ECSA 102 PRINTING EXAM (ACTUAL 2025)
QUESTIONS AND VERIFIED ANSWERS GRADE
A+
Which of the following are issues that could be related to your
print drivers? Choose all that apply.
A. A job prints successfully but is malformatted
B. The spooler hangs while a print job is being processed
C. Your print jobs aren't leaving the Print Job Creation Queue
D. Print job data cannot successfully be saved to Web BLOB -
<<<Answers>>>A and B are correct. Driver issues can result
in the print spooler hanging, as well as printout being
formatted incorrectly.
For what type of issue is it most appropriate to use Caretaker?
Choose one.
A. When jobs are failing to render in EPS
B. When images are missing from printouts
C. When locating print jobs and their statuses
D. When EPS is stalling while spooling print jobs -
<<<Answers>>>D is correct. We use Caretaker to capture
data from our Print Format servers when EPS stalls due to
spooling issues.
, How can you tell if the Epic Print Service is NOT running
after initiating a graceful shutdown?
Choose all that apply.
A. The Manage Services tool in Kuiper says the service is
STOPPED
B. The Manage Services tool in Kuiper says the service is
STOPPING
C. A green checkmark appears to confirm the action is
completed
D. The Stop button is red and clickable - <<<Answers>>>A
and C are correct. Until Kuiper shows stopped as the status,
EPS is still processing print jobs, and
thus is still running. When Kuiper completes the action, it will
give a green checkmark.
Print Log - <<<Answers>>>The Print Log allows you to
search for jobs in a variety of ways. Once you load a primary
search filter, you
can create a noPrompt search that can be reused later.
This is the same Print Log that we accessed through the EPR
End-toEnd Test - <<<Answers>>>Tests from Hyperspace to a
print job.
Print Job Inspector - <<<Answers>>>Review print jobs'
metadata, raw data, and logs, as well as preview and print jobs
QUESTIONS AND VERIFIED ANSWERS GRADE
A+
Which of the following are issues that could be related to your
print drivers? Choose all that apply.
A. A job prints successfully but is malformatted
B. The spooler hangs while a print job is being processed
C. Your print jobs aren't leaving the Print Job Creation Queue
D. Print job data cannot successfully be saved to Web BLOB -
<<<Answers>>>A and B are correct. Driver issues can result
in the print spooler hanging, as well as printout being
formatted incorrectly.
For what type of issue is it most appropriate to use Caretaker?
Choose one.
A. When jobs are failing to render in EPS
B. When images are missing from printouts
C. When locating print jobs and their statuses
D. When EPS is stalling while spooling print jobs -
<<<Answers>>>D is correct. We use Caretaker to capture
data from our Print Format servers when EPS stalls due to
spooling issues.
, How can you tell if the Epic Print Service is NOT running
after initiating a graceful shutdown?
Choose all that apply.
A. The Manage Services tool in Kuiper says the service is
STOPPED
B. The Manage Services tool in Kuiper says the service is
STOPPING
C. A green checkmark appears to confirm the action is
completed
D. The Stop button is red and clickable - <<<Answers>>>A
and C are correct. Until Kuiper shows stopped as the status,
EPS is still processing print jobs, and
thus is still running. When Kuiper completes the action, it will
give a green checkmark.
Print Log - <<<Answers>>>The Print Log allows you to
search for jobs in a variety of ways. Once you load a primary
search filter, you
can create a noPrompt search that can be reused later.
This is the same Print Log that we accessed through the EPR
End-toEnd Test - <<<Answers>>>Tests from Hyperspace to a
print job.
Print Job Inspector - <<<Answers>>>Review print jobs'
metadata, raw data, and logs, as well as preview and print jobs
