BRM Study EXAM WITH COMPLETE Questions And Answers Verified 100% Correct

BRM Study EXAM WITH COMPLETE Questions And Answers Verified 100% Correct In the Business Transition Management Capability Model, what capability has the purpose to answer the question "Why change?" A. Build Urgency for Change B. Engage Business Transition Network C. Clarify Change Details D. Build Business Transition Commitment - ANSWER A. Build Urgency for Change In The Art of Rhetoric, what are the three proofs required for powerful communications? 1. Ethical 2. Social 3. Logical 4. Emotional. A. 1, 3, 4 B. 1, 2, 3 C. 1, 2, 4 D. 2, 3, 4 - ANSWER A. 1, 3, 4 Which are major sources of Value Leakage? 1. Misaligned value system 2. Missed opportunities 3. Turnover of executive leadership 4. Suboptimal deployment and operation. A. 1, 2, 3 B. 1, 2, 4 C. 1, 3, 4 D. 2, 3, 4 - ANSWER B. 1, 2, 4 In a RACI Chart, what term is associated with the role that has ultimate ownership for ensuring an action is taken? A. Informed B. Accountable C. Consulted D. Responsible - ANSWER B. Accountable In the Business Relationship Maturity Model, which characteristic represents a Strategic Partner relationship? A. Provider takes full accountability for costs, services and delivery B. Provider takes full accountability for all risk and rewards C. Provider does NOT challenge business requests D. Provider is reactive - ANSWER A. Provider takes full accountability for costs, services and delivery Which of the following statements about the Linking Business Drivers with Technology technique are true? 1. Begins with the solution and tries to find how this solution may address a given business problem 2. Starts with the business problem or the business outcomes to be achieved. A. Only 1 is true B. Only 2 is true C. Both 1 and 2 are true D. Neither 1 or 2 is true - ANSWER C. Both 1 and 2 are true Which metaphor is used to describe the Business Relationship Manager as the single point of focus for the coordination and aggregation of business demand for a Business Partner? A. Actor B. Orchestrator C. Connector D. Navigator - ANSWER B. Orchestrator What is used to clarify exclusions from a service? A. Service constraints B. Service costing C. Service value D. Service definition - ANSWER D. Service definition Which is a characteristic of Supply at Level 1 in the Business-Provider Maturity Model? A. Focuses on stabilizing basic services and infrastructure B. Easily reconfigurable assets C. Focuses on increasing speed and reliability of solution delivery D. Flexible sourcing - ANSWER A. Focuses on stabilizing basic services and infrastructure At what step in the Business Partner Decision Cycle can a Business Relationship Manager add the MOST value? A. Identifying strategic possibilities B. Identifying execution gaps C. Identifying solution options D. Selecting solutions - ANSWER A. Identifying strategic possibilities 18. Identify the missing word(s) in the following sentence.