NEWEST ACTUAL EXAM COMPREHENSIVE
QUESTIONS AND VERIFIED ANSWERS
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When a patient's illness results in an unusually high amount of medical
bills not covered by insurance or other patient pay resources, what type
of account is created - ✔✔✔ Correct Answer > catastrophic charity
What is a benefit of insurance verification? - ✔✔✔ Correct Answer >
Pre-certification or pre-authorization requirements are confirmed
What is true of the information the provider supplies to indicate that an
authorization for service has been received from the patient's primary
payer? - ✔✔✔ Correct Answer > It is posted on the remittance
advice by the payer
What standard claim forms are currently used by the healthcare
industry to submit claims to third-party payers? - ✔✔✔ Correct
Answer > The UB-04 and the CMS 1500
,What is an effective tool to help staff collect payments at the time of
service? - ✔✔✔ Correct Answer > Develop scripts for the process of
requesting payments
What happens when a patient receives non-emergent services from
and out-of-network provider? - ✔✔✔ Correct Answer > Patient
payment responsibility is higher
Every patient who is new to the healthcare provider must be offered
what? - ✔✔✔ Correct Answer > A printed copy of the provider's
privacy notice
How may a collection agency demonstrate its performance? - ✔✔✔
Correct Answer > Calculate the rate of recovery
Unless the patient encounter is an emergency, what is the efficient and
effective procedure for obtaining information? - ✔✔✔ Correct
Answer > Obtain the required demographic and insurance information
before services are rendered
what protocol was developed through the Patient Friendly Billing
Project? - ✔✔✔ Correct Answer > Provide information using
language that is easily understood by the average reader
, What technique is acceptable way to complete the MSP screening for a
facility situation? - ✔✔✔ Correct Answer > Ask if the patient's
current services was accident related
What is a valid reason for a payer to delay a claim? - ✔✔✔ Correct
Answer > Failure to complete authorization requirements
IF outpatient diagnostic services are provided within three days of the
admission of a Medicare beneficiary to an IPPS (Inpatient Prospective
Payment System) hospital, what must happen to these charges - ✔✔✔
Correct Answer > They must be combined with the inpatient bill and
paid under the MS-DRG system
What do large adjustments require? - ✔✔✔ Correct Answer >
Manager-level approval
What items are valid identifiers to establish a patient's identification? -
✔✔✔ Correct Answer > Photo identification, date of birth, and social
security number
What must a provider do to qualify an account as a Medicare bad
debts? - ✔✔✔ Correct Answer > Pursue the account for 120 days
and then refer it to an outside collection agency