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1. What is one reason why broadband cable operators Changing the infrastruc-
install fiber optic cables in stages instead of changing ture all at once would
the infrastructure all at once cause too many service
disruptions
2. What is the difference between FTTN and FTTC FTTC is allowed a small-
er number of RF amplifiers
between the optical fiber
and the customer premis-
es
3. Which of these components is used in a PON(Passive Optical Splitters
Optical Network)
4. Which type of Star topology used in a PON(Passive Op- Distributed Star
tical Network) places the PON splitters into FATS(Fiber
Access Terminals) located deep in the network and
closer to the customer premises than the centralized
split
5. Which element of a PON(Passive Optical Network) OLT(Optical Line Terminal)
uses a Bragg grating filter
6. Which element of a PON(Passive Optical Network) ODN(Optical Distribution
uses Patch Panels Network)
7. What is it about Radio Frequency over Glass(RFoG) RFoG can operate in par-
that made broadband cable operators envision using allel with GPON or EPON,
it to make a seamless transition from the legacy hy- which eliminates the need
brid/fiber coax(HFC) architecture over to a gigabit-ca- for any downtime during
pable passive optical network (GPON) or Ethernet pas- the transition
sive optical network (EPON)
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8. How are optical splitters used in the forward path In the forward path, op-
tical splitters are used as
passive branching devices
that divide an optical sig-
nal across multiple output
fibers
9. Which of the following describes a fiber pigtail Fiber-optic cable with
pre-connectorized ends
10. Heat Shrink tubing is installed over the fusion-splice Before stripping the plas-
to strengthen and protect it. When should the heat tic coating from the fiber
shrink be installed on the fiber
11. Which of the following is a method for controlling focus on the bigger pic-
expectations ture rather than smaller
tasks
12. Which of the following best describes stereotyped Presuming that all mem-
thinking bers of a group have cer-
tain characteristics
13. The attribute of being "active" as a critical thinker You observe and take
means notes relevant to the issue
14. What kind of reasoning is described as applying a Deductive
general statement that you know to be true to a new
situation
15. It is essential to pay attention to warning signs of A significant change in at-
stress overload. Poor attitude is one of the behaviors titude with a noticeable
that may indicate that you are overstressed. What are movement toward nega-
the symptoms of poor attitude behavior
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tive, hostile, cynical, or
paranoid thoughts
16. You are at a customer's house and you are asking Identifying the problem
the customer whether the problem is intermittent or
constant. Which step are you using from the six-step
troubleshooting process
17. Why should you take the time to take notes and accu- Notes and recorded data
rately record data at each job location are tools that can help
you accurately remember
events at a site that can
help you determine a plan
of action or evaluate the
decisions you made
18. You are at a customer's home and you believe you Verifying the Solution
have solved the problem. When you check to be sure
there are no new problems, which step are you using
19. To break the habit of a negative self-talk cycle Tell yourself "not now"
and move onto a positive
thought whenever nega-
tive thoughts occur
20. By taking control of the expectations you have you are more likely to improve
your motivation and be a
better problem solver
21. Which of the following characterizes the successful Someone with an inquis-
troubleshooter itive and relentless desire
to solve and fix problems