State Board Exam CCPA 2024 Questions
With 200+ Correct Answers,.
Why is the patients view of health so important? - Answer-it determines if they will follow
the treatment plan
-it determines if they are willing to pay for treatment
-it determines how serious they take their condition
-it determines if they are willing to make lifestyle changes to protect their health
How has health care changed? - Answer-patients no longer have freedom of choice
-many doctors DO NOT accept insurance
-overall health is decreasing
-increase in patient stress
-increase in doctor stress
What factors are n ow influencing a patients health care choices? - Answer-access to
providers
-hours the doctors are available
-insurance
-economy
What is a chiropractors role? - Answer-to provide quality care
-to ensure patient safety
-to abide by all legal regulations
-increase the patients health
What is a chiropractic assistant? - Answer-the chiropractic assistant is a viral link in the
health care process in a chiropractic office
-the chiropractic assistant is the first and everlasting impression for the patient
-the chiropractic assistant is air traffic control
-the chiropractic assistant is the make-it or break-it link to practice success
-the chiropractic assistant is the link to patient and doctor.
What are the main roles of a chiropractic assistant in the office? - Answer-to ensure
quality care
-ensure patient patient safety
What are 2 main qualities of a great chiropractic assistant? - Answer-caring attitude
-willingness to learn
Be able to lost the proper procedures for scheduling a new patient. - Answer-ask their
name
-ask for their phone number
-reason for the visit
, -offer them the next available time
-explain where your office is located
-ask if they will be utilizing insurance
-remind them to bring their insurance and/or means of payment
What are things expected of you when you Answer the phone? - Answer-Answer
promptly
-identify your office and yourself
-offer assistance
-screen incoming calls
Why do patients ask questions? - Answer-to understand their condition
-to be reassured they will get better
-to make sure this is what they need
What is the importance of effectively Answering questions? - Answer-makes the patient
feel better
-educates the patient
-decreases their concern
Describe what an ABN form is. - Answer-this is a form required by Medicare that
informs the patient of what may or may not be covered.
What must you do with an ABN form? - Answer-you are required to provide a copy of
this form to the patient
-you must have them sign it for it to be valid
-it must be kept on file
Every patients file should: - Answer-have the patients name on it
-be marked confidential
-be secured
What is the patient looking for on the first visit? - AnswerFrom the office
-to be clean
-to be comfortable
From the staff
-to be friendly
-to greet them immediately
-to be professional
From the doctor
-to introduce themselves
-to explain care before it begins
-to listen to them
-to fully explain what is wrong with them
With 200+ Correct Answers,.
Why is the patients view of health so important? - Answer-it determines if they will follow
the treatment plan
-it determines if they are willing to pay for treatment
-it determines how serious they take their condition
-it determines if they are willing to make lifestyle changes to protect their health
How has health care changed? - Answer-patients no longer have freedom of choice
-many doctors DO NOT accept insurance
-overall health is decreasing
-increase in patient stress
-increase in doctor stress
What factors are n ow influencing a patients health care choices? - Answer-access to
providers
-hours the doctors are available
-insurance
-economy
What is a chiropractors role? - Answer-to provide quality care
-to ensure patient safety
-to abide by all legal regulations
-increase the patients health
What is a chiropractic assistant? - Answer-the chiropractic assistant is a viral link in the
health care process in a chiropractic office
-the chiropractic assistant is the first and everlasting impression for the patient
-the chiropractic assistant is air traffic control
-the chiropractic assistant is the make-it or break-it link to practice success
-the chiropractic assistant is the link to patient and doctor.
What are the main roles of a chiropractic assistant in the office? - Answer-to ensure
quality care
-ensure patient patient safety
What are 2 main qualities of a great chiropractic assistant? - Answer-caring attitude
-willingness to learn
Be able to lost the proper procedures for scheduling a new patient. - Answer-ask their
name
-ask for their phone number
-reason for the visit
, -offer them the next available time
-explain where your office is located
-ask if they will be utilizing insurance
-remind them to bring their insurance and/or means of payment
What are things expected of you when you Answer the phone? - Answer-Answer
promptly
-identify your office and yourself
-offer assistance
-screen incoming calls
Why do patients ask questions? - Answer-to understand their condition
-to be reassured they will get better
-to make sure this is what they need
What is the importance of effectively Answering questions? - Answer-makes the patient
feel better
-educates the patient
-decreases their concern
Describe what an ABN form is. - Answer-this is a form required by Medicare that
informs the patient of what may or may not be covered.
What must you do with an ABN form? - Answer-you are required to provide a copy of
this form to the patient
-you must have them sign it for it to be valid
-it must be kept on file
Every patients file should: - Answer-have the patients name on it
-be marked confidential
-be secured
What is the patient looking for on the first visit? - AnswerFrom the office
-to be clean
-to be comfortable
From the staff
-to be friendly
-to greet them immediately
-to be professional
From the doctor
-to introduce themselves
-to explain care before it begins
-to listen to them
-to fully explain what is wrong with them
