Why are strategies important in an organization?
They have a major impact on performance relative to competitors.
How do managers identify and determine the process they want to use to create
competitive advantage?
strategy-making
Who is responsible for managing the strategy-making process and its implementation?
Leadership
Why is competitive advantage an important part of creating profitability in a firm?
It allows the firm to outperform rivals.
Why should maximizing shareholder value be the primary goal of profit-making
companies?
to provide risk capital to shareholders
What do shareholders expect managers to deliver through strategic leadership?
high profitability and sustainable profit growth
How do strategic leaders use a business model to create competitive advantage?
to see how strategies will work together to achieve goals
In what way is a company's performance affected by the industry in which it competes?
Different industries have different competitive conditions.
Why is the profitability and profit growth of a company based on its relative success in
its industry and not on how much profit is made?
Different industries are characterized by different competitive conditions.
What is the role of the CEO as a corporate-level manager?
to oversee strategies for the entire organization
How do general managers ensure their business units support the overall goals of the
company?
by developing strategies that support corporate objectives
Why are functional-level managers in a unique position to generate ideas for major
strategies of a company?
They are closest to the customer.
, How does the strategy-making process typically end?
with the design of control systems to implement the strategy
Why is a customer-oriented approach to formulating a mission more effective than a
product-oriented business definition?
A customer-oriented approach helps safeguard the company from shifts in demand.
Which value or attribute can lead to higher performance and more success?
encouraging entrepreneurial behavior
What should be a manager's focus when setting up goals to increase the long-term
performance and competitiveness of the organization?
issues such as customer satisfaction and efficiency
Why is it important that managers monitor the feedback loop?
It provides information for future strategy formulation.
How can managers most effectively implement strategies in a way that maximizes
profitability ethically and legally?
use governance systems that focus on culture and control systems
Why do critics claim that formal planning systems are not effective?
The world is unpredictable
When would the ability for lower-level managers to formulate and alter strategic
priorities be especially important?
when radical new technology is introduced in the industry
According to Henry Mintzberg's model of strategy development, why do many planned
strategies fail to be implemented?
Managers did not anticipate changes in the environment.
How can top-level managers develop more effective strategic plans?
include formal planning and emergent strategies
What is one of the biggest advantages to scenario planning in terms of strategic
management?
Managers are forced to think outside the box.
Why is the ivory tower concept of planning less effective than a decentralized
approach?
It ignores the importance of autonomous action.
Why might a manager who uses simple analogies to explain complex issues create
problems in the decision-making process?
The analogy might not be valid.