San Diego State University MIS 180
Principles of Information Systems –
Complete Final Study Guide (Instructor:
Meader).
internet of things -
✔️a world where interconnected, internet-enabled devices/"things" can collect and share data
without human interaction (machine to machine)
data -
✔️raw facts that describe characteristics of an event or object. ex: order date, amounts sold, phone
numbers of customers
knowledge -
✔️skills, experience, and expertise, coupled with information and intelligence that creates a
person's intellectual resources. (knowing what to do with data/info)
functional business areas -
✔️- sales
- marketing
- accounting
- finance
- operations
- human resources
sales -
✔️deals with customer data, sales report, commission data
marketing -
✔️deals with promotional data, sales data, advertising data
,accounting -
✔️deals with transactional data, purchasing data, payroll data, taxation data
finance -
✔️deals with investment data, monetary data, reporting data
operations -
✔️deals with manufacturing data, distribution data, production data
human resources -
✔️deals with employee data, promotion data, vacation data
parts of a business information system -
✔️- people
- hardware
- software
- data
- networks
stakeholders -
✔️a person or group that has an interest or concern in an organization
interests of stakeholders -
✔️partners/suppliers - contracts/production
shareholders/investors - maximize profits, grow market share
community - associations, ethical recycling, increase employment
employees - fair compensation, job security, ethical treatment
,customers - exceptional customer service, high quality products, ethical dealing
government - coherence to laws/regulations, increase employment, ethical taxation reporting
system -
✔️an organized purposeful structure that consists of interrelated, and interdependent elements
all _____ have a purpose or a goal
all _____ at their core, have processes
7 parts of a system -
✔️1) inputs
2) processes (that transform inputs)
3) outputs
4) controls
5) feedback
6) purpose/function that guides controls
7) time
5 parts of a process -
✔️1) inputs
2) processes
3) outputs
4) feedback
5) control
process -
✔️- looks for a particular end goal
- performance can be measured
system -
, ✔️- does not always produce a particular end
- performance can't always be measured
what computers are good at -
✔️- high speed, high volume, numerical computation
- fast, accurate, inexpensive communication within and between organizations
- storing huge amount of information in an easy to access, yet small space
- quick and inexpensive access to vast amounts of information, worldwide
what computers are bad at -
✔️- asking novel questions
- thinking creatively
- seeing patterns across non-digital data
- handling poorly structured, and open ended tasks
- non-verbal communication
- relationship building and maintenance
6 step rational decision making process -
✔️1) problem identification
2) data collection
3) solution generation
4) solution test
5) solution selection
6) solution implementation
problem identification -
✔️define the problems as clearly and precisely as possible
data collection -
✔️gather problem related data, including who, what, where, when, why and how. be sure to
gather facts, not rumors or opinions about the problems
Principles of Information Systems –
Complete Final Study Guide (Instructor:
Meader).
internet of things -
✔️a world where interconnected, internet-enabled devices/"things" can collect and share data
without human interaction (machine to machine)
data -
✔️raw facts that describe characteristics of an event or object. ex: order date, amounts sold, phone
numbers of customers
knowledge -
✔️skills, experience, and expertise, coupled with information and intelligence that creates a
person's intellectual resources. (knowing what to do with data/info)
functional business areas -
✔️- sales
- marketing
- accounting
- finance
- operations
- human resources
sales -
✔️deals with customer data, sales report, commission data
marketing -
✔️deals with promotional data, sales data, advertising data
,accounting -
✔️deals with transactional data, purchasing data, payroll data, taxation data
finance -
✔️deals with investment data, monetary data, reporting data
operations -
✔️deals with manufacturing data, distribution data, production data
human resources -
✔️deals with employee data, promotion data, vacation data
parts of a business information system -
✔️- people
- hardware
- software
- data
- networks
stakeholders -
✔️a person or group that has an interest or concern in an organization
interests of stakeholders -
✔️partners/suppliers - contracts/production
shareholders/investors - maximize profits, grow market share
community - associations, ethical recycling, increase employment
employees - fair compensation, job security, ethical treatment
,customers - exceptional customer service, high quality products, ethical dealing
government - coherence to laws/regulations, increase employment, ethical taxation reporting
system -
✔️an organized purposeful structure that consists of interrelated, and interdependent elements
all _____ have a purpose or a goal
all _____ at their core, have processes
7 parts of a system -
✔️1) inputs
2) processes (that transform inputs)
3) outputs
4) controls
5) feedback
6) purpose/function that guides controls
7) time
5 parts of a process -
✔️1) inputs
2) processes
3) outputs
4) feedback
5) control
process -
✔️- looks for a particular end goal
- performance can be measured
system -
, ✔️- does not always produce a particular end
- performance can't always be measured
what computers are good at -
✔️- high speed, high volume, numerical computation
- fast, accurate, inexpensive communication within and between organizations
- storing huge amount of information in an easy to access, yet small space
- quick and inexpensive access to vast amounts of information, worldwide
what computers are bad at -
✔️- asking novel questions
- thinking creatively
- seeing patterns across non-digital data
- handling poorly structured, and open ended tasks
- non-verbal communication
- relationship building and maintenance
6 step rational decision making process -
✔️1) problem identification
2) data collection
3) solution generation
4) solution test
5) solution selection
6) solution implementation
problem identification -
✔️define the problems as clearly and precisely as possible
data collection -
✔️gather problem related data, including who, what, where, when, why and how. be sure to
gather facts, not rumors or opinions about the problems
