: Questions With In-Depth Solutions
Team resilience to change Correct Answer - Identifying
effective methods for personal stress management
Coaching for connected care Correct Answer - The nurse
expects to take lunch at the same time daily.
Committee for reducing cycle time Correct Answer - Ad hoc
team
Empathy in communication Correct Answer - "Let's make a
plan together to get your diabetes under control."
Effective team-based integrated model Correct Answer -
Create a professional workforce that is taught and engaged in multi-
faceted care.
Care coordination strategy Correct Answer - Effective
transition of care
Transition of care scope Correct Answer - Moving patients
between medical professionals, facilities, and their homes
Parties responsible for transition of care Correct Answer -
Healthcare systems, hospitals, providers, patients, and their families
Components for teamwork Correct Answer - Open
communication
, Effective handoffs Correct Answer - A healthcare team is
struggling to perform effective handoffs of patient transition from
the emergency room to the hospitalist floor.
Nurse manager coaching Correct Answer - Because of a new
admission, the nurse transfers patient care to others.
Patient care handoff Correct Answer - A hand off report is
given before a nurse takes a patient for testing.
Patient discharge postponement Correct Answer - One
patient's walk is postponed so the nurse can discharge a patient.
Quality improvement team Correct Answer - A healthcare
team should be formed to implement and monitor a plan for
reducing cycle time.
Intact work team Correct Answer - A type of team that can be
formed by a nurse manager.
Management team Correct Answer - Another type of team that
can be formed by a nurse manager.
Communication empathy example Correct Answer - "Can you
tell me what happened at home?"
Understanding patient reasons Correct Answer - "Let me make
sure that I understand the reasons why you are here."
Patient care explanation Correct Answer - "Can you explain
why you feel like you did not get adequate care?"
Healthcare cost management Correct Answer - Focus only on
managing healthcare costs to assure financial stability.