5/17/25, 11:41 AM NAHQ Practice CPHQ ACTUAL EXAM QUESTIONS WITH COMPLETE SOLUTION GUIDE) (MULTIPLE CHOICES) (A+ GR…
Scheduled maintenance: May 18, 2025 from 07:00 AM to 08:00 AM
NAHQ Practice CPHQ ACTUAL EXAM
QUESTIONS WITH COMPLETE SOLUTION
GUIDE) (MULTIPLE CHOICES) (A+ GRADED 100%
VERIFIED) LATEST VERSION 2025
Save
Terms in this set (105)
2011 MOQ EXPLANATIONS:
1- In evaluating "long A. Run charts are used to track data over time.
waiting times," a B. Histograms and bar charts are used to show
healthcare quality distribution.
professional best C. Pie charts are used to compare parts of a whole.
demonstrates D. An Ishikawa (cause and effect) diagram helps to
components related to analyze potential causes.
staffing, methods,
measures, materials, and
equipment utilizing
A.
a run chart.
B.
a histogram.
C.
a pie chart.
D.
an Ishikawa diagram.
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,5/17/25, 11:41 AM NAHQ Practice CPHQ ACTUAL EXAM QUESTIONS WITH COMPLETE SOLUTION GUIDE) (MULTIPLE CHOICES) (A+ GR…
2- Which of the following EXPLANATIONS:
are the primary reasons A. A drug formulary is an approved list of
for developing drug medications, clinical indications, and doses that
formularies? helps manage pharmacy costs and patient safety.
A. B. Reduced medication errors may result from
manage pharmacy costs, having a drug formulary, but is not the primary
promote patient safety reason for having one. It is also not intended to
B. educate physicians.
reduce medication C. A formulary may encourage the appropriate use
errors, educate of medications, but it is not intended to educate
physicians physicians.
C. D. A formulary is intended to promote patient safety,
encourage the but the primary purpose is not intended to decrease
appropriate use of food and drug interactions.
medications, educate
physicians
D.
decrease food and drug
interactions, promote
patient safety
3- Management using EXPLANATIONS:
quality improvement A. Staff orientation is only one component of quality
principles should improvement principles.
emphasize the B. The basis of quality improvement is knowing what
importance of the customer needs and wants.
A. C. Quarterly statistical reports are only one
staff orientation. component of quality improvement principles.
B. D. Team selection is only one component of quality
customers' expectations. improvement principles.
C.
quarterly statistical
reports.
D.
team selection.
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,5/17/25, 11:41 AM NAHQ Practice CPHQ ACTUAL EXAM QUESTIONS WITH COMPLETE SOLUTION GUIDE) (MULTIPLE CHOICES) (A+ GR…
4- Quality improvement EXPLANATIONS:
teams are beneficial A. Quality improvement teams do not affect
because they managerial control.
A. B. Promoting competition is not a function of quality
improve managerial improvement teams.
control. C. A diverse team, including members with different
B. experience and backgrounds, provides a broader
promote competition and knowledge base and outcomes.
pride among members. D. Authorizing solutions to problems is a function of
C. management.
maximize expertise and
perspectives.
D.
authorize solutions to
problems.
5- Which of the following EXPLANATIONS:
is an essential A. The governing body is accountable for the
component in a performance improvement program, but their
performance approval is not a component of a performance
improvement report? improvement report.
A. B. The report has no value without having the data
governing body approval displayed and analyzed.
B. C. An individual performance review is not an
data analysis and display essential part of a performance improvement
C. report.
individual performance D. Team composition and attendance are not usually
review included in a performance improvement report.
D.
team composition and
attendance
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, 5/17/25, 11:41 AM NAHQ Practice CPHQ ACTUAL EXAM QUESTIONS WITH COMPLETE SOLUTION GUIDE) (MULTIPLE CHOICES) (A+ GR…
6- Which of the following EXPLANATIONS:
is the primary goal of risk A. Improving patient safety is the primary goal of
management? risk management.
A. B. Incident reporting is a tool that may be used in
Identify and manage risks risk management, but is not the primary goal.
to promote patient C. A failure mode and effects analysis is a proactive
safety. method used to help identify problems.
B. D. Risk management programs help protect an
Maintain an effective organization from financial loss, but it is not the
incident reporting primary goal.
system. 7-
C.
Perform failure mode and
effects analyses.
D.
Eliminate financial loss
associated with legal
actions.
7- The relationship EXPLANATIONS:
between patient A. See explanation D.
satisfaction and hours per B. See explanation D.
patient day on a medical C. See explanation D.
unit was found to be (r = D. The correlation coefficient (r) is an index that
0.60, p < 0.05). What is the ranges from -1.0 to 1.0 and reflects the extent of a
correlation between linear relationship between two data sets. The
these two values? correlation coefficient is 0.60.
A.
0.05
B.
0.36
C.
0.55
D.
