5/17/25, 2:42 PM
WGU OA C483 PRINCIPLE OF MANAGEMENT
COMPREHENSIVE TEST BANK PREP EXAM \NEWEST
VERSION WITH COMPLETE QUESTIONS AND ACCURATE
DETAILED ANSWERS \\VERIFIED ANSWERS \ALREADY
GRADED A+
A local business has provided services to its customers
for 40 years. The business's mission is "To give our
customers the best service in town." The owner of the
business has had a long-standing dream to franchise
the business and become the best
provider of its service in the
Strategic vision
United States. What
describes the owner's
dream?
Choose 1
answer
Strategic
vision
Strategic
mission
Strategic planning
Strategic management
1/40
,5/17/25, 4:08 PM Test Prep - WGU - Principles of Management -
What is the first step of organizational strategic planning?
Choose 1 answer
Developing a strategic mission Developing operational
goals Developing internal
strengths Developing a
strategic mission
Developing external
opportunities
The introduction of statistical tools to analyze the
causes of product defects is associated with which
quality improvement approach?
Six Sigma
Six Sigma
Flexible
Process
Customer
Process
Quality Customization
What is the principal idea of reengineering?
Choose 1 answer
To revolutionize key
To analyze system failures
organizational systems and To focus on creating two-way
processes exchanges with customers To
revolutionize key organizational
systems and processes
To improve total quality in all businesses for the benefit of
producers and consumers
How many defects per million are there at Six Sigma,
assuming a product or process is defect-free
99.99966% of the time?
Less than 3.4
Choose 1 answer
Less than 3.4
Less than 4.4
Less than 5.3
Less than 6.6
/ 2/40
,5/17/25, 4:08 PM Test Prep - WGU - Principles of Management -
A value chain is the sequence of activities that
begins with raw materials. What result does a
Delivery of products or value chain end with?
services
Choose 1 answer
Supply and demand
Operations and
logistics
Outsourcing or
insourcing
Delivery of products or services
What happens when an effective value chain is created?
Choose 1 answer
Profit margins are increased. Profit margins are increased.
A mission statement is
developed. Customized
products are
standardized. Total quality
management is not
required.
Industry and market analysis, competitor analysis, and
social analysis are examples of which step in the
Analysis of external strategic planning process?
opportunities and threats Analysis of mission, vision, and goals
Analysis of management implementation
Analysis of external
opportunities and threats
Analysis of internal strengths
and weaknesses
/ 3/40
, 5/17/25, 4:08 PM Test Prep - WGU - Principles of Management -
Skilled management, positive cash flow, and well-known
brands are examples of which component of the
SWOT analysis?
Strengths
Threats
Strengths
Weaknesses
Opportunities
What denotes skills or expertise in an activity that
constitutes the roots of competitiveness in an
organization?
Choose 1
Core competencies
answer
Strategic
values
Core competencies
Products and
services
Opportunities
and threats
According to Michael Porter's competitive environment
model, how can suppliers influence strategic
planning?
Suppliers can reduce
Suppliers can reduce the threat from substitute products.
manufacturing time and Suppliers can reduce the numbers of new entrants in the market.
increase product quality. Suppliers can reduce manufacturing time and increase product
quality.
Suppliers can reduce technological, demographic, and
legal threats in the environment.
A company offers unique products in its industry to create a
competitive advantage.
Which type of strategy is the
Differentiation
company using? Valorization
Differenti
ation
Customiz
/ 4/40
WGU OA C483 PRINCIPLE OF MANAGEMENT
COMPREHENSIVE TEST BANK PREP EXAM \NEWEST
VERSION WITH COMPLETE QUESTIONS AND ACCURATE
DETAILED ANSWERS \\VERIFIED ANSWERS \ALREADY
GRADED A+
A local business has provided services to its customers
for 40 years. The business's mission is "To give our
customers the best service in town." The owner of the
business has had a long-standing dream to franchise
the business and become the best
provider of its service in the
Strategic vision
United States. What
describes the owner's
dream?
Choose 1
answer
Strategic
vision
Strategic
mission
Strategic planning
Strategic management
1/40
,5/17/25, 4:08 PM Test Prep - WGU - Principles of Management -
What is the first step of organizational strategic planning?
Choose 1 answer
Developing a strategic mission Developing operational
goals Developing internal
strengths Developing a
strategic mission
Developing external
opportunities
The introduction of statistical tools to analyze the
causes of product defects is associated with which
quality improvement approach?
Six Sigma
Six Sigma
Flexible
Process
Customer
Process
Quality Customization
What is the principal idea of reengineering?
Choose 1 answer
To revolutionize key
To analyze system failures
organizational systems and To focus on creating two-way
processes exchanges with customers To
revolutionize key organizational
systems and processes
To improve total quality in all businesses for the benefit of
producers and consumers
How many defects per million are there at Six Sigma,
assuming a product or process is defect-free
99.99966% of the time?
Less than 3.4
Choose 1 answer
Less than 3.4
Less than 4.4
Less than 5.3
Less than 6.6
/ 2/40
,5/17/25, 4:08 PM Test Prep - WGU - Principles of Management -
A value chain is the sequence of activities that
begins with raw materials. What result does a
Delivery of products or value chain end with?
services
Choose 1 answer
Supply and demand
Operations and
logistics
Outsourcing or
insourcing
Delivery of products or services
What happens when an effective value chain is created?
Choose 1 answer
Profit margins are increased. Profit margins are increased.
A mission statement is
developed. Customized
products are
standardized. Total quality
management is not
required.
Industry and market analysis, competitor analysis, and
social analysis are examples of which step in the
Analysis of external strategic planning process?
opportunities and threats Analysis of mission, vision, and goals
Analysis of management implementation
Analysis of external
opportunities and threats
Analysis of internal strengths
and weaknesses
/ 3/40
, 5/17/25, 4:08 PM Test Prep - WGU - Principles of Management -
Skilled management, positive cash flow, and well-known
brands are examples of which component of the
SWOT analysis?
Strengths
Threats
Strengths
Weaknesses
Opportunities
What denotes skills or expertise in an activity that
constitutes the roots of competitiveness in an
organization?
Choose 1
Core competencies
answer
Strategic
values
Core competencies
Products and
services
Opportunities
and threats
According to Michael Porter's competitive environment
model, how can suppliers influence strategic
planning?
Suppliers can reduce
Suppliers can reduce the threat from substitute products.
manufacturing time and Suppliers can reduce the numbers of new entrants in the market.
increase product quality. Suppliers can reduce manufacturing time and increase product
quality.
Suppliers can reduce technological, demographic, and
legal threats in the environment.
A company offers unique products in its industry to create a
competitive advantage.
Which type of strategy is the
Differentiation
company using? Valorization
Differenti
ation
Customiz
/ 4/40
