ORGANIZATIONAL BEHAVIOR PRACTICE EXAM
What defines a set of expected behavior patterns attributed to a person occupying a
given position in a social unit?
• Group norm
• Group conformity
• Group role
• Group status
A company is changing their work organization from employees working individually to
the use of teams. Which reward system could be used to foster long-term team
effectiveness?
• Reward system that recognizes only group activity
• Reward system that discourages collaboration by individuals
• Reward system that rewards both individual and group activity
• Reward system that rewards only individual performance
What is a characteristic of problem-solving teams that is different than cross-functional
teams?
• Problem-solving team members meet only on a virtual basis.
• Problem-solving teams use only computer technology to tie them together
physically
• Problem-solving team members come from different work units.
• Problem-solving team members come from the same work unit.
Which theory of motivation focuses on 5 levels of needs, and further separates
those needs by lower-order needs and higher-order needs?
• Two-Factor Theory
• McGregor’s Theory X and Theory Y
• Maslow's Hierarchy of Needs Theory
• McClelland’s Theory of Needs
Which contingency theory of leadership proposes that early in the interaction between
a leader and a given follower, the leader implicitly categorizes the follower as an "in" or
an "out"?
• Leader-participation model
• Leader-member exchange theory
• Path-goal theory
• Situational leadership theory
, What is an advantage of a group that is not very cohesive?
• When performance norms are high, productivity will be higher than in a cohesive
group.
• There is less need for giving rewards as group rewards.
• When performance norms are low, productivity may be higher than in a cohesive
group.
• When making a group decision, groupthink is more likely to occur.
A team was assigned a project. Halfway through the project it was obvious that the
team was failing to meet expectations. Management had made sure that individuals
assigned to the team had good interpersonal skills as well as good problem-solving
and decision-making skills. However, they overlooked other abilities of team members
required for accomplishing the work. Which ability necessary for team members was
overlooked?
• Type D personality
• Technical expertise
• Authoritarian personality
• Propensity for social loafing
A company has restructured around teams but performance has not met expectations.
What should be the main evaluation criterion in an appropriate performance evaluation
for supporting and improving the performance of teams?
• Team activities
• Team results being tied to important goals
• Team members' attitudes
• Team cooperativeness
What is an advantage of a strong organizational culture?
• Employee behavior is rarely affected.
• Organizational purpose results in limited cohesiveness.
• The company has low employee turnover.
• There is a lack of behavioral consistency.
What is a purpose of employee performance evaluations?
• To measure the physiological symptoms of organizational dysfunctionality
• To determine who is best tuned to organizational politics
• To provide feedback and determine reward allocations
• To serve as a screening device for selecting new employees
What defines a set of expected behavior patterns attributed to a person occupying a
given position in a social unit?
• Group norm
• Group conformity
• Group role
• Group status
A company is changing their work organization from employees working individually to
the use of teams. Which reward system could be used to foster long-term team
effectiveness?
• Reward system that recognizes only group activity
• Reward system that discourages collaboration by individuals
• Reward system that rewards both individual and group activity
• Reward system that rewards only individual performance
What is a characteristic of problem-solving teams that is different than cross-functional
teams?
• Problem-solving team members meet only on a virtual basis.
• Problem-solving teams use only computer technology to tie them together
physically
• Problem-solving team members come from different work units.
• Problem-solving team members come from the same work unit.
Which theory of motivation focuses on 5 levels of needs, and further separates
those needs by lower-order needs and higher-order needs?
• Two-Factor Theory
• McGregor’s Theory X and Theory Y
• Maslow's Hierarchy of Needs Theory
• McClelland’s Theory of Needs
Which contingency theory of leadership proposes that early in the interaction between
a leader and a given follower, the leader implicitly categorizes the follower as an "in" or
an "out"?
• Leader-participation model
• Leader-member exchange theory
• Path-goal theory
• Situational leadership theory
, What is an advantage of a group that is not very cohesive?
• When performance norms are high, productivity will be higher than in a cohesive
group.
• There is less need for giving rewards as group rewards.
• When performance norms are low, productivity may be higher than in a cohesive
group.
• When making a group decision, groupthink is more likely to occur.
A team was assigned a project. Halfway through the project it was obvious that the
team was failing to meet expectations. Management had made sure that individuals
assigned to the team had good interpersonal skills as well as good problem-solving
and decision-making skills. However, they overlooked other abilities of team members
required for accomplishing the work. Which ability necessary for team members was
overlooked?
• Type D personality
• Technical expertise
• Authoritarian personality
• Propensity for social loafing
A company has restructured around teams but performance has not met expectations.
What should be the main evaluation criterion in an appropriate performance evaluation
for supporting and improving the performance of teams?
• Team activities
• Team results being tied to important goals
• Team members' attitudes
• Team cooperativeness
What is an advantage of a strong organizational culture?
• Employee behavior is rarely affected.
• Organizational purpose results in limited cohesiveness.
• The company has low employee turnover.
• There is a lack of behavioral consistency.
What is a purpose of employee performance evaluations?
• To measure the physiological symptoms of organizational dysfunctionality
• To determine who is best tuned to organizational politics
• To provide feedback and determine reward allocations
• To serve as a screening device for selecting new employees
