Quiz 5: Decision Making & Change Management
1. The first step in decision-making is:
A) Selecting alternatives
B) Defining the problem
C) Evaluating performance
D) Implementing the decision
2. Programmed decisions are:
A) Unique and unstructured
B) Repetitive and routine
C) Always wrong
D) Creative solutions
3. SWOT analysis is used to assess:
A) Budgets
B) Market prices
C) Internal and external environments
D) Time schedules
4. Resistance to change can be reduced by:
A) Ignoring feedback
B) Effective communication
C) Firing resistant employees
D) Avoiding change completely
5. Which of the following is a planned and structured approach to change?
A) Resistance
B) Organizational inertia
C) Change management
D) Workload balancing
6. Which tool helps visualize decision alternatives?
A) Flowchart
B) Histogram
C) Decision tree
D) Timeline
1. The first step in decision-making is:
A) Selecting alternatives
B) Defining the problem
C) Evaluating performance
D) Implementing the decision
2. Programmed decisions are:
A) Unique and unstructured
B) Repetitive and routine
C) Always wrong
D) Creative solutions
3. SWOT analysis is used to assess:
A) Budgets
B) Market prices
C) Internal and external environments
D) Time schedules
4. Resistance to change can be reduced by:
A) Ignoring feedback
B) Effective communication
C) Firing resistant employees
D) Avoiding change completely
5. Which of the following is a planned and structured approach to change?
A) Resistance
B) Organizational inertia
C) Change management
D) Workload balancing
6. Which tool helps visualize decision alternatives?
A) Flowchart
B) Histogram
C) Decision tree
D) Timeline
