TRAVEL INDUSTRY COUNCIL OF ONTARIO
(TICO) FINAL EXAM AND PRACTICE EXAM
QUESTIONS 2025 ACTUAL EXAM COMPLETE
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TICO is funded by: c. Ontario registrants
a. the Ontario government
b. consumers
c. Ontario registrants
d. the Canadian travel industry
TICO works with consumers to a. they are aware of their rights under Travel Industry Act, 2002
ensure that
a. they are aware of their rights
under Travel Industry Act, 2002
b. they take their vacations in
Ontario
c. the travel industry is
promoted to consumers
d. consumers receive the lowest
price from travel agents
TICO enhances industry b. maintaining an informative and up-to-date website
professionalism in many ways,
including
a. offering courses to travel
counsellors to enhance their skill
b. maintaining an informative
and up-to-date website
c. encouraging consumers to
consider a career in travel
d. working with end suppliers
,The registration and inspection d. the Travel Industry Council of Ontario (TICO)
of travel businesses in Ontario is
conducted by
a. the federal government
b. International Air Transport
Association (IATA)
c. the Ministry of Consumer
Services
d. the Travel Industry Council of
Ontario (TICO)
The Travel Industry Act, 2002 b. a person who sells travel services provided by another person
defines travel agent as
a. a person who owns and
operates a travel service
b. a person who sells travel
services provided by another
person
c. a person who sells travel
services to other travel agents
and wholesalers
d. a person who conducts
sightseeing tours
The Travel Industry b. Manitoba consumers who purchase travel from an Ontario
Compensation Fund applies to travel agency
a. Ontario consumers who
purchase travel from any travel
agency in Canada
b. Manitoba consumers who
purchase travel from an Ontario
travel agency
c. Manitoba consumers who
purchase from a local agency
that has a branch agency in
Ontario
d. Ontario consumers who travel
exclusively in Ontario
In cases where the Registrar b. immediately
issues a false advertising order
because a registrant's
advertising violates the Act,
when does the order take
effect?
a. on the date the advertisement
would next have appeared
b. immediately
c. one week after the order is
issued
d. one month after the order is
issued
,ABC agency is promoting a d. yes, as long as the drawing is accurate and the representation
resort on its website. It has states that the drawing is not a photograph
included an artist's drawing of
the resort as part of the
representation. Would TICO
approve of this?
a. no, because only
photographs may be used in a
representation
b. yes, as long as the
representation states that the
drawing is fairly accurate
c. no, unless the date on which
the drawing was made is
included
d. yes, as long as the drawing is
accurate and the representation
states that the drawing is not a
photograph
When a travel agent publishes a d. All taxes except PST, GST and HST
price in a tour brochure or
similar representation, Ontario
Regulation 26/05 demands that
he or she show
a. Provincial Sales Tax (PST)
b. Goods and Services Tax (GST)
c. Harmonized Sales Tax (HST)
d. All taxes except PST, GST and
HST
The statement included on the b. 5% before the customer has paid in full
customer's invoice says that
price increases are permitted.
The customer will have to pay
more if the price is increased by
a. 7% after the customer has
paid in full
b. 5% before the customer has
paid in full
c. 10% before the customer has
paid in full
d. 8% before the customer has
paid in full
, Joe Smith purchases travel c. 25 hours
services from ABC agency,
which includes a scheduled
flight. Joe may be entitled to a
full immediate refund or
comparable alternative travel
services if the scheduled flight is
delayed by
a. 12 hours
b. 25 hours because of a severe
snow storm
c. 25 hours
d. 12 hours because of safety
considerations
Whose responsibility is it to c. registrant
check that a client's
accommodation is going to be
in the same condition as when it
was described to the client at
the time of purchase?
a. client
b. Registrar
c. registrant
d. hotel supplying the
accommodation
Which item takes precedence c. trip completion
over other claims on the Travel
Industry Compensation Fund?
Payments for
a. immediate departure
b. trip interruption
c. trip completion
d. a major event