1|Page
WGU CHANGE MANAGEMENT AND INNOVATION-C208
ASSESSMENT V1 2025 |BRAND NEW EXAM WITH
ACTUAL QUESTIONS AND CORRECT ANSWERS
Which three individuals within an organization could play the role of change agent
- Correct-answer-ceo
consultant
employee
Which of the eight steps described by Kotter is the first step a change leader takes
when implementing a change - Correct-answer-Establishing a sense of urgency
Place the stages of Everett Roger's Diffusion of Innovation model in order from 1
(earliest stage) to 5 (latest stage) - Correct-answer-knowledge
persuasion
decision
implementation
confirmation
, 2|Page
The head of human resources of a large company is considering changes to the
employee benefits program but is unsure how the employees will respond to
these changes
Which type of change model should this person employ? - Correct-answer-
Descriptive
Which two statements characterize low end disruption - Correct-answer-it is an
innovation that is good enough
it evolves over time into a product with more features
Which approaches would be appropriate for communicating change initiatives?
Choose 2 answers - Correct-answer-Communicating change initiatives through
email
Explaining why the change is needed
What is essential for a leader to communicate when undertaking organizational
change? - Correct-answer-a consistent vision of the end result of the change
how should training be viewed during organizational change - Correct-answer-as
a worthwhile investment in a successful transition
WGU CHANGE MANAGEMENT AND INNOVATION-C208
ASSESSMENT V1 2025 |BRAND NEW EXAM WITH
ACTUAL QUESTIONS AND CORRECT ANSWERS
Which three individuals within an organization could play the role of change agent
- Correct-answer-ceo
consultant
employee
Which of the eight steps described by Kotter is the first step a change leader takes
when implementing a change - Correct-answer-Establishing a sense of urgency
Place the stages of Everett Roger's Diffusion of Innovation model in order from 1
(earliest stage) to 5 (latest stage) - Correct-answer-knowledge
persuasion
decision
implementation
confirmation
, 2|Page
The head of human resources of a large company is considering changes to the
employee benefits program but is unsure how the employees will respond to
these changes
Which type of change model should this person employ? - Correct-answer-
Descriptive
Which two statements characterize low end disruption - Correct-answer-it is an
innovation that is good enough
it evolves over time into a product with more features
Which approaches would be appropriate for communicating change initiatives?
Choose 2 answers - Correct-answer-Communicating change initiatives through
Explaining why the change is needed
What is essential for a leader to communicate when undertaking organizational
change? - Correct-answer-a consistent vision of the end result of the change
how should training be viewed during organizational change - Correct-answer-as
a worthwhile investment in a successful transition