0.60
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Scheduled maintenance: May 18, 2025 from 07:00 AM to 08:00 AM
NAHQ Practice CPHQ ACTUAL EXAM
QUESTIONS WITH COMPLETE SOLUTION
GUIDE) (MULTIPLE CHOICES) (A+ GRADED 100%
VERIFIED) LATEST VERSION 2025
Save
Terms in this set (105)
2011 MOQ EXPLANATIONS:
1- In evaluating "long A. Run charts are used to track data over time.
waiting times," a B. Histograms and bar charts are used to show
healthcare quality distribution.
professional best C. Pie charts are used to compare parts of a whole.
demonstrates D. An Ishikawa (cause and effect) diagram helps to
components related to analyze potential causes.
staffing, methods,
measures, materials, and
equipment utilizing
A.
a run chart.
B.
a histogram.
C.
a pie chart.
D.
an Ishikawa diagram.
https://quizlet.com/1045024380/nahq-practice-cphq-actual-exam-questions-with-complete-solution-guide-multiple-choices-a-graded-100-verified-… 1/66
,5/17/25, 11:41 AM NAHQ Practice CPHQ ACTUAL EXAM QUESTIONS WITH COMPLETE SOLUTION GUIDE) (MULTIPLE CHOICES) (A+ GR…
2- Which of the following EXPLANATIONS:
are the primary reasons A. A drug formulary is an approved list of
for developing drug medications, clinical indications, and doses that
formularies? helps manage pharmacy costs and patient safety.
A. B. Reduced medication errors may result from
manage pharmacy costs, having a drug formulary, but is not the primary
promote patient safety reason for having one. It is also not intended to
B. educate physicians.
reduce medication C. A formulary may encourage the appropriate use
errors, educate of medications, but it is not intended to educate
physicians physicians.
C. D. A formulary is intended to promote patient safety,
encourage the but the primary purpose is not intended to decrease
appropriate use of food and drug interactions.
medications, educate
physicians
D.
decrease food and drug
interactions, promote
patient safety
3- Management using EXPLANATIONS:
quality improvement A. Staff orientation is only one component of quality
principles should improvement principles.
emphasize the B. The basis of quality improvement is knowing what
importance of the customer needs and wants.
A. C. Quarterly statistical reports are only one
staff orientation. component of quality improvement principles.
B. D. Team selection is only one component of quality
customers' expectations. improvement principles.
C.
quarterly statistical
reports.
D.
team selection.
https://quizlet.com/1045024380/nahq-practice-cphq-actual-exam-questions-with-complete-solution-guide-multiple-choices-a-graded-100-verified-… 2/66
,5/17/25, 11:41 AM NAHQ Practice CPHQ ACTUAL EXAM QUESTIONS WITH COMPLETE SOLUTION GUIDE) (MULTIPLE CHOICES) (A+ GR…
4- Quality improvement EXPLANATIONS:
teams are beneficial A. Quality improvement teams do not affect
because they managerial control.
A. B. Promoting competition is not a function of quality
improve managerial improvement teams.
control. C. A diverse team, including members with different
B. experience and backgrounds, provides a broader
promote competition and knowledge base and outcomes.
pride among members. D. Authorizing solutions to problems is a function of
C. management.
maximize expertise and
perspectives.
D.
authorize solutions to
problems.
5- Which of the following EXPLANATIONS:
is an essential A. The governing body is accountable for the
component in a performance improvement program, but their
performance approval is not a component of a performance
improvement report? improvement report.
A. B. The report has no value without having the data
governing body approval displayed and analyzed.
B. C. An individual performance review is not an
data analysis and display essential part of a performance improvement
C. report.
individual performance D. Team composition and attendance are not usually
review included in a performance improvement report.
D.
team composition and
attendance
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, 5/17/25, 11:41 AM NAHQ Practice CPHQ ACTUAL EXAM QUESTIONS WITH COMPLETE SOLUTION GUIDE) (MULTIPLE CHOICES) (A+ GR…
6- Which of the following EXPLANATIONS:
is the primary goal of risk A. Improving patient safety is the primary goal of
management? risk management.
A. B. Incident reporting is a tool that may be used in
Identify and manage risks risk management, but is not the primary goal.
to promote patient C. A failure mode and effects analysis is a proactive
safety. method used to help identify problems.
B. D. Risk management programs help protect an
Maintain an effective organization from financial loss, but it is not the
incident reporting primary goal.
system. 7-
C.
Perform failure mode and
effects analyses.
D.
Eliminate financial loss
associated with legal
actions.
7- The relationship EXPLANATIONS:
between patient A. See explanation D.
satisfaction and hours per B. See explanation D.
patient day on a medical C. See explanation D.
unit was found to be (r = D. The correlation coefficient (r) is an index that
0.60, p < 0.05). What is the ranges from -1.0 to 1.0 and reflects the extent of a
correlation between linear relationship between two data sets. The
these two values? correlation coefficient is 0.60.
A.
0.05
B.
0.36
C.
0.55
D.
0.60
https://quizlet.com/1045024380/nahq-practice-cphq-actual-exam-questions-with-complete-solution-guide-multiple-choices-a-graded-100-verified-… 4/66
