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Content of the test.........................................................................................3
Revenue management terminology.................................................................4
Calculations...................................................................................................5
Interpretation of the outcomes.......................................................................7
Rooms division terminology............................................................................9
Linen Par and outsourcing............................................................................11
Hotel management and ownership................................................................12
Managerial accounting.................................................................................14
2
,Content of the test
The test will include 15 open questions
Absolut %
e
Room and revenu management 5 33%
Terminology (room rates, market segments,
forecasting, IDS, GDS)
Calculation ADR, RevPAR, Occ% and room revenue 2
Interpretation of outcomes of the calculations and 1
explain action that need to be taken based om RM
theory
Rooms division 5 33%
Terminology (Room status, reservation, performance 2
standards
Linen par and outsourcing 1
Productivity standards calculation 1
Hotel management, -ownership and hotel brands 1
Managerial accounting 5 33%
Price elasticity 1
USALI 1
Break even analysis 1
Pricing 1
3
, Revenue management terminology
Room Rates
The prices charged for hotel rooms. These can change based on demand,
season, room type, and special deals.
Market Segments
Different groups of customers the hotel serves, like business travelers,
tourists, group bookings, or long-stay guests.
Forecasting
Predicting future hotel demand, occupancy, and revenue based on past
data, upcoming events, and trends. Helps with planning prices and
staffing.
IDS (Internet Distribution System)
Online platforms where hotel rooms are sold, like Expedia, Booking.com,
and Hotels.com.
GDS (Global Distribution System)
A computerized network used mainly by travel agents to book hotel
rooms, flights, and rental cars. Examples include Amadeus, Sabre, and
Galileo.
4
Content of the test.........................................................................................3
Revenue management terminology.................................................................4
Calculations...................................................................................................5
Interpretation of the outcomes.......................................................................7
Rooms division terminology............................................................................9
Linen Par and outsourcing............................................................................11
Hotel management and ownership................................................................12
Managerial accounting.................................................................................14
2
,Content of the test
The test will include 15 open questions
Absolut %
e
Room and revenu management 5 33%
Terminology (room rates, market segments,
forecasting, IDS, GDS)
Calculation ADR, RevPAR, Occ% and room revenue 2
Interpretation of outcomes of the calculations and 1
explain action that need to be taken based om RM
theory
Rooms division 5 33%
Terminology (Room status, reservation, performance 2
standards
Linen par and outsourcing 1
Productivity standards calculation 1
Hotel management, -ownership and hotel brands 1
Managerial accounting 5 33%
Price elasticity 1
USALI 1
Break even analysis 1
Pricing 1
3
, Revenue management terminology
Room Rates
The prices charged for hotel rooms. These can change based on demand,
season, room type, and special deals.
Market Segments
Different groups of customers the hotel serves, like business travelers,
tourists, group bookings, or long-stay guests.
Forecasting
Predicting future hotel demand, occupancy, and revenue based on past
data, upcoming events, and trends. Helps with planning prices and
staffing.
IDS (Internet Distribution System)
Online platforms where hotel rooms are sold, like Expedia, Booking.com,
and Hotels.com.
GDS (Global Distribution System)
A computerized network used mainly by travel agents to book hotel
rooms, flights, and rental cars. Examples include Amadeus, Sabre, and
Galileo.
4
