WGU D351 Know to Pass\WGU D351 FINAL EXAM
2024/2025 UPDATE COMPREHENSIVE QUESTIONS AND
VERIFIED CORRECT ANSWERS MOST TESTED QUESTIONS
/CERTIFIED TEST SOLUTIONS GRADE A+
Terms in this set (152)
What is the role of HR HR planning helps organizations understand future employee
planning in organizations? needs.
What are the different Direct (salary, hourly rate and bonuses) and Indirect (services,
types of employee benefits, and training)
compensations?
1. Improve productivity 2.Improve quality of work 3.
What are the four implicit HR
objectives? Ensure legal compliance 4. Ensure ethical behavior
What is HR's contribution to HR managers contribute to productivity through work,
productivity? organization and design
Define Moral Philosophy principles, rules, and values people use in deciding what is right
or wrong
1. Positive work environment. 2. Hiring ethical individuals. 3.
How to create culture of
Providing ethical training.
ethical behavior? (6)
4. Labeling and modeling, ethical behavior. 5.
Establishing ethics. 6 open door policy.
1. Increase competition.
2. Cost and benefits of HR utilization.
What are six major trends, 3. Productivity changes.
influencing work environment? 4. Pace and complexity of changes.
5. Workplace dysfunction systems.
6. Society trends.
Definition of culture a system of shared beliefs and values guiding behavior
Shapers of organizational Top management values shape, organizational culture, and
culture strategy
1. Strategic planning.
What Business and industry 2. Financial statements.
knowledge for HR 3. Sales, marketing, production techniques.
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professionals is needed? 4. Data processing, MIS knowledge.
Provide guidance, support management, and service as
Define HR generalist
a source of help and information on human resource
matters.
Responsible for specific human resource management
Define HR specialist
functions within the organization.
purpose of SWOT analysis Assess the firms, internal abilities and vulnerabilities to the
external environment
Expectation of HR Become agents for change, facilitate organizational
department regarding change, maintain organizational flexibility, and
change adaptability
What is the difference Tactical work is daily tasks and strategic work focuses
between tactical work on future improvements and innovations
and strategic work?
What is an internal factor Technology
referring to firms equipment
and knowledge?
What two categories are Consequentialist and deontological
ethical theories divided
into?
Uses rules to distinguish right from wrong. Requires
What is the focus of
Deontological theory? disregarding the possible consequences of our actions
when determining what is right and what is wrong.
What is the focus of judges whether or not something is right by what its
consequentialist theory? consequences are
First step in HR change Securing top management support
initiative?
Explain the concept of Refers to the emotional commitment and employee has
employee engagement? to the organization and its goals.
What is the role of HR HR plays a crucial role and creating a maintaining a
and fostering diversity diverse and inclusive workplace by implementing
and inclusion? policies and practices that promote equality and
respect.
Process of creating a work environment, which people
Define performance
management can perform to the best of their abilities to meet the
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company goals.
What is the significance of It is essential for HR to ensure a smooth transition of key
succession planning in HR? roles within the organization, minimizing, disruptions,
and maintaining continuity.
Focuses on enhancing the skills, knowledge, abilities of
Defined the term workforce
development employees to align with the organizations, current and
future.
An employer may terminate an employee anytime.
Employment-at-will (EAW) Employment at well, also allows the employer to leave a
job at any time, and for any reason, without facing
adversely legal consequences.
What are the consequences Being financially insecure & vulnerable.
to employees of
employment at-will?
What are the three 1. Public policy exception 2. Implied contract exception
exceptions to employment 3. Implied convent of good faith exception
at will?
A legally enforceable agreement that arises from
What is an implied contract? conduct, from assumed intentions, from some
relationship between the employer and employee
there's no contract between the two parties
What are the various ways 1. Oral 2. Actions of employer 3. Handbooks 4. Procedures
implied contracts are
created?
What are the benefits of a A diverse workforce leads to creativity and innovation.
diverse workforce?
diversity The differences between people
The extent to which each person in the organization
Inclusion
feels welcomed, respected, supported, and valued
as a team member
Legislation prohibiting discrimination based on race,
What is the Civil Rights Act?
color, religion, sex, or national origin.
What is the purpose of the To protect workers over 40 against discrimination
age
discrimination in employment
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