WGU 468 INFORMATION MANAGEMENT STUDY GUIDE
2025 QUESTIONS AND ANSWERS RATED A+
✔✔Knowledge management - ✔✔Structured process for the generation, storage,
distribution, and application of both tactic knowledge (personal experience) and explicit
knowledge (evidence)
✔✔knowledge workers - ✔✔Individual with a high degree of expertise, education, or
experience who creates, distributes, and applies knowledge
✔✔Lewin's Change Model - ✔✔1. Unfreezing
2. Changing
3. Refreezing
One of several foundational theories for leading others through plan to change;
identifies three steps, see above
✔✔Logical security - ✔✔Non-tangible protocols used for identification, authentication,
authorization, And accountability. Examples include automatic sign off after a period of
no activity
✔✔Meaningful Use (MU) - ✔✔Use of Health information technology (HIT) legislated by
ARRA of 2009 to collect specific data with the intent to improve care and populations
health, engage patients, and ensure privacy and security, with financial incentive from
Medicare and Medicaid
✔✔Meaningful use (MU) core requirements - ✔✔Centers for Medicare and Medicaid
services (CMS) Developed core criteria that defined basic functions of EHRSs must
demonstrate. Criteria include basic entry of clinical information, use of several software
applications and entry of clinical orders for safety measures
✔✔Medical informatics - ✔✔Application of informatics to all of the healthcare disciplines
as well as to the practice of medicine
✔✔MIPS (Merit-Based Incentive Payment System) - ✔✔A new program that combines
other incentive programs that combines physicians quality reporting systems (PQRS)
And the Medicaid EHRS, that will be measured based on quality, resource use, clinical
practice environment, and meaningful use of EHRS technology
✔✔Mission - ✔✔Purpose or reason for an organizations existence, representing the
fundamental and unique aspirations that differentiates it from others
✔✔Nursing informatics - ✔✔Uses nursing knowledge along with information and
communication technology to promote the health of individuals, families an entire
population
, ✔✔Phishing - ✔✔Deceptive method used to steal sensitive information via the Internet.
In the first phase, the recipient typically receives a phish, or email. The second phase
involves the victim following through on what they are asked to do, such as completing
the form. Once the recipient completes the information, the hackers now have
information that they can use for nefarious purposes
✔✔PHR (personal health record) - ✔✔Lifelong tool for managing health information,
such as conditions, allergies, medication, past surgeries, and other relevant information
✔✔Physical security - ✔✔The protection of physical items, objects, or areas from
unauthorized access and misuse. Measures of the placement of computers, while
servers, routers, switches, and computers and restricted areas. Other examples include
physical locks on devices.
✔✔Privacy - ✔✔The right to control access and disclosure or non-disclosure of
information pertaining to oneself and to control the circumstances, timing, and extent to
which information may be disclosed
✔✔Scope creep - ✔✔Unexpected an uncontrolled growth of user expectations as a
project progresses
✔✔SNOWMED clinical terms - ✔✔Globally recognized, controlled healthcare
vocabulary that provides a common language for electronic health records (EHRS)
✔✔Standardize terminologies - ✔✔Structured, controlled languages developed
according to terminologies guidelines and approved by an authoritative body
✔✔Store-and-forward applications - ✔✔Consist of asynchronous connected health
applications that can transmit recorded health information (ex. Photos) Through a
secure communication network to a provider
✔✔SWOT analysis - ✔✔strengths, weaknesses, opportunities, threats
A process that examines the strengths, weaknesses, opportunities and threats of a
given situation
✔✔Synchronous applications - ✔✔Connected health applications that facilitate real-
time, video and voice interaction and bidirectional communication between patients and
healthcare providers
✔✔Telehealth - ✔✔Delivery of information to healthcare providers and consumers and
the delivery of services to clients at remote sites through the use of telecommunication
and computer technology
2025 QUESTIONS AND ANSWERS RATED A+
✔✔Knowledge management - ✔✔Structured process for the generation, storage,
distribution, and application of both tactic knowledge (personal experience) and explicit
knowledge (evidence)
✔✔knowledge workers - ✔✔Individual with a high degree of expertise, education, or
experience who creates, distributes, and applies knowledge
✔✔Lewin's Change Model - ✔✔1. Unfreezing
2. Changing
3. Refreezing
One of several foundational theories for leading others through plan to change;
identifies three steps, see above
✔✔Logical security - ✔✔Non-tangible protocols used for identification, authentication,
authorization, And accountability. Examples include automatic sign off after a period of
no activity
✔✔Meaningful Use (MU) - ✔✔Use of Health information technology (HIT) legislated by
ARRA of 2009 to collect specific data with the intent to improve care and populations
health, engage patients, and ensure privacy and security, with financial incentive from
Medicare and Medicaid
✔✔Meaningful use (MU) core requirements - ✔✔Centers for Medicare and Medicaid
services (CMS) Developed core criteria that defined basic functions of EHRSs must
demonstrate. Criteria include basic entry of clinical information, use of several software
applications and entry of clinical orders for safety measures
✔✔Medical informatics - ✔✔Application of informatics to all of the healthcare disciplines
as well as to the practice of medicine
✔✔MIPS (Merit-Based Incentive Payment System) - ✔✔A new program that combines
other incentive programs that combines physicians quality reporting systems (PQRS)
And the Medicaid EHRS, that will be measured based on quality, resource use, clinical
practice environment, and meaningful use of EHRS technology
✔✔Mission - ✔✔Purpose or reason for an organizations existence, representing the
fundamental and unique aspirations that differentiates it from others
✔✔Nursing informatics - ✔✔Uses nursing knowledge along with information and
communication technology to promote the health of individuals, families an entire
population
, ✔✔Phishing - ✔✔Deceptive method used to steal sensitive information via the Internet.
In the first phase, the recipient typically receives a phish, or email. The second phase
involves the victim following through on what they are asked to do, such as completing
the form. Once the recipient completes the information, the hackers now have
information that they can use for nefarious purposes
✔✔PHR (personal health record) - ✔✔Lifelong tool for managing health information,
such as conditions, allergies, medication, past surgeries, and other relevant information
✔✔Physical security - ✔✔The protection of physical items, objects, or areas from
unauthorized access and misuse. Measures of the placement of computers, while
servers, routers, switches, and computers and restricted areas. Other examples include
physical locks on devices.
✔✔Privacy - ✔✔The right to control access and disclosure or non-disclosure of
information pertaining to oneself and to control the circumstances, timing, and extent to
which information may be disclosed
✔✔Scope creep - ✔✔Unexpected an uncontrolled growth of user expectations as a
project progresses
✔✔SNOWMED clinical terms - ✔✔Globally recognized, controlled healthcare
vocabulary that provides a common language for electronic health records (EHRS)
✔✔Standardize terminologies - ✔✔Structured, controlled languages developed
according to terminologies guidelines and approved by an authoritative body
✔✔Store-and-forward applications - ✔✔Consist of asynchronous connected health
applications that can transmit recorded health information (ex. Photos) Through a
secure communication network to a provider
✔✔SWOT analysis - ✔✔strengths, weaknesses, opportunities, threats
A process that examines the strengths, weaknesses, opportunities and threats of a
given situation
✔✔Synchronous applications - ✔✔Connected health applications that facilitate real-
time, video and voice interaction and bidirectional communication between patients and
healthcare providers
✔✔Telehealth - ✔✔Delivery of information to healthcare providers and consumers and
the delivery of services to clients at remote sites through the use of telecommunication
and computer technology
