Chapter 3: 21st thinking about
leadership and management
Exam Questions and Answers
What action by a nurse-manager best demonstrates servant leadership? - Correct Answers: A.
prioritizing the interests of others over the manager's own interests
The nurse-manager who seeks to exemplify emotional intelligence should: - Correct Answers: C. regulate
his or her own emotions and those of others
The leader- manager provides oversight on a busy med surg unit. There has recently been an incident
where two nurses were not honest about neglecting a controversial new protocol and misled the leader.
How can the leader-manager best prevent similiar episodes? - Correct Answers: A. support employees
right to disagree with proposed changes
Which statement regarding the characteristics of a good leader is true? - Correct Answers: B. they may
have character flaws
To decrease overtime, the manager of a surgical unit offers nurses who get their work
finished on time for an entire 2-month period an extra day off with pay at regular time. The nurse is
enacting what model of leadership? - Correct Answers: C. prinicpal agent theory
A nurse has been hired to oversee a day surgery clinic. What action will best ensure good outcomes for
this nurse, the clients, and the employees of the clinic? - Correct Answers: D. integrate nursing
management and nursing leadership roles and practices
A new leader-manager is planning to implement the principles of strengths-based leadership after being
hired for a new position. What action will best facilitate this plan? - Correct Answers: A. creating a team
with diverse abilities and talents
A leader is applying the principles of emotional intelligence? What outcome indicates successful
application of these principles? - Correct Answers: B. emotions are used effectively
leadership and management
Exam Questions and Answers
What action by a nurse-manager best demonstrates servant leadership? - Correct Answers: A.
prioritizing the interests of others over the manager's own interests
The nurse-manager who seeks to exemplify emotional intelligence should: - Correct Answers: C. regulate
his or her own emotions and those of others
The leader- manager provides oversight on a busy med surg unit. There has recently been an incident
where two nurses were not honest about neglecting a controversial new protocol and misled the leader.
How can the leader-manager best prevent similiar episodes? - Correct Answers: A. support employees
right to disagree with proposed changes
Which statement regarding the characteristics of a good leader is true? - Correct Answers: B. they may
have character flaws
To decrease overtime, the manager of a surgical unit offers nurses who get their work
finished on time for an entire 2-month period an extra day off with pay at regular time. The nurse is
enacting what model of leadership? - Correct Answers: C. prinicpal agent theory
A nurse has been hired to oversee a day surgery clinic. What action will best ensure good outcomes for
this nurse, the clients, and the employees of the clinic? - Correct Answers: D. integrate nursing
management and nursing leadership roles and practices
A new leader-manager is planning to implement the principles of strengths-based leadership after being
hired for a new position. What action will best facilitate this plan? - Correct Answers: A. creating a team
with diverse abilities and talents
A leader is applying the principles of emotional intelligence? What outcome indicates successful
application of these principles? - Correct Answers: B. emotions are used effectively
