1 BV00 - Samenvatting
1. Management information systems (MIS): tries to achieve this broader
information systems literacy, deals with behavioral issues as well as technical
issues surrounding the development, use, and impact of information systems used
by managers and employees of the firm.
2. 6 business objectives/drivers of information systems:
1. Operational exellence
2. New Products, Services and business models
3. Customer and supplier intimacy
4. improved decision making
5. competitive advantage
6. Survival
3. operational excellence: improve efficiency of operations --> achieve higher
profitability
4. Customer and Supplier intimacy: Getting to know your customer to increase
profit and sales
5. Improved decision making: Rely on forecasts, best guesses
6. competive advantage: Performing better than competitors with: new
products, services and business models
7. Survival: Necessities driven by industry-level changes
8. information technology: All hardware and software that a firm needs to use
in order to achieve business objectives. eg: computer machines and software
(Windows/Linux operating systems)
9. Information System: A set of interrelated components that collect, process,
store and distribute information to support decision making, coordinating and
control in an organization
10. Benefits of information system: help: analyze problems, visualize complex
subjects and create new products
11. Information: Data that has been shaped into a form that is meaningful and
useful to human beings
12. Data: Streams of raw facts representing events occurring in organizations or
the physical environment
13. Input: Captures or collects raw data from within the organization
14. Processing: Converts raw input into a meaningful form
, .
15. Output: Transfers the processed information to the people who will use it or to
the activities for which it will be used
16. Feedback: Output that is returned to appropriate members of the organization
to help them evaluate or correct the input stage
17. Information systems literacy: Behavioral as well as technical approach to
studying information systems
18 Computer literacy: Focuses primarily on knowledge of information technology
19. Business processes: - Logically related tasks and behaviours for
accomplishing work
- Developing a new product, fulfilling an order, hiring a new employee
- include formal rules that have been developed over a long time for
accomplishing tasks
20. Culture: Fundamental set of assumptions, values and ways of doing things.
Can be found embedded in information systems
21. People: A business is only as good as the people working for it: expensive
because they are capable of business problem solving and converting
information technology into useful business solutions
22. Data management technology: consists of the software governing the
organization of data on physical storage media
23. Intranets: internal corporate networks bases on internet technology
24. Extranets: private intranets extended to authorized users outside the
organization
25. Information technology infrastructure: Provides the foundation, or platform,
on which the firm can build its specific information systems. - Makes a
business more efficient and customer oriented
26. 3 Problem Identifications:
1. organizational problems
2. technology problems
3. people problems
27. Examples of Organizational problems: - Poor buisness processes
- Unsupportive culture
- political in fighting
- changes within an organization
28. Examples of technology problems: - insufficient or aging hardware
- outdated software
1. Management information systems (MIS): tries to achieve this broader
information systems literacy, deals with behavioral issues as well as technical
issues surrounding the development, use, and impact of information systems used
by managers and employees of the firm.
2. 6 business objectives/drivers of information systems:
1. Operational exellence
2. New Products, Services and business models
3. Customer and supplier intimacy
4. improved decision making
5. competitive advantage
6. Survival
3. operational excellence: improve efficiency of operations --> achieve higher
profitability
4. Customer and Supplier intimacy: Getting to know your customer to increase
profit and sales
5. Improved decision making: Rely on forecasts, best guesses
6. competive advantage: Performing better than competitors with: new
products, services and business models
7. Survival: Necessities driven by industry-level changes
8. information technology: All hardware and software that a firm needs to use
in order to achieve business objectives. eg: computer machines and software
(Windows/Linux operating systems)
9. Information System: A set of interrelated components that collect, process,
store and distribute information to support decision making, coordinating and
control in an organization
10. Benefits of information system: help: analyze problems, visualize complex
subjects and create new products
11. Information: Data that has been shaped into a form that is meaningful and
useful to human beings
12. Data: Streams of raw facts representing events occurring in organizations or
the physical environment
13. Input: Captures or collects raw data from within the organization
14. Processing: Converts raw input into a meaningful form
, .
15. Output: Transfers the processed information to the people who will use it or to
the activities for which it will be used
16. Feedback: Output that is returned to appropriate members of the organization
to help them evaluate or correct the input stage
17. Information systems literacy: Behavioral as well as technical approach to
studying information systems
18 Computer literacy: Focuses primarily on knowledge of information technology
19. Business processes: - Logically related tasks and behaviours for
accomplishing work
- Developing a new product, fulfilling an order, hiring a new employee
- include formal rules that have been developed over a long time for
accomplishing tasks
20. Culture: Fundamental set of assumptions, values and ways of doing things.
Can be found embedded in information systems
21. People: A business is only as good as the people working for it: expensive
because they are capable of business problem solving and converting
information technology into useful business solutions
22. Data management technology: consists of the software governing the
organization of data on physical storage media
23. Intranets: internal corporate networks bases on internet technology
24. Extranets: private intranets extended to authorized users outside the
organization
25. Information technology infrastructure: Provides the foundation, or platform,
on which the firm can build its specific information systems. - Makes a
business more efficient and customer oriented
26. 3 Problem Identifications:
1. organizational problems
2. technology problems
3. people problems
27. Examples of Organizational problems: - Poor buisness processes
- Unsupportive culture
- political in fighting
- changes within an organization
28. Examples of technology problems: - insufficient or aging hardware
- outdated software
