Social Science Business Insurance
CISR AGENCY OPERATIONS EXAM 2025
NEWEST ACTUAL EXAM QUESTIONS AND
CORRECT DETAILED ANSWERS |A+ GRADED
||BRAND NEW VERSION!
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HSC 110 Florida Adjuster Licensing Practice ... ABS 360 Other Edib
Teacher 45 terms 27 terms 13 terms
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Insurance contracts are of utmost good faith, meaning all parties
Good Faith to the insurance contract must deal in good faith, declaring all
material facts in the application
Limitations on how credit Government Regulation
scoring is used in underwriting is
an example of which one of the
three topics concerning the
benefits of ethical behavior?
Credibility
Government Regulation
Public trust and confidence
Property values, protection Ethical Issues
class, other residents in the
household, and rates based on
classification or garaging
address are all areas in which
there may be __________ faced by
insurance professionals. (Peer
Standards, Apparent Authority,
Ethical Issues)
Micah is driving down the road Statute
in his Chevy and adheres to the
neighborhood speed limit of 25
MPH. By doing so, Micah is
following a ___________ (Statute,
Contract, Peer Standard)
, When the agency helps the True
customer determine the
appropriate amount of
insurance to meet their needs,
this is known as providing
adequate coverage. (T/F)
When someone is prevented True
from arguing something or
asserting a right that contradicts
what they previously said or
agreed-to by law, this is known
as estoppel. (T/F)
When it comes to ethical False
decision-making, thinking about
whether a problem has three
potentially negative
consequences means you are
"seeking out resources." (T/F)
SMART Goals - (Acronym) Specific, Measurable, Attainable, Relevant, Time-based
refers to the behaviors and attitudes of the organizations and its
Culture employees; essentially, it is the environment the agency creates
for its employees.
Agencies with few employees tend to have a flat or horizontal
structure. The staff will generally report directly to the agency
Horizontal Structure
owner or, in some cases, to an employee who also serves as the
office manager
Agencies with many employees tend to have a tiered or vertical
Vertical Structure structure. The division of job functions and responsibilities are
well defined, as are the reporting relationships
Commissions are typically the largest source of income and are a
percentage of the premium the agency earns from selling and
Commissions renewing insurance policies including those for personal lines,
commercial lines, life, health and disability, and employee
benefits.
In addition to selling insurance coverage, agencies sometimes
offer additional services for which they may be able to legally
Fee Based Services
charge a fee. Loss control, risk management, and insurance
consulting are examples of fee-based services.
Agencies also may receive income generated from the
Investment Income investment of their assets. An example of investment income
would be interest earned on a bank account.
What are some factors that The number of employees, space planning, organization of
impact how the agency agency (structure), technology (Agency Management System)
distributes its products and
serves their customers?
CISR AGENCY OPERATIONS EXAM 2025
NEWEST ACTUAL EXAM QUESTIONS AND
CORRECT DETAILED ANSWERS |A+ GRADED
||BRAND NEW VERSION!
Save
Students also studied
HSC 110 Florida Adjuster Licensing Practice ... ABS 360 Other Edib
Teacher 45 terms 27 terms 13 terms
nziokam99 Preview Rosa_Karanja2 Preview roshenax
Insurance contracts are of utmost good faith, meaning all parties
Good Faith to the insurance contract must deal in good faith, declaring all
material facts in the application
Limitations on how credit Government Regulation
scoring is used in underwriting is
an example of which one of the
three topics concerning the
benefits of ethical behavior?
Credibility
Government Regulation
Public trust and confidence
Property values, protection Ethical Issues
class, other residents in the
household, and rates based on
classification or garaging
address are all areas in which
there may be __________ faced by
insurance professionals. (Peer
Standards, Apparent Authority,
Ethical Issues)
Micah is driving down the road Statute
in his Chevy and adheres to the
neighborhood speed limit of 25
MPH. By doing so, Micah is
following a ___________ (Statute,
Contract, Peer Standard)
, When the agency helps the True
customer determine the
appropriate amount of
insurance to meet their needs,
this is known as providing
adequate coverage. (T/F)
When someone is prevented True
from arguing something or
asserting a right that contradicts
what they previously said or
agreed-to by law, this is known
as estoppel. (T/F)
When it comes to ethical False
decision-making, thinking about
whether a problem has three
potentially negative
consequences means you are
"seeking out resources." (T/F)
SMART Goals - (Acronym) Specific, Measurable, Attainable, Relevant, Time-based
refers to the behaviors and attitudes of the organizations and its
Culture employees; essentially, it is the environment the agency creates
for its employees.
Agencies with few employees tend to have a flat or horizontal
structure. The staff will generally report directly to the agency
Horizontal Structure
owner or, in some cases, to an employee who also serves as the
office manager
Agencies with many employees tend to have a tiered or vertical
Vertical Structure structure. The division of job functions and responsibilities are
well defined, as are the reporting relationships
Commissions are typically the largest source of income and are a
percentage of the premium the agency earns from selling and
Commissions renewing insurance policies including those for personal lines,
commercial lines, life, health and disability, and employee
benefits.
In addition to selling insurance coverage, agencies sometimes
offer additional services for which they may be able to legally
Fee Based Services
charge a fee. Loss control, risk management, and insurance
consulting are examples of fee-based services.
Agencies also may receive income generated from the
Investment Income investment of their assets. An example of investment income
would be interest earned on a bank account.
What are some factors that The number of employees, space planning, organization of
impact how the agency agency (structure), technology (Agency Management System)
distributes its products and
serves their customers?
