ISM 3004 EXAM 1 QUESTIONS WITH ACCURATE
SOLUTIONS
Which of the following communication technologies conveys the most non-verbal
communications? -- Answer ✔✔ telepresence
What percentage of communication is non-verbal? -- Answer ✔✔ about 75%
What does the acronym "TL;DR" mean? -- Answer ✔✔ too long didn't read
Match the description on the left with the correct term on the right. -- Answer ✔✔
CODEC: the video conferencing 'system' unit. It sends and receives the audio and video
using the Internet.
Boundary: a type of microphone that sits on the desk and captures audio from all
directions
PTZ: a type of camera. One can remotely aim the camera left and right, up and down,
and for a tighter or wider shot.
In which of the following situations would email be a good choice for communicating? --
Answer ✔✔ cancelling a meeting or requesting updated project status
, Mr. Olson described a process for selecting software that will help you avoid "putting
the cart before the horse." Which of the following is the first step in that process? --
Answer ✔✔ analyze needs
You have a manager who wants to get a report that integrates data from multiple
business functions: HR, finance, purchasing, manufacturing, and others. Which of the
following types of enterprise application software would best meet that need? -- Answer
✔✔ ERP
The acronym "EULA" refers to a _____________________. -- Answer ✔✔ software
license
"There's much more to the cost of software than just the purchase price." Which of the
following acronyms best relates to that statement? -- Answer ✔✔ TCO
What percentage of IT projects fail? -- Answer ✔✔ 68%
What are the top two reasons why IT projects fail? -- Answer ✔✔ poor business
analysis & poor requirements specification
Which of the "software in flux" technologies below brings incredible flexibility by
allowing users to run Windows on a Macintosh, for example? -- Answer ✔✔
virtualization
Select all of the statements about Open Source Software (OSS) that are true. -- Answer
✔✔ an OSS product's community does the software development (programming), it has
no license cost, & with OSS you have access to the source code so you can add new
features to the program
SOLUTIONS
Which of the following communication technologies conveys the most non-verbal
communications? -- Answer ✔✔ telepresence
What percentage of communication is non-verbal? -- Answer ✔✔ about 75%
What does the acronym "TL;DR" mean? -- Answer ✔✔ too long didn't read
Match the description on the left with the correct term on the right. -- Answer ✔✔
CODEC: the video conferencing 'system' unit. It sends and receives the audio and video
using the Internet.
Boundary: a type of microphone that sits on the desk and captures audio from all
directions
PTZ: a type of camera. One can remotely aim the camera left and right, up and down,
and for a tighter or wider shot.
In which of the following situations would email be a good choice for communicating? --
Answer ✔✔ cancelling a meeting or requesting updated project status
, Mr. Olson described a process for selecting software that will help you avoid "putting
the cart before the horse." Which of the following is the first step in that process? --
Answer ✔✔ analyze needs
You have a manager who wants to get a report that integrates data from multiple
business functions: HR, finance, purchasing, manufacturing, and others. Which of the
following types of enterprise application software would best meet that need? -- Answer
✔✔ ERP
The acronym "EULA" refers to a _____________________. -- Answer ✔✔ software
license
"There's much more to the cost of software than just the purchase price." Which of the
following acronyms best relates to that statement? -- Answer ✔✔ TCO
What percentage of IT projects fail? -- Answer ✔✔ 68%
What are the top two reasons why IT projects fail? -- Answer ✔✔ poor business
analysis & poor requirements specification
Which of the "software in flux" technologies below brings incredible flexibility by
allowing users to run Windows on a Macintosh, for example? -- Answer ✔✔
virtualization
Select all of the statements about Open Source Software (OSS) that are true. -- Answer
✔✔ an OSS product's community does the software development (programming), it has
no license cost, & with OSS you have access to the source code so you can add new
features to the program
