GEB3213 EXAM 2025 QUESTIONS AND
ANSWERS
According to Debra Fair (Insider Perspective in Chapter 1), thinking about ________ should be
performed after thinking about the other issues. - ANS the tactics
All of the following statements about communication are true except: - ANS Establishing
goals is a prerequisite to communication practices.
Ideally the communication process ends with the - ANS feedback
According to the text, we interpret stimuli based on all of the following except - ANS one's
age
Which of the following creates the need for someone to initiate communication? -
ANS stimulus
Example of an internal stimulus - ANS You dream about an idea for a new commercial to
promote your company's product.
Which of the following could be a stimulus in business? - ANS All of the above
An example of a stimulus for communicating in business might be - ANS All of the above
Copyright ©2025 BRIGHTSTARS ALL RIGHTS RESERVED 1
,All of the following are examples of filters except - ANS a communication medium
A person's unique perception of reality acts as a _____ when interpreting a stimulus. -
ANS filter
Interpretation of a stimulus takes place in or at the - ANS filter
Which of the following is an example of the message component of communication? - ANS a
decision is made to relay specific information to someone
The extent to which a communication effort reaches its desired goal depends directly on how
well you construct - ANS the message
The information that is communicated is called the - ANS the message
Identify an example of an oral medium. - ANS press conference
If you look puzzled as a coworker tries to explain the company's new sick-leave policy, you are -
ANS using a nonverbal medium to filter the message.
Which component is not required for communication to take place? - ANS feedback
Which of these statements about the destination component of communication is not correct?
- ANS Once the message enters the receiver's sensory environment, it becomes a filter for
that person.
When a message you transmit reaches its destination, it becomes - ANS A stimulus for the
receiver
Copyright ©2025 BRIGHTSTARS ALL RIGHTS RESERVED 2
, What statement about the destination component of communication is not correct? -
ANS Communication occurs once the message enters the reader's sensory environment.
Why might oral communication be more advantageous than written communication? -
ANS all of these
By definition, an orderly and objective presentation of information that assists in decision
making and problem solving is - ANS Reports
What causes most oral communication problems in business? - ANS poor listening
Which of the following can oral communication not help you accomplish? - ANS provide a
permanent record of the message you are conveying
Which of the following is the first verbal barrier that can occur in the communication process? -
ANS inadequate knowledge or vocabulary
The literal meaning of a word is - ANS the denotative meaning.
Which of the following is a verbal barrier to communication? - ANS Two individuals have
different perceptions of a manager's comments based on their personal experiences with her
inappropriate use of expressions
As if (meaning in your dreams) is an example of - ANS slang
Your supervisor requests a report recommending which computer to install in your offices.
What barrier arises if you use abbreviations like "RAM" and "GB" that the supervisor does not
understand? - ANS inadequate knowledge or vocabulary
Copyright ©2025 BRIGHTSTARS ALL RIGHTS RESERVED 3
ANSWERS
According to Debra Fair (Insider Perspective in Chapter 1), thinking about ________ should be
performed after thinking about the other issues. - ANS the tactics
All of the following statements about communication are true except: - ANS Establishing
goals is a prerequisite to communication practices.
Ideally the communication process ends with the - ANS feedback
According to the text, we interpret stimuli based on all of the following except - ANS one's
age
Which of the following creates the need for someone to initiate communication? -
ANS stimulus
Example of an internal stimulus - ANS You dream about an idea for a new commercial to
promote your company's product.
Which of the following could be a stimulus in business? - ANS All of the above
An example of a stimulus for communicating in business might be - ANS All of the above
Copyright ©2025 BRIGHTSTARS ALL RIGHTS RESERVED 1
,All of the following are examples of filters except - ANS a communication medium
A person's unique perception of reality acts as a _____ when interpreting a stimulus. -
ANS filter
Interpretation of a stimulus takes place in or at the - ANS filter
Which of the following is an example of the message component of communication? - ANS a
decision is made to relay specific information to someone
The extent to which a communication effort reaches its desired goal depends directly on how
well you construct - ANS the message
The information that is communicated is called the - ANS the message
Identify an example of an oral medium. - ANS press conference
If you look puzzled as a coworker tries to explain the company's new sick-leave policy, you are -
ANS using a nonverbal medium to filter the message.
Which component is not required for communication to take place? - ANS feedback
Which of these statements about the destination component of communication is not correct?
- ANS Once the message enters the receiver's sensory environment, it becomes a filter for
that person.
When a message you transmit reaches its destination, it becomes - ANS A stimulus for the
receiver
Copyright ©2025 BRIGHTSTARS ALL RIGHTS RESERVED 2
, What statement about the destination component of communication is not correct? -
ANS Communication occurs once the message enters the reader's sensory environment.
Why might oral communication be more advantageous than written communication? -
ANS all of these
By definition, an orderly and objective presentation of information that assists in decision
making and problem solving is - ANS Reports
What causes most oral communication problems in business? - ANS poor listening
Which of the following can oral communication not help you accomplish? - ANS provide a
permanent record of the message you are conveying
Which of the following is the first verbal barrier that can occur in the communication process? -
ANS inadequate knowledge or vocabulary
The literal meaning of a word is - ANS the denotative meaning.
Which of the following is a verbal barrier to communication? - ANS Two individuals have
different perceptions of a manager's comments based on their personal experiences with her
inappropriate use of expressions
As if (meaning in your dreams) is an example of - ANS slang
Your supervisor requests a report recommending which computer to install in your offices.
What barrier arises if you use abbreviations like "RAM" and "GB" that the supervisor does not
understand? - ANS inadequate knowledge or vocabulary
Copyright ©2025 BRIGHTSTARS ALL RIGHTS RESERVED 3
