ACTUAL QUESTIONS AND CORRECT DETAILED
ANSWERS || ALREADY GRADED A+ <BRAND
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Convergent thinking - answer-Relies on reason and logic to find the one best
answer to a question
Divergent thinking - answer-Focuses on producing a broad variety of ideas
interpersonal communication - answer-the exchange of thoughts, feelings, and
beliefs between two or more people
Proof: Read aloud, print your work for a different view on your words, don't
rely on the computer, get an outside perspective.
common errors in writing - answer-spelling, grammar, vocabulary, style,
format
Business Writing Process - answer-Prepare > Produce > Proof
Business Writing Process: Prepare Element - answer-The purpose
,The reader
The information
Outlining
Business Writing Process: Produce Element - answer-Create first draft
Remove distractions
Utilize templates
Stop self-criticism
Take breaks
Business Writing Process: Proof Element - answer-Read aloud
Don't rely on computer
Get an outside perspective
Business Writing Process: Common Errors / Mistakes - answer-Spelling
Grammar
Vocabulary
Style
Format
Email Etiquette Elements - answer-Choose recipients carefully
Create effective subject
,Use proper etiquette (greetings and closings)
Simplify and shorten
Use formatting features (with caution)
Robert's Rules of Order: Orders of the Day (Agenda) - answer-A call to adhere
to the agenda (a deviation from the agenda requires Suspending the Rules)
Robert's Rules of Order: Point of Order - answer-Infraction of the rules, or
improper decorum in speaking. Must be raised immediately after the error is
made
Robert's Rules of Order: Main Motion - answer-Brings new business (next item
on the agenda) before the assembly
Robert's Rules of Order: Divide the Question - answer-Divides a motion into
two or more separate motions (must be able to stand on their own)
Robert's Rules of Order: Amend - answer-Inserting or striking out words or
paragraphs, or substituting whole paragraphs or resolutions
Robert's Rules of Order: Withdraw/Modify Motion - answer-Applies only after
the question is stated; mover can accept an amendment without obtaining the
floor
, Robert's Rules of Order: Commit/Refer/Recommit to Committee - answer-
State the committee to receive the question or resolution; if a committee
exists, include the size of committee desired and method of selecting the
members (election or appointment)
Robert's Rules of Order: Extend Debate - answer-Applies only to the
immediately pending question; extends until a certain time or for a certain
period of time
Robert's Rules of Order: Limit Debate - answer-Closing debate at a certain
time, or limiting to a certain period of time
Robert's Rules of Order: Postpone to a Certain Time - answer-State the time
the motion or agenda will be resumed
Robert's Rules of Order: Object to Consideration - answer-Objection must be
stated before discussion or another motion is stated
Four principles:
1. instead of executing tasks based on habit or past practice, work processes
should be studied to determine the most efficient way to perform specific
tasks.
2. Workers should be assigned to their jobs based on their capabilities and
motivation.