APCO Fire Service Communications Practice Questions And Answers Verified 10% Correct

APCO Fire Service Communications Practice Questions And Answers Verified 10% Correct T or F In an attempt to assist the caller, t is acceptable to give legal advice or personal opinions? - ANSWER FALSE Because what is burning and its location helps indicate if the incident is likely to get more serious as time passes, when processing fire calls it is important to determine the "location within the _____ of the actual fire" - ANSWER Location If the telecommunication can only get one piece of information, it should be? a. Telephone Number b. Where (Location) c. Name d. Problem - ANSWER B. Where (location) Before disconnecting from a caller, it is important to always verify the .... a. Telephone number b. Location (Where) c. Name d. Problem - ANSWER B. Location (where) The acronym "CYMBALS" is used to help describe... a. Persons b. Buildings c. Vehicles d. Musical instruments - ANSWER C. Vehicles T or F You only have to advise law enforcement units of weapon description information. - ANSWER FALSE Name the technique used to calm an hysterical caller by repeating a request the same way each time... - ANSWER Persistent Repetition T or F Telecommunications should rely on memory while gathering information. - ANSWER FALSE T or F PBX (Private Branch Exchange) systems provide the communications center with a central location, not the location of caller - ANSWER TRUE Wireless E9-1-1 phase II provides the communications center with the ____, ____ and the caller's _____ & _____ - ANSWER ANI, ALI VoIP stands for _____ - ANSWER Voice over internet VoIP calls can come in on ______ phone lines. - ANSWER Administrative A TTY is a terminal device with a keyboard and display used by persons who are- a. Speech impaired b. Hearing impaired c. Deaf d. All of the above - ANSWER D. All of the Above The TTY abbreviation "SK" means? - ANSWER Stop Keying _____ is the most important information a telecommunication can receive when processing a wireless call. - ANSWER Location A silent, open-line call must be considered a potential ____ call. - ANSWER TDD Call ______ is an agreement to provide supplemental personnel, equipment and other resources to another department upon their request for assistance. - ANSWER Mutual Aid The procedure used to emphasize certain important parts of a message to ensure the message is received correctly is called the- & Longitude and Latitude T or F Teleservices is the term given to the technology that delivers location - based services to consumer driven vehicles? - ANSWER FA LSE ( Telematics ) a. Repeat b. Echo c. Playback d. Persistent Repetition - ANSWER b. Echo Radio broadcasts should be no longer than ___ seconds. - ANSWER 30 _____ rules include limitations on radio power, antenna height and frequency use a. Homeland Security b. Federal Communications Security Division c. Federal Bureau of Investigation d. Federal Communications Commission - ANSWER D. Federal Communications Commission T or F In the fire service the tendency is to send just the right amount of units to an emergency if the situation or circumstances are unclear. - ANSWER FALSE _____ plans identify the most common types of situations and preassign a standard response to each such situation - ANSWER Deployment Calls are prioritized by weighing the potential for danger to ____, ______ and the _______. - ANSWER People, Property and the Environment The first unit arriving on a scene gives an initial report called a ? a. Size-Up b. First-Due c. Initial Report d. First-In - ANSWER A. Size-Up A _____/______ is a computer terminal in mobile units used to access dispatch information and provide two-way communications between the unit and the communication center. - ANSWER MDT/MDC Mobile data terminals and mobile data computers T or F When dispatching fire service calls, all information should be given on the initial dispatch. - ANSWER FALSE T or F