HCA-105 Final Exam Study Guide
correctly answered to pass
What option is an example if clinical supplies: - correct answer ✔✔needles, syringes
The primary purpose of the American Association of Medical Assistants (AAMA) is to: - correct
answer ✔✔raise the standards of professionalism
Rules or guidelines that dictate the day-today operations of the office are called: - correct
answer ✔✔the policies and procedures
General practitioners are also known as: - correct answer ✔✔PCP
A payment made by the medical office for goods or services purchased is considered: - correct
answer ✔✔Accounts payable
A_____ transmits images from documents to computer files via a photocopier: - correct answer
✔✔scanner
Common office equipment found in the medical office include all of the following except: -
correct answer ✔✔storage containers
Part of the patient registration process includes the registration form and: - correct answer
✔✔medical history form
The Fair Debt Collections Practices Act of 1977: - correct answer ✔✔governs the methods that
can be used to collect unpaid debts
, When scheduling multiple advance appointments for the same patient, the medical assistant
should: - correct answer ✔✔try to schedule on the same day of the week at the same time of
day
______are personal qualities and behaviors that enhance interpersonal communication, job
performance, and job prospects: - correct answer ✔✔soft skills
Unpredictable or unexpected small expenditures that occur in the medical office can be covered
by: - correct answer ✔✔petty cash
Scheduling two patients at the same time with the same physician is called: - correct answer
✔✔double booking
In a small medical office, administrative supplies are generally kept: - correct answer ✔✔near
the areas where they are used
All of the following are daily opening procedures in a medical office expect: - correct answer
✔✔computers are logged off and shut down
A collection of documents that can bring to an interview is: - correct answer ✔✔portfolio
Desired professional behaviors include: - correct answer ✔✔professional appearance and
punctuality
Patients experiencing hardship may include: - correct answer ✔✔uninsured, elderly, and limited
income
correctly answered to pass
What option is an example if clinical supplies: - correct answer ✔✔needles, syringes
The primary purpose of the American Association of Medical Assistants (AAMA) is to: - correct
answer ✔✔raise the standards of professionalism
Rules or guidelines that dictate the day-today operations of the office are called: - correct
answer ✔✔the policies and procedures
General practitioners are also known as: - correct answer ✔✔PCP
A payment made by the medical office for goods or services purchased is considered: - correct
answer ✔✔Accounts payable
A_____ transmits images from documents to computer files via a photocopier: - correct answer
✔✔scanner
Common office equipment found in the medical office include all of the following except: -
correct answer ✔✔storage containers
Part of the patient registration process includes the registration form and: - correct answer
✔✔medical history form
The Fair Debt Collections Practices Act of 1977: - correct answer ✔✔governs the methods that
can be used to collect unpaid debts
, When scheduling multiple advance appointments for the same patient, the medical assistant
should: - correct answer ✔✔try to schedule on the same day of the week at the same time of
day
______are personal qualities and behaviors that enhance interpersonal communication, job
performance, and job prospects: - correct answer ✔✔soft skills
Unpredictable or unexpected small expenditures that occur in the medical office can be covered
by: - correct answer ✔✔petty cash
Scheduling two patients at the same time with the same physician is called: - correct answer
✔✔double booking
In a small medical office, administrative supplies are generally kept: - correct answer ✔✔near
the areas where they are used
All of the following are daily opening procedures in a medical office expect: - correct answer
✔✔computers are logged off and shut down
A collection of documents that can bring to an interview is: - correct answer ✔✔portfolio
Desired professional behaviors include: - correct answer ✔✔professional appearance and
punctuality
Patients experiencing hardship may include: - correct answer ✔✔uninsured, elderly, and limited
income
