WGU OA C483 COMPREHENSIVE TEST BANK PREP EXAM
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During the Covid-19 pandemic, D. contingency plans
many
companies had to (Some plans, called contingency plans, might be
implement, or develop, referred to as "what if" plans. They include sets of
new _ due to the sudden actions to be taken when a company's initial plans
change in the have not worked well or if events in the external
environment?
environment require a sudden change.)
A. functional plans
B. strategic maps
C. business incubators
D. contingency plans
E. differentiation strategies
A(n) _ illustrates the four key B. strategy map
drivers of
a firm's long-term success and (One method for aligning the organization's strategic
shows how goals in each and operational goals is a strategy map. It illustrates
area are linked to others? the four key drivers of a firm's long-term success, and it
shows how specific plans and goals in each area link to
A. decision tree the others and can generate real improvements in an
B. strategy map
organization's performance.)
C. GANTT chart
D. objective script
E. PERT chart
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The planning process is similar to D. decision-making
the ________ process in that
both have a series of steps (The similarities between decision making and planning
that are typically repeated include the fact that both move not just in one direction
in a cycle? but in a cycle. The outcomes of decisions and plans are
evaluated, and if necessary, they are revised.)
A. tactical
alignment
B. environmental analysis
C. goal-setting
D. decision-making
E. strategy-mapping
E. SWOT analysis
Which of the following is
one among the six major
(The strategic management process has six major
components of the
components: 1. establishment of mission, vision, and
strategic
management process? goals
2. analysis of external opportunities and threats
3. analysis of internal strengths and weaknesses
A. stakeholder analysis
4. SWOT (strengths, weaknesses, opportunities, and
B. technology assessment
threats) analysis and strategy formulation
C. stockholder reporting
5. strategy implementation
D. skill improvement plan
6. strategic control)
E. SWOT analysis
_ __groups are consumer, E. Social interest
environmental,
and similar activist groups that (Social interest groups are consumer, environmental,
attempt to influence the and similar activist groups that attempt to influence
industry? the industry)
A. Operations
B. Marketing
C. Labor
D. Financial
E. Social
interest
The planning level with the B. operational
shortest time horizon is
known as (Goals and plans become more specific and involve
_______________ plannin shorter periods of time as they move from the strategic
g? level to the tactical level and then to the operational
level. A strategic plan will typically have a time horizon
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A. strategic of from three to seven years. Tactical plans may have a
B. operational time horizon of a year or two, and operational plans
C. tactical may cover a period of months.)
D. vertical
E. managerial
In a SWOT analysis, the lack of C. weakness.
qualified workforce would be
considered a(n)? (SWOT analysis helps managers summarize the
relevant, important facts from their external and
A. strength. internal analyses. Weaknesses might be lack of
B. threat. spare production
C. weakness. capacity and the absence of reliable suppliers.)
D. weakness and a threat.
E. opportunity.
Which of the following refers D. competitive environment
to the
immediate environment (The competitive environment is the immediate
surrounding a firm, including environment surrounding a firm. It includes suppliers,
suppliers, customers, rivals, customers, rivals, new entrants, and substitute
and new entrants? products.)
A. relationalenvironment
B. business situation
C. macroenvironment
D. competitive environment
E. business atmosphere
In competition, a A. workout clothes.
complement of a health club
membership might be? (A complement is a potential opportunity because customers buy
more of a given
product if they also demand more of the
A. workout clothes.
complementary product. The two products are often
B. free tickets to the movie.
C. an online workout program.
used together.)
D. a karate club.
E. an adjacent furniture store
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The internal environment E. culture and climate.
includes?
(The internal environment includes a firm's culture,
A. competitors and the climate, and values. The external environment includes
economy.
all relevant forces outside the organization's
B. customers and suppliers.
boundaries.)
C. government and social
issues.
D. legal and political factors.
E. culture and climate.
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