MGT 8803 - Supply Chain questions with complete solutions

MGT 8803 - Supply Chain


What are capabilities that drive performance? - answer-· Products & service features
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· Costs
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· Quality
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· Time to market
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· Ability to innovate
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What is supply chain management? - answer-management of the flow of goods and
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services and includes all processes that transform raw materials into final products
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Involves active streamlining of business's supply-side activities to max customer value
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vand gain competitive advantage in marketplace
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Operations and supply chain managers focus on... - answer-how to develop capabilities
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(increase profitability) to design, produce, and deliver products and services in a
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competitive market
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What are the six primary processes of the OSCM? - answer-· Planning what you want to
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vdo
· Sourcing where you will get your inputs
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· Making your product or services
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· Delivering product and services
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· Returns - Mechanisms to making returns
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· Engage - looking and finding ways to improve the five above
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What are consequences of poor supply chain? - answer-· Loss of Productivity
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· Customer Complaints
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· Increased Costs (ex: expediting)
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· Loss of Revenue
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· Damage to Brand
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What are the top challenges to supply chain? 2015 - answer-· Flexibility and
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vresponsiveness to changes in demand/product mix v v v v v


· Supplier performance in terms of risk, reliability, and quality
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· Ensuring sufficient supplier capacity to meet demand
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· Effectively supporting new product launches
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· Lack of competitive cost of structure - price of the end consumer is the function of the
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vcost of the supply chain
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What are the top challenges to supply chain? 2019 - answer-· Hiring qualified workers
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, · Customer demands for lower costs/pricing
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· Customer demands for faster response times
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· Increasing competitive intensity, rising customer expectations
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· Forecasting - trying to predict what the demand will be in future
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What are the hierarchy of decisions? - answer-· Long term / strategic
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· Medium term / operational / optimize
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· Short term / execution/ scheduling
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Hierarchy of decisions: long-term - answer-· Network configuration
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· supply chain model
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· outsourcing
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· vertical integration
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Hierarchy of decisions: medium-term - answer-· lean
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· sales and operational planning
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· inventory management
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Hierarchy of decisions: short-term - answer-· scheduling people, equipment, product
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· real-time decisions
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What is efficient vs responsive supply chain? - answer-· efficient = focus on cost
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vreduction, asset utilization, efficiency, productivity, yield capacity utilization, scale
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· responsive - focus on responding speedly to change in customer delivery requirements
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v(typically volume and lead time)
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Efficient vs Responsive: SC Operating Model - answer-· E: supply predictable demand
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efficiently at lowest possible cost
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· R: respond quickly to unpredictable demand in order to minimize stockouts, lost sales,
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vmarkdowns & obsolete inv v v v




Efficient vs Responsive: Capacity Strategy - answer-· E: maintain high average
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utilization rate
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· R: deploy excess buffer capacity/ capacity flexibility
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Efficient vs Responsive: Inventory Strategy - answer-· E: generate high turns and
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minimize inventory throughout the supply chain
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· R: deploy significant buffer/ safety stocks of parts or finished goods
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Efficient vs Responsive: Lead Time Strategy - answer-· E: reduce lead time as long as it
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doesn't increase cost
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· R: Invest aggressively in ways to reduce lead time
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