UPDATED QUESTIONS WITH ANSWERS
100% VERIFIED
mission statement - CORRECT ANSWER>>>>a statement of the organization's
purpose - what it wants to accomplish in the larger environment
strategic goal - CORRECT ANSWER>>>>A goal set by and for top management of the
organization
tactical goal - CORRECT ANSWER>>>>A goal set by and for middle managers of the
organization
operational goal - CORRECT ANSWER>>>>A goal set by and for lower-level managers
of the organization
3-time frames of goals - CORRECT ANSWER>>>>short term, intermediate, long term
optimizing - CORRECT ANSWER>>>>balancing and reconciling possible conflicts
among goals
strategic plan - CORRECT ANSWER>>>>plan reflecting decisions about resource
allocations, company priorities, and steps needed to meet strategic goals
tactical plan - CORRECT ANSWER>>>>aimed at achieving tactical goals, developed to
implement parts of a strategic plan
operational plan - CORRECT ANSWER>>>>focuses on carrying out tactical plans to
achieve operational goals
long range plan - CORRECT ANSWER>>>>A plan that covers many years, perhaps
even decades; common long-range plans are for five years or more
intermediate plan - CORRECT ANSWER>>>>a plan that generally covers from one to
five years
short range plan - CORRECT ANSWER>>>>A plan that generally covers a span of one
year or less
action plan - CORRECT ANSWER>>>>operationalizes any other plan
reaction plan - CORRECT ANSWER>>>>a plan developed to react to an unforeseen
circumstance
, CEO - CORRECT ANSWER>>>>a chief executive officer, the highest-ranking person in
a company or other institution, ultimately responsible for making managerial decisions.
executive committee - CORRECT ANSWER>>>>Top management provide input to the
CEO and reviews strategic plans
line management - CORRECT ANSWER>>>>Provide valuable inside information and
execute the plans developed by top management
contingency plan - CORRECT ANSWER>>>>a plan that outlines alternative courses of
action that may be taken if an organization's other plans are disrupted or become
ineffective
crisis management - CORRECT ANSWER>>>>a coordinated effort to handle all the
effects of unfavorable publicity or another unexpected unfavorable event
Major barriers to goal setting and planning - CORRECT ANSWER>>>>inappropriate
goals, improper reward system, dynamic and complex environment, reluctance to
establish goals, resistance to change, constraints
Overcoming Barriers - CORRECT ANSWER>>>>understanding the purposes of goals
and planning, communication and participation, consistency, revision, and updating,
effective reward system
Management by Objectives (MBO) - CORRECT ANSWER>>>>a formal goal-setting
process involving collaboration between managers and subordinates; The extent to
which goals are accomplished is a major factor in evaluating and rewarding
subordinates' performance
OR punishing them!
strengths of goal setting - CORRECT ANSWER>>>>improved motivation, enhanced
communication, allows for performance appraisals, focuses on appropriate goals and
plans, identifies managerial talent, facilitates control
Weaknesses of Formal Goal Setting - CORRECT ANSWER>>>>poor implementation
of the goal setting process
lack of top management support for goal setting
delegation of the goal setting process to lower levels
overemphasis on quantitative goals
too much paperwork and record keeping
managerial resistance to goal setting
distinctive competence - CORRECT ANSWER>>>>what a company can make, do, or
perform better than its competitors