TCO Exam 2025/2026 Exam Questions
with 100% Correct Answers | Latest
Update
Frederick Taylor - 🧠ANSWER ✔✔-RATIONAL DIVISION OF LABOUR
(manual versus mental)
-Manager's job is to make a 'scientific' study
Abraham Maslow - 🧠ANSWER ✔✔Humans are motivated by a hierarchy of
needs, which is split into five main tiers.
5 tears of Maslow's hierarchy - 🧠ANSWER ✔✔Physiological needs: food,
sleep, etc
Safety needs: we prefer routine and predictability
Love Affection & Belonging needs: need to find one's place within a group,
make friends
Esteem needs: a high evaluation of oneself in terms of self-esteem, self-
respect, as well as the esteem of others.
Self Actualization needs: self-fulfillment, to find purpose
1
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
, Douglas McGregor - 🧠ANSWER ✔✔Managers' assumptions that matter
(unintended consequences) - for example of managers assume employees
are inherently lazy or not.
Theory X versus Theory Y managers
Theory X - 🧠ANSWER ✔✔'Management is responsible for organizing the
elements of productive enterprise in the interest of economic ends.'
'With respect to people, this is a process of directing their efforts, motivating
them, controlling their actions, modifying their behaviour to fit the needs of
the organization.'
'Without this active intervention by management, people would be passive
to organizational needs. They must be persuaded, rewarded, punished and
controlled.'
Theory Y - 🧠ANSWER ✔✔'People are not by nature passive or resistant to
organizational needs.'
'The motivation, the potential of development, the capacity for assuming
responsibility, the readiness to direct behaviour towards organizational
goals are all present in people.'
2
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
with 100% Correct Answers | Latest
Update
Frederick Taylor - 🧠ANSWER ✔✔-RATIONAL DIVISION OF LABOUR
(manual versus mental)
-Manager's job is to make a 'scientific' study
Abraham Maslow - 🧠ANSWER ✔✔Humans are motivated by a hierarchy of
needs, which is split into five main tiers.
5 tears of Maslow's hierarchy - 🧠ANSWER ✔✔Physiological needs: food,
sleep, etc
Safety needs: we prefer routine and predictability
Love Affection & Belonging needs: need to find one's place within a group,
make friends
Esteem needs: a high evaluation of oneself in terms of self-esteem, self-
respect, as well as the esteem of others.
Self Actualization needs: self-fulfillment, to find purpose
1
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
, Douglas McGregor - 🧠ANSWER ✔✔Managers' assumptions that matter
(unintended consequences) - for example of managers assume employees
are inherently lazy or not.
Theory X versus Theory Y managers
Theory X - 🧠ANSWER ✔✔'Management is responsible for organizing the
elements of productive enterprise in the interest of economic ends.'
'With respect to people, this is a process of directing their efforts, motivating
them, controlling their actions, modifying their behaviour to fit the needs of
the organization.'
'Without this active intervention by management, people would be passive
to organizational needs. They must be persuaded, rewarded, punished and
controlled.'
Theory Y - 🧠ANSWER ✔✔'People are not by nature passive or resistant to
organizational needs.'
'The motivation, the potential of development, the capacity for assuming
responsibility, the readiness to direct behaviour towards organizational
goals are all present in people.'
2
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
