BANK AND GUIDE WITH ANSWERS
The Nurse is interviewing their patient. The nurse states "Can you tell me
exactly what you feel when you are having difficulty catching your breath?"
Which of the following communication techniques is the nurse utilizing?
A) Attending to cues
B) Paraphrasing
C) Focusing
D) Summarazing
C) Focusing
The nurse is obtaining a family health history when the client reports that a
grandparent has type 1 diabetes. Where can the nurse document this
information?
A) Present health/ illness
B) Family Genogram
C) Past Medical History
D) Health Belief Model
B) Family Genogram
The Nurse is interviewing a patient with acute pain. Which of the following
actions by the nurse should be preformed first?
A) Attempt to reduce the pain and complete the interview later
B) Interview the family to get the information needed
C) Document why the interview could not be completed at this time
,D) Proceed very quickly with the interview
A) Attempt to reduce the pain and complete the interview later
The nurse is interviewing her patient. The nurse says to the client "It sounds
like you do not like your new job because it is more stressful than you
anticipated." Which of the following types of communication is the nurse
utilizing?
A) Questioning
B) Paraphrasing
C) Attending
D) Listening
B) Paraphrasing
In an interview, the nurse may find it necessary to take notes to aid his or
her memory later. Which statement is true regarding note-taking?
A) Note-taking may impede the nurse's observation of the patient's
nonverbal behaviors.
B) Note-taking allows the patient to continue at his or her own pace as the
nurse records what is said.
C) Note-taking allows the nurse to shift attention away from the patient,
resulting in an increased comfort level.
D) Note-taking allows the nurse to break eye contact with the patient, which
may increase his or her level of comfort.
A) Note-taking may impede the nurse's observation of the patient's
nonverbal behaviors.
,Page: 31 Some use of history forms and note-taking may be unavoidable. But
be aware that note-taking during the interview has disadvantages. It breaks
eye contact too often, and it shifts attention away from the patient, which
diminishes his or her sense of importance. It also may interrupt the patient's
narrative flow, and it impedes the observation of the patient's nonverbal
behavior.
See an expert-written answer
During an interview, the nurse states, "You mentioned shortness of breath.
Tell me more about that." Which verbal skill is used with this statement?
A) Reflection
B) Facilitation
C) Direct question
D) Open-ended question
D) Open-ended question
Page: 32 The open-ended question asks for narrative information. It states
the topic to be discussed but only in general terms. The nurse should use it
to begin the interview, to introduce a new section of questions, and
whenever the person introduces a new topic.
A nurse is taking complete health histories on all of the patients attending a
wellness workshop. On the history form, one of the written questions asks,
"You don't smoke, drink, or take drugs, do you?" This question is an example
of:
A) talking too much.
B) using confrontation.
, C) using biased or leading questions.
D) using blunt language to deal with distasteful topics.
C) using biased or leading questions.
Page: 36 This is an example of using leading or biased questions. Asking,
"You don't smoke, do you?" implies that one answer is "better" than another.
If the person wants to please someone, he or she is either forced to answer
in a way corresponding to their implied values or is made to feel guilty when
admitting the other answer.
During an interview, a parent of a hospitalized child is sitting in an open
position. As the interviewer begins to discuss his son's treatment, however,
he suddenly crosses his arms against his chest and crosses his legs. This
would suggest that the parent is:
A) just changing positions.
B) more comfortable in this position.
C) tired and needs a break from the interview.
D) uncomfortable talking about his son's treatment.
D) uncomfortable talking about his son's treatment.
Page: 37 Note the person's position. An open position with the extension of
large muscle groups shows relaxation, physical comfort, and a willingness to
share information. A closed position with the arms and legs crossed tends to
look defensive and anxious. Note any change in posture. If a person in a
relaxed position suddenly tenses, it suggests possible discomfort with the
new topic.
See an expert-written answer