What are the key ingredients of Lean, as identified at Alaska Airlines?
2. As an initial phase of a kaizen event, discuss the many ways passengers can be loaded and
unloaded from airplanes.
3. Document the research that is being done on the aircraft passenger-loading problem.
What are the key ingredients of Lean, as identified at Alaska Airlines?
a. Focusing on continuous improvement throughout the organization
b. Use of metrics that assist in measuring performance of the employees against the set
targets
c. Training of the workers in the form of educative workshops, classes, teams among
others
d. Employees to know the individual vendor members as well as establish good working
relationships to improve Alaska airline operations
e. The use of modern technology to enhance smooth operations
f. Engagement of employees through regular communication
g. Getting appropriate support from financial partners and committed sponsors assisted
the Alaska airline to make good transition
2. As an initial phase of a kaizen event, discuss the many ways passengers can be loaded
and unloaded from airplanes.
a. Parallel Loading: This requires airplanes two boarding points, which the passengers of
the first cabin from the front point of boarding and the remaining half from the real
point of boarding .This helps the organization to optimize cabin space usage
b. Steffen Method: This is loading method where the customers sit in rows apart from
each other. For instance the first wave of clients to onboard would begin from a rear,
2. As an initial phase of a kaizen event, discuss the many ways passengers can be loaded and
unloaded from airplanes.
3. Document the research that is being done on the aircraft passenger-loading problem.
What are the key ingredients of Lean, as identified at Alaska Airlines?
a. Focusing on continuous improvement throughout the organization
b. Use of metrics that assist in measuring performance of the employees against the set
targets
c. Training of the workers in the form of educative workshops, classes, teams among
others
d. Employees to know the individual vendor members as well as establish good working
relationships to improve Alaska airline operations
e. The use of modern technology to enhance smooth operations
f. Engagement of employees through regular communication
g. Getting appropriate support from financial partners and committed sponsors assisted
the Alaska airline to make good transition
2. As an initial phase of a kaizen event, discuss the many ways passengers can be loaded
and unloaded from airplanes.
a. Parallel Loading: This requires airplanes two boarding points, which the passengers of
the first cabin from the front point of boarding and the remaining half from the real
point of boarding .This helps the organization to optimize cabin space usage
b. Steffen Method: This is loading method where the customers sit in rows apart from
each other. For instance the first wave of clients to onboard would begin from a rear,
