concept that wages affect worker productivity is called the ______
theory.
efficiency wage
An organization that effectively competes in the product market is able to
sell its goods and services at a quantity price that will ______.
bring a sufficient return on investment
The process by which an organization compares its own practices against
those of the competition is called _____.
benchmarking
Labor market competition reflects how ______.
many workers are available relative to the number of jobs available
By paying higher labor costs than its competitors, a company can achieve
which of the following?
retain valued employees
draw better workers to produce higher-quality products than competitors
, encourage desired employee behaviors
Which of the following statements describe key jobs?
Key jobs are common to many organizations.
Key jobs have relatively stable content.
Key jobs are known as benchmark jobs.
Which of the following are advantages of paying employee wages above
the market average?
It attracts skilled workers.
It helps retain top talent.
It generates increased job satisfaction.
It encourages increased productivity.
Benchmarking against product market and labor market competitors is
typically accomplished through the use of ______.
pay surveys
An administrative procedure used to measure internal job worth is called
_______.
a job evaluation
In developing a pay structure, pay survey data and job evaluation data are
commonly available for ______.
key jobs
