LSUS- MBA703- SADHYA- MODULE 6
WITH COMPLETE SOLUTIONS
Business Process - ANSWER-A set of business activites performed by human actors
and/or the information system to accomplish a certain outcome
Business Process Modeling Tools - ANSWER-Business Process Modeling Notation
Data flow diagrams
Unified a modeling Language
document management system - ANSWER-a system that assists with managing,
locating, retrieving, and tracking documents
Purpose or document management system - ANSWER-Track versions and time stamps
Approvals and work flows
Communication
ERP (Enterprise Resource Planning) - ANSWER-a suite of applications called modules,
a database, and a set of inherent processes for consolidating business operations into a
single, consistent, computing platform
computer program - ANSWER-set of instructions that directs the computer to perform a
variety of tasks.
centralized database - ANSWER-A database located at a single site.
ERP Vendors - ANSWER-SAP, Oracle, Microsoft
Helpdesk Support Specialist - ANSWER-Assists end users with basic troubleshooting
CIO - ANSWER-Chief Information Officer
Functional Manager - ANSWER-responsible for only one area of organizational activity
ERP Manager - ANSWER-Individual that makes sure that the ERP system is completely
up to date, work to implement any changes to the ERP that are needed, and consult
with various user departments on needed reports or data extractions.
project manager - ANSWER-An individual who is an expert in project planning and
management, defines and develops the project plan, and tracks the plan to ensure the
project is completed on time and on budget
, Information security officer - ANSWER-Accountable for ensuring the protection of all of
the business information assets from intentional and unintentional loss, disclosure,
alteration, destruction, and unavailability.
Business Process Reengineering (BPR) - ANSWER-the analysis and redesign of
workflow within and between enterprises
Hammers Guidelines on BPR: - ANSWER-*Organize around outcomes not tasks
*Have those who use the outcomes of the process perform the process
*Merge information processing into real work that produces the information
*Treat geographically dispersed resources as if they were centralized
*Link parallel activities instead of integrating their results
*put the decision points where the work is performed, and build controls into the process
*Capture information a the source
ISO 9000 - ANSWER-the common name given to quality management and assurance
standards
Systems Analyst Role - ANSWER-focuses on IS issues. This person develops ideas
and suggestions for ways that IT can support and improve business processes and
helps designs new business processes and policies.
Database Administrator (DBA) - ANSWER-the person responsible for coordinating,
controlling, and managing the database
programmer - ANSWER-A person who writes and tests computer programs.
computer engineer - ANSWER-A profession that involves the understanding and design
of computers and computational processes.
Hardware Engineer - ANSWER-designs hardware components, such as
microprocessors.
software engineer - ANSWER-A person responsible for the development of computer
software.
systems engineer - ANSWER-person who designs and installs computer systems...
usually integrates hardware and software
Network Engineer - ANSWER-An individual who manages and maintains a network
infrastructure.
Outsourcing - ANSWER-A decision by a corporation to turn over much of the
responsibility for production to independent suppliers.
Who wrote "diffusion of innovation" - ANSWER-Everett Rogers
WITH COMPLETE SOLUTIONS
Business Process - ANSWER-A set of business activites performed by human actors
and/or the information system to accomplish a certain outcome
Business Process Modeling Tools - ANSWER-Business Process Modeling Notation
Data flow diagrams
Unified a modeling Language
document management system - ANSWER-a system that assists with managing,
locating, retrieving, and tracking documents
Purpose or document management system - ANSWER-Track versions and time stamps
Approvals and work flows
Communication
ERP (Enterprise Resource Planning) - ANSWER-a suite of applications called modules,
a database, and a set of inherent processes for consolidating business operations into a
single, consistent, computing platform
computer program - ANSWER-set of instructions that directs the computer to perform a
variety of tasks.
centralized database - ANSWER-A database located at a single site.
ERP Vendors - ANSWER-SAP, Oracle, Microsoft
Helpdesk Support Specialist - ANSWER-Assists end users with basic troubleshooting
CIO - ANSWER-Chief Information Officer
Functional Manager - ANSWER-responsible for only one area of organizational activity
ERP Manager - ANSWER-Individual that makes sure that the ERP system is completely
up to date, work to implement any changes to the ERP that are needed, and consult
with various user departments on needed reports or data extractions.
project manager - ANSWER-An individual who is an expert in project planning and
management, defines and develops the project plan, and tracks the plan to ensure the
project is completed on time and on budget
, Information security officer - ANSWER-Accountable for ensuring the protection of all of
the business information assets from intentional and unintentional loss, disclosure,
alteration, destruction, and unavailability.
Business Process Reengineering (BPR) - ANSWER-the analysis and redesign of
workflow within and between enterprises
Hammers Guidelines on BPR: - ANSWER-*Organize around outcomes not tasks
*Have those who use the outcomes of the process perform the process
*Merge information processing into real work that produces the information
*Treat geographically dispersed resources as if they were centralized
*Link parallel activities instead of integrating their results
*put the decision points where the work is performed, and build controls into the process
*Capture information a the source
ISO 9000 - ANSWER-the common name given to quality management and assurance
standards
Systems Analyst Role - ANSWER-focuses on IS issues. This person develops ideas
and suggestions for ways that IT can support and improve business processes and
helps designs new business processes and policies.
Database Administrator (DBA) - ANSWER-the person responsible for coordinating,
controlling, and managing the database
programmer - ANSWER-A person who writes and tests computer programs.
computer engineer - ANSWER-A profession that involves the understanding and design
of computers and computational processes.
Hardware Engineer - ANSWER-designs hardware components, such as
microprocessors.
software engineer - ANSWER-A person responsible for the development of computer
software.
systems engineer - ANSWER-person who designs and installs computer systems...
usually integrates hardware and software
Network Engineer - ANSWER-An individual who manages and maintains a network
infrastructure.
Outsourcing - ANSWER-A decision by a corporation to turn over much of the
responsibility for production to independent suppliers.
Who wrote "diffusion of innovation" - ANSWER-Everett Rogers
