BUSINESS MAIL ACADEMY EXAM
QUESTIONS WITH COMPLETE
ANSWERS
Sets the policies, regulations and procedures governing domestic mail services.
Arranged by (Module, Unit, Topic and Subtopic) - ANSWER-DMM
Postal Operation Manual: Internal Operating Procedures / Retail Services, Customer
Services, Collection Services, Delivery Services, Transportation and Quality Control
- ANSWER-POM
Ancillary Service Endorsements (ASE) - ANSWER-Change Service Requested
Return Service Requested
Address Service Requested
Forwarding Service Requested
Temp-Return Service Requested
Electronic Service Requested
(CRAFTE)
Not allowed on mail-pieces bearing Simplified, Occupant, or Exceptional address
format. - ANSWER-(ASE) Ancillary Service Endorsements
Charged on Presorted USPS Marketing Mail when an unforwardable or
undeliverable piece is returned to the sender and the piece is endorsed as Address
Service Requested or Forwarding Service Requested. - ANSWER-Weighted Fee
Complete distribution (100%) to each family or boxholder on a rural or highway
contract route at any Post Office and/or to all Post Office boxholders at a Post Office
without city carrier service. - ANSWER-Simplified Address
Eligibility: handwritten, typewritten, bills and statements of account, personal
information, sealed or otherwise closed against inspection. - ANSWER-First-Class
mail
Minimum frequency (4X annually), continuity from issue to issue. Purpose -
transmission of information. - ANSWER-Periodicals
- Mailers are required to apply unique Intelligent Mail
barcodes on their mailpieces
- Mailers must apply a unique Intelligent Mail barcode
on handling units (tray and sack labels)
- Mailers must apply a unique Intelligent Mail barcode
on container labels
- These barcodes must remain unique for 45 days
- Mailers must submit electronic documentation
- Mailers must use the FAST system to schedule
,appointments for drop shipment - ANSWER-Full-Service Option
Automated mailings must be 100% Intelligent Mail barcoded - ANSWER-True
If the piece bears any name and return address, it must be that of the authorized
organization
The identification must be shown either on the outside, or in a prominent location on
the material being mailed - ANSWER-Authorized nonprofit organization identification
Religious, Scientific, Veterans, Philanthropic, Labor, Educational, Agricultural,
Fraternal - ANSWER-Eligible organizations for nonprofit mail use
Postal personnel are NOT AUTHORIZED to make corrections for the mailer -
ANSWER-True
The sample of mail used to complete PS Form 2866 is selected by using the
_____________________ - ANSWER-Sample Selection Matrix
Sample Selection Matrix - ANSWER-provides a report of containers to select based
on the number of containers in the mailing
Weight verification - ANSWER-PS Form 8040 used to verify the mailer's piece count
Gross weight minus tare weight equals net weight
Net weight divided by single piece weight equals total number of pieces in the
mailing
Determine USPS piece weight - ANSWER-Place the sample on the scale (at least
10 pieces)
Divide the total weight by the number of pieces in the sample
Enhanced Carrier Route - ANSWER-Must be marked by ECRLOT or ECRWSH or
ECRWSS
- ECRLOT .. 10 pieces to CRRT receives the Basic
Price
- ECRWSH .. High Density 125 pieces per carrier's
route
- ECRWSH Plus .. HDP 300 pieces per carrier's
route
- ECRWSS .. 75% / All residential and business
customers (total possible deliveries)
90% / All residential customers
100% / With Simplified address format
Move Update - ANSWER-The standard for updating names and addresses on mail-
pieces, and is required for mailers to obtain discounted prices for First-Class and
Presorted USPS Marketing Mail.
Each address and associated name must be updated within 95 days before the
mailing date using an approved method.
, CASS Summary Report - ANSWER-(Coding Accuracy Support System)
- Coding must be done within 90 days before the
mailing date for all carrier route mailings
- 180 days before the mailing date for all
NON-CARRIER ROUTE automation price
mailings
To find out total weight in ounces: (POM) - ANSWER-Pounds x 16 (pounds to
ounces - multiply)
To find out total weight in pounds: (OPD) - ANSWER-Ounces / 16 (ounces to pounds
- divide)
Which would be allowed as a USPS Marketing Mail Mailing: - ANSWER-100 pieces
at 8 oz. each
In a presorted First-Class mailing, a mail-piece that measures 6" x 11" x 3/8" and
weighs .5 oz, is classifies as a(n): - ANSWER-Flat
A parcel, which does not contain book or high-density items, is categorized as an
non-machinable parcel if its weight is more than: - ANSWER-25 pounds
Which of the following is an unacceptable method of preparing a permit imprint
indicia: - ANSWER-hand-drawn
The net weight of the mailing is 405. 8750 pounds and a sample of 13 pieces weighs
.6351 pounds. Find the total number of pieces in the mailing: - ANSWER-8300
Which of the following need not be shown in a regular permit imprint: - ANSWER-city
and state of destination
Which of the following is permitted as the first line in a simplified address: -
ANSWER-postal customer
The simplified address format may be used on mail addressed to: - ANSWER-each
box-holder on a rural route
If you had a mail-piece that weighed .1875 pounds, how much would it weigh in
ounces: - ANSWER-3.0000
If you had a mail-piece that weighed .25 ounces, how much would it weigh in
pounds: - ANSWER-0.0156
Determine the weight of a single piece if you have a bundle that weighs 6.4125
pounds with 250 pieces of mail: - ANSWER-.0257
How many pieces would be in a mailing if it weighed 61 pounds gross and had 18
pounds of tare with a piece weight of .4615 pounds: - ANSWER-93
QUESTIONS WITH COMPLETE
ANSWERS
Sets the policies, regulations and procedures governing domestic mail services.
