MULTIPLE CHOICE OF QUESTIONS AND
DETAILED SOLUTIONS ALREADY GRADED A+
AND 100% GUARANTEE PASS (JUST
RELEASED!!!!!!)
What is an example customer equity? - CORRECT ANSWER-Professor
Terry Esper left UT to go Oho state. Terry loves apples products
and bought the ipad the day it was introduced. He says "I don't
know what it does but I'm getting one."
And that is Customer Equity
What is a need? - CORRECT ANSWER-state of felt deprivation
Needs can be - CORRECT ANSWER-physical, social, individual
What is a want? - CORRECT ANSWER-A want is a form that a human
need takes, as shaped by culture, individual personality, and
(very importantly) MARKETING ACTIVITY
Not all WANTS represent real Demand - CORRECT ANSWER-wants +
buying power = demand
,What is a marketing offer? - CORRECT ANSWER-some combination
of products, services, information, or experiences offered to a
market to satisfy a need or want
Marketing managers have to address two very fundamental
questions before they do anything else: - CORRECT ANSWER-1) What
customers will we serve? (AKA "who is in our target market?")
2) How can we best serve these customers?
(AKA "what is our value proposition?")
What is a market? - CORRECT ANSWER-the set of actual or potential
buyers of a product or service. They share a need or want that
can be satisfied through an exchange.
How does a marketer find their target market? - CORRECT ANSWER-
Segmentation and Marketing
What is market segmentation? - CORRECT ANSWER-Divide the
market into segments of customers.
(gender, age, income, etc.)
what is market targeting? - CORRECT ANSWER-Select the segments
to cultivate
What is a value proposition? - CORRECT ANSWER-the set of benefits
or values it promises to deliver to consumers to satisfy their
needs
, Customers never buy products. True or False? - CORRECT ANSWER-
True. They buy ways to get what they want, solve problems, or
achieve goals.
Once markets decide the target market and what the value
proposition should be, they have to figure out how to execute
their _______ - CORRECT ANSWER-Marketing strategy
Marketing managers execute their marketing strategy through a
set of tools known as _____ - CORRECT ANSWER-Marketing Mix
Marketing Mix (4 P's) - CORRECT ANSWER-Product, Price, Place
(distribution), Promotion. At the center of this is the Customer.
Rapid Globalization - CORRECT ANSWER-
What is strategic planning? - CORRECT ANSWER-the process of
developing and maintaining a strategic fit between the
organization's goals and capabilities and its changing marketing
opportunities
What are the steps to strategic planning? - CORRECT ANSWER-1.
Defining the company mission
2. Setting company objectives and goals
3. Designing the business portfolio
4. Planning marketing and other functional strategies