BMGT Final Exam 2025– Instructor-Approved –
High-Scoring Submission
coalition tactics - ✔✔getting others to support your effort to persuade someone
pressure - ✔✔demanding compliance or using intimidation or threats
legitimizing tactics - ✔✔basing a request on one's positional authority and/or stressing the request is in
accordance with organizational policies and rules
most effective influence tactics - ✔✔-rational persuasion
-inspirational appeals
-consultation
least effective influence tactics - ✔✔pressure
Combining tactics does what to effectiveness - ✔✔increases
key causes of political behavior - ✔✔Organizational justice
trust in co-workers
uncertainty
group - ✔✔2 or more freely interacting individuals who share norms and goals have a common identity
formal groups - ✔✔assigned by the organization to accomplish specific goals
fulfill 2 basic functions: Organizational and individual
informal groups - ✔✔Overriding purpose for meeting is friendship or common interest
, group roles - ✔✔expected behaviors for members of the group
task roles - ✔✔keep the group on track
maintenance roles - ✔✔keep the group together
norms - ✔✔the attitudes, opinions, feelings, or actions shared by members of the group that guide
behavior
creation of norms - ✔✔can emerge on their own
can be purposefully created
groups develop in stages - ✔✔1. Forming
2. Storming
3. Norming
4. Performing
5. Adjourning
forming - ✔✔uncertain about their roles
trust is low
storming - ✔✔conflict arise
subtle rebellion
testing
how to fit into power structure
norming - ✔✔cohesive group
High-Scoring Submission
coalition tactics - ✔✔getting others to support your effort to persuade someone
pressure - ✔✔demanding compliance or using intimidation or threats
legitimizing tactics - ✔✔basing a request on one's positional authority and/or stressing the request is in
accordance with organizational policies and rules
most effective influence tactics - ✔✔-rational persuasion
-inspirational appeals
-consultation
least effective influence tactics - ✔✔pressure
Combining tactics does what to effectiveness - ✔✔increases
key causes of political behavior - ✔✔Organizational justice
trust in co-workers
uncertainty
group - ✔✔2 or more freely interacting individuals who share norms and goals have a common identity
formal groups - ✔✔assigned by the organization to accomplish specific goals
fulfill 2 basic functions: Organizational and individual
informal groups - ✔✔Overriding purpose for meeting is friendship or common interest
, group roles - ✔✔expected behaviors for members of the group
task roles - ✔✔keep the group on track
maintenance roles - ✔✔keep the group together
norms - ✔✔the attitudes, opinions, feelings, or actions shared by members of the group that guide
behavior
creation of norms - ✔✔can emerge on their own
can be purposefully created
groups develop in stages - ✔✔1. Forming
2. Storming
3. Norming
4. Performing
5. Adjourning
forming - ✔✔uncertain about their roles
trust is low
storming - ✔✔conflict arise
subtle rebellion
testing
how to fit into power structure
norming - ✔✔cohesive group