Arranged by (Module, Unit, Topic and Subtopic) - ANSWER-DMM
Postal Operation Manual: Internal Operating Procedures / Retail Services, Customer
Services, Collection Services, Delivery Services, Transportation and Quality Control
- ANSWER-POM
Ancillary Service Endorsements (ASE) - ANSWER-Change Service Requested
Return Service Requested
Address Service Requested
Forwarding Service Requested
Temp-Return Service Requested
Electronic Service Requested
(CRAFTE)
Not allowed on mail-pieces bearing Simplified, Occupant, or Exceptional address
format. - ANSWER-(ASE) Ancillary Service Endorsements
Charged on Presorted USPS Marketing Mail when an unforwardable or
undeliverable piece is returned to the sender and the piece is endorsed as Address
Service Requested or Forwarding Service Requested. - ANSWER-Weighted Fee
Complete distribution (100%) to each family or boxholder on a rural or highway
contract route at any Post Office and/or to all Post Office boxholders at a Post Office
without city carrier service. - ANSWER-Simplified Address
Eligibility: handwritten, typewritten, bills and statements of account, personal
information, sealed or otherwise closed against inspection. - ANSWER-First-Class
Minimum frequency (4X annually), continuity from issue to issue. Purpose -
transmission of information. - ANSWER-Periodicals
- Mailers are required to apply unique Intelligent Mail
barcodes on their mailpieces
- Mailers must apply a unique Intelligent Mail barcode
on handling units (tray and sack labels)
- Mailers must apply a unique Intelligent Mail barcode
on container labels
- These barcodes must remain unique for 45 days
- Mailers must submit electronic documentation
- Mailers must use the FAST system to schedule
,appointments for drop shipment - ANSWER-Full-Service Option
Automated mailings must be 100% Intelligent Mail barcoded - ANSWER-True
If the piece bears any name and return address, it must be that of the authorized
organization
The identification must be shown either on the outside, or in a prominent location on
the material being mailed - ANSWER-Authorized nonprofit organization identification
Religious, Scientific, Veterans, Philanthropic, Labor, Educational, Agricultural,
Fraternal - ANSWER-Eligible organizations for nonprofit mail use
Postal personnel are NOT AUTHORIZED to make corrections for the mailer -
ANSWER-True
The sample of mail used to complete PS Form 2866 is selected by using the
_____________________ - ANSWER-Sample Selection Matrix
Sample Selection Matrix - ANSWER-provides a report of containers to select based
on the number of containers in the mailing
Weight verification - ANSWER-PS Form 8040 used to verify the mailer's piece count
Gross weight minus tare weight equals net weight
Net weight divided by single piece weight equals total number of pieces in the
mailing
Determine USPS piece weight - ANSWER-Place the sample on the scale (at least
10 pieces)
Divide the total weight by the number of pieces in the sample
Enhanced Carrier Route - ANSWER-Must be marked by ECRLOT or ECRWSH or
ECRWSS
- ECRLOT .. 10 pieces to CRRT receives the Basic
Price
- ECRWSH .. High Density 125 pieces per carrier's
route
- ECRWSH Plus .. HDP 300 pieces per carrier's
route
- ECRWSS .. 75% / All residential and business
customers (total possible deliveries)
90% / All residential customers
100% / With Simplified address format
Move Update - ANSWER-The standard for updating names and addresses on mail-
pieces, and is required for mailers to obtain discounted prices for First-Class and
Presorted USPS Marketing Mail.
Each address and associated name must be updated within 95 days before the
mailing date using an approved method.
, CASS Summary Report - ANSWER-(Coding Accuracy Support System)
- Coding must be done within 90 days before the
mailing date for all carrier route mailings
- 180 days before the mailing date for all
NON-CARRIER ROUTE automation price
mailings
To find out total weight in ounces: (POM) - ANSWER-Pounds x 16 (pounds to
ounces - multiply)
To find out total weight in pounds: (OPD) - ANSWER-Ounces / 16 (ounces to pounds
- divide)
Which would be allowed as a USPS Marketing Mail Mailing: - ANSWER-100 pieces
at 8 oz. each
In a presorted First-Class mailing, a mail-piece that measures 6" x 11" x 3/8" and
weighs .5 oz, is classifies as a(n): - ANSWER-Flat
A parcel, which does not contain book or high-density items, is categorized as an
non-machinable parcel if its weight is more than: - ANSWER-25 pounds
Which of the following is an unacceptable method of preparing a permit imprint
indicia: - ANSWER-hand-drawn
The net weight of the mailing is 405. 8750 pounds and a sample of 13 pieces weighs
.6351 pounds. Find the total number of pieces in the mailing: - ANSWER-8300
Which of the following need not be shown in a regular permit imprint: - ANSWER-city
and state of destination
Which of the following is permitted as the first line in a simplified address: -
ANSWER-postal customer
The simplified address format may be used on mail addressed to: - ANSWER-each
box-holder on a rural route
If you had a mail-piece that weighed .1875 pounds, how much would it weigh in
ounces: - ANSWER-3.0000
If you had a mail-piece that weighed .25 ounces, how much would it weigh in
pounds: - ANSWER-0.0156
Determine the weight of a single piece if you have a bundle that weighs 6.4125
pounds with 250 pieces of mail: - ANSWER-.0257
How many pieces would be in a mailing if it weighed 61 pounds gross and had 18
pounds of tare with a piece weight of .4615 pounds: - ANSWER-93
