AVIT 430 Block 2 | Questions and Answers
1. Which of the following is NOT a driving force stressor?: Social
2. Feeling "stressed out" abput an upcomin g stage check is an example of which driving force stressor?:
Anticipatory
3. What is considered the best kind of coping strategy to deal with stress?: -
Enactive
4. How might you use an enactive coping strategy to prepare for the stage check so you aren't as stressed when
the time comes?: At the beginning of the flight block, establish a studying schedule with measurable milestones...and
stick to it
5. Building time for a workout in your daily schedule is an example of which type of restraining force?:
Phsyiological
6. You are a new regional airline Captain.Your crew has been working extreme- ly hard supporting flights during
the busy holiday season, including most weekends. Considering the "Positive Orientation" concept within
resiliency, how might you best handle this situation?: Focus your crew on the impact of their hard work, remain
upbeat and develop ways to have fun during your trips
7. At the University of North Dakota, where is a great place to find information and support when it comes to
stress management and resillency?: University Counseling Center, Peer based support groups (green bandana)
8. A gate agent at your home base is making your life difficult You seem to have the same issue emplaning
passengers and checking manifests each time you depart there. She seems rude, angry and unhelpful to you
You've developed a better system for working with gate agents to ensure on time departure. What is a strategy
you can employ?: Separate her from the issue, develop a fact-based approach
9. With regard to personal behavior factors, which of the following best repre- sents a personality conflict?:
Captain Miller is a highly authoritarian, workaholic captain who expects members of his crew to cancel their plans so the
crew can pick up extra legs during the trip. First Officer Baker is on his crew, and he resents Captain Miller for taking
away his weekend plans even though he'll still give in and agree to the extra work because of his low self-esteem.
10.When determining whether to use a competing (forcing) style versus an accommodating conflict
management style, you should also consider the following: Who am I dealing with? What are the stakes? What is
the situation?
11.Which in NOT a question you should ask yourself before attempting to resolve a conflict with a team
member?: What are the company's expectations?
1/
10
, AVIT 430 Block 2 | Questions and Answers
12.You are a regional airline captain trying to resolve a conflict with your FO. You begin the discussion
with "I am unclear with your procedure to
2/
10
1. Which of the following is NOT a driving force stressor?: Social
2. Feeling "stressed out" abput an upcomin g stage check is an example of which driving force stressor?:
Anticipatory
3. What is considered the best kind of coping strategy to deal with stress?: -
Enactive
4. How might you use an enactive coping strategy to prepare for the stage check so you aren't as stressed when
the time comes?: At the beginning of the flight block, establish a studying schedule with measurable milestones...and
stick to it
5. Building time for a workout in your daily schedule is an example of which type of restraining force?:
Phsyiological
6. You are a new regional airline Captain.Your crew has been working extreme- ly hard supporting flights during
the busy holiday season, including most weekends. Considering the "Positive Orientation" concept within
resiliency, how might you best handle this situation?: Focus your crew on the impact of their hard work, remain
upbeat and develop ways to have fun during your trips
7. At the University of North Dakota, where is a great place to find information and support when it comes to
stress management and resillency?: University Counseling Center, Peer based support groups (green bandana)
8. A gate agent at your home base is making your life difficult You seem to have the same issue emplaning
passengers and checking manifests each time you depart there. She seems rude, angry and unhelpful to you
You've developed a better system for working with gate agents to ensure on time departure. What is a strategy
you can employ?: Separate her from the issue, develop a fact-based approach
9. With regard to personal behavior factors, which of the following best repre- sents a personality conflict?:
Captain Miller is a highly authoritarian, workaholic captain who expects members of his crew to cancel their plans so the
crew can pick up extra legs during the trip. First Officer Baker is on his crew, and he resents Captain Miller for taking
away his weekend plans even though he'll still give in and agree to the extra work because of his low self-esteem.
10.When determining whether to use a competing (forcing) style versus an accommodating conflict
management style, you should also consider the following: Who am I dealing with? What are the stakes? What is
the situation?
11.Which in NOT a question you should ask yourself before attempting to resolve a conflict with a team
member?: What are the company's expectations?
1/
10
, AVIT 430 Block 2 | Questions and Answers
12.You are a regional airline captain trying to resolve a conflict with your FO. You begin the discussion
with "I am unclear with your procedure to
2/
10
