C432 Pre- assessment Exam
Questions and Answers
A home health agency provides care primarily to Medicare consumers. The agency is considering
expanding the range of services offered.
What is one reason this agency would be considering this strategy? - Correct Answers: To diversify its
payer mix
A hospital's chief executive officer (CEO) suddenly becomes critically ill at a pivotal stage of the hospital's
building a new wing due to open in one month. The board decided to activate the succession plan.
Why would the hospital have initiated this strategy?
To provide stability in hospital leadership - Correct Answers: To provide stability in hospital leadership
A hospital board has expressed concerns about the hospital's high nurse turnover rates. To address the
issue leadership has made a number of changes.
The HR department has developed a plan to offset this concern by proposing the following goals: -
Correct Answers: Decrease nurse to patient ratios by 20%
A hospital has created a proposed project charter that includes the hospital's timeline and milestones.
What is a benefit of including these in the charter? - Correct Answers: It provides a tool to benchmark
progress.
A hospital's strategic plan involves looking at opportunities to enhance its radiology services. The
hospital wants to purchase a portable, compact, movable MRI machine that does not enclose patients. A
market analysis has confirmed that consumer demand supports this strategic plan.
, Which type of market and competitive advantage strategy is being used in this SWOT analysis? - Correct
Answers: A broad customer base, differentiation strategy
A nursing home administrator is concerned about the number of falls occurring at the facility and wants
to reduce falls by 10% over the next six months.
Which tool is appropriate to evaluate this outcome? - Correct Answers: Dashboards
The chief executive officer of a healthcare system wants to know how effective its branding strategy is.
The CEO is given the annual report, including the following portion: - Correct Answers: Good will and
intangible assets
A CEO is interested in rewriting the organization's mission statement and has requested the annual
statement for review.
In which item on the above annual report is the mission statement found? - Correct Answers: Item 1
A large healthcare organization has decided to expand its services to a city approximately 30 miles away.
The organization has analyzed data about the demographics of the area and now must write a business
plan.
Which business plan component should the data fall under? - Correct Answers: Marketing strategy
In an effort to attract new residents, a nursing home wants to add a state-of-the-art cafeteria. A facility
director is writing a business plan to obtain funding. The director is confident that the statistics on the
market, products and services will secure proper funding.
Which component of the business plan will showcase this information? - Correct Answers: Industrial
analysis
Questions and Answers
A home health agency provides care primarily to Medicare consumers. The agency is considering
expanding the range of services offered.
What is one reason this agency would be considering this strategy? - Correct Answers: To diversify its
payer mix
A hospital's chief executive officer (CEO) suddenly becomes critically ill at a pivotal stage of the hospital's
building a new wing due to open in one month. The board decided to activate the succession plan.
Why would the hospital have initiated this strategy?
To provide stability in hospital leadership - Correct Answers: To provide stability in hospital leadership
A hospital board has expressed concerns about the hospital's high nurse turnover rates. To address the
issue leadership has made a number of changes.
The HR department has developed a plan to offset this concern by proposing the following goals: -
Correct Answers: Decrease nurse to patient ratios by 20%
A hospital has created a proposed project charter that includes the hospital's timeline and milestones.
What is a benefit of including these in the charter? - Correct Answers: It provides a tool to benchmark
progress.
A hospital's strategic plan involves looking at opportunities to enhance its radiology services. The
hospital wants to purchase a portable, compact, movable MRI machine that does not enclose patients. A
market analysis has confirmed that consumer demand supports this strategic plan.
, Which type of market and competitive advantage strategy is being used in this SWOT analysis? - Correct
Answers: A broad customer base, differentiation strategy
A nursing home administrator is concerned about the number of falls occurring at the facility and wants
to reduce falls by 10% over the next six months.
Which tool is appropriate to evaluate this outcome? - Correct Answers: Dashboards
The chief executive officer of a healthcare system wants to know how effective its branding strategy is.
The CEO is given the annual report, including the following portion: - Correct Answers: Good will and
intangible assets
A CEO is interested in rewriting the organization's mission statement and has requested the annual
statement for review.
In which item on the above annual report is the mission statement found? - Correct Answers: Item 1
A large healthcare organization has decided to expand its services to a city approximately 30 miles away.
The organization has analyzed data about the demographics of the area and now must write a business
plan.
Which business plan component should the data fall under? - Correct Answers: Marketing strategy
In an effort to attract new residents, a nursing home wants to add a state-of-the-art cafeteria. A facility
director is writing a business plan to obtain funding. The director is confident that the statistics on the
market, products and services will secure proper funding.
Which component of the business plan will showcase this information? - Correct Answers: Industrial
analysis
