Managing People and
Organizations (MBAZG511)
STUDY NOTES TO PREP
AND ACE YOUR EXAM
COMPLETE AND RATED A.
, Managing People and Organizations – MBA ZG 511
1
What is Organizational Behavior?
Learning Objectives
• Demonstrate the importance of interpersonal skills in the workplace.
• Describe the manager’s functions, roles, and skills.
• Define organizational behavior (OB).
• Identify the major behavioral science disciplines that contribute to OB.
• Demonstrate why few absolutes apply to OB.
• Identify manager’s challenges and opportunities in applying OB concepts.
• Describe the key employability skills gained from studying OB.
• Understanding of human behavior in organizations, managing organizations and
the behavior of the individuals and groups within the organizational settings
• Understand the role of cognitive, behavioral, and emotional factors, and
organizational processes; and identify methods that can improve the behavior,
attitudes, and effectiveness of organizational members, with emphasis on
decision making and change management.
• Application of concepts of Organizational Behavior, Human Resource
Management and organization theory through case studies, assignments and
exercises.
,• Organizational Behavior - Why
Definition
Importance
Benefits
Organizational Structure
Organizational Culture
Challenges and Opportunities
Diversity
• Organizational Behavior - What
– Individual and group behavior
– Structures and systems that influence an organization
• Individual - Significance
Attitudes Values Personality
• Individual Performance
• Conducive Work environment
• Group - Significance Communication
• Foster Teamwork Collaboration
• Problem Solving
• Creativity Conflict
resolution
• Decision making
• Benefits / Outcomes Leadership
• Productivity
• Strategies
• Employee engagement and motivation
• Stable and engaged workforce
• Collective intelligence and skills of the teams
• Develop effective leaders
,
Organizations (MBAZG511)
STUDY NOTES TO PREP
AND ACE YOUR EXAM
COMPLETE AND RATED A.
, Managing People and Organizations – MBA ZG 511
1
What is Organizational Behavior?
Learning Objectives
• Demonstrate the importance of interpersonal skills in the workplace.
• Describe the manager’s functions, roles, and skills.
• Define organizational behavior (OB).
• Identify the major behavioral science disciplines that contribute to OB.
• Demonstrate why few absolutes apply to OB.
• Identify manager’s challenges and opportunities in applying OB concepts.
• Describe the key employability skills gained from studying OB.
• Understanding of human behavior in organizations, managing organizations and
the behavior of the individuals and groups within the organizational settings
• Understand the role of cognitive, behavioral, and emotional factors, and
organizational processes; and identify methods that can improve the behavior,
attitudes, and effectiveness of organizational members, with emphasis on
decision making and change management.
• Application of concepts of Organizational Behavior, Human Resource
Management and organization theory through case studies, assignments and
exercises.
,• Organizational Behavior - Why
Definition
Importance
Benefits
Organizational Structure
Organizational Culture
Challenges and Opportunities
Diversity
• Organizational Behavior - What
– Individual and group behavior
– Structures and systems that influence an organization
• Individual - Significance
Attitudes Values Personality
• Individual Performance
• Conducive Work environment
• Group - Significance Communication
• Foster Teamwork Collaboration
• Problem Solving
• Creativity Conflict
resolution
• Decision making
• Benefits / Outcomes Leadership
• Productivity
• Strategies
• Employee engagement and motivation
• Stable and engaged workforce
• Collective intelligence and skills of the teams
• Develop effective leaders
,
